Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

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Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I was struggling to find an estate agent that understood what I wanted for my future house and special shout-out to Mehak who really understood my vision, I would definitely recommend her and will be referring her to my family and friends. Thank you so much

Shavena · 16 December 2024

Agent replied · 23 December 2024

Dear Shavena, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Absolutely superb, dealt with Nimar, Lauren and Pam. We sold our house and bought our new one through this office. Much better experience than when we tried to sell with another agent last year. Lots of viewings, good communication on the sale and we were only shown properties that matched our criteria on the purchase front. Even dealt swiftly and effectively when our sale fell through as a result of the fallout of the brexit vote. Dealt with many estate agents in Ealing renting, selling and buying and this was the best experience I've had yet.

Matthew · 29 July 2019

5/5

Google

We have had such a wonderful experience with Dexters in Ealing. They have been helpful and resolved any issues we have had promptly and with plenty of communication. Camila has been particularly wonderful and we would like to thank her for being such a wonderful representative of Dexters!

Taya · 29 July 2019

Agent replied

Dear Taya,, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Lucy and her team helped me to find tenants for my property in Ealing in a challenging market, and sealed a deal in circumstances where others would have struggled. I was impressed not only with Lucy's professionalism but with her ability to manage multiple parties (some of whom were extremely difficult) to achieve a successful outcome. Her calm, considered advice was invariably correct and instilled confidence. I would not hesitate to use Lucy Thorn again and my experience with Dexters generally has already resulted in a further engagement. Thank you Lucy!

S · 29 July 2019

1/5

Google

Had a very poor experience with their lettings team, very aggressive sales tactics, locker room behaviour, provocative and rude staff. They just wouldn't listen and presented me with properties that had nothing to do with what I was looking for. Proper time and energy wasters. Luckily plenty other agencies in the area that are just so much better.

Indiana · 28 May 2024

Agent replied · 26 August 2024

Dear Indiana, Thank you for your review although I am disappointed to hear your experience with our Ealing office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask them to get in touch with you directly. Kind regards, Asma, Customer Relations

5/5

Google

We're so very thrilled to be working with Shan Lewis at Dexters Ealing. She was exceptionally kind, warm, understanding, and receptive to help us find the perfect flat. She is most personable and took the time to listen to our needs. Shan, thank you again for taking the time to speak with us yesterday and we wholeheartedly look forward to working with you. We know we are in the right hands and extremly grateful for your partnership!PositiveResponsiveness, Quality, Professionalism, Value

Zafair1984 · 24 October 2022

Agent replied · 23 October 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Brilliant service right from responding to your initial query to tirelessly understanding and providing customized solutions. Unlike others in the market, they are responsive very courteous, and one of the very few who adopt an unbiased approach toward tenants. I was attended by Angel from Ealing office who was extremely professional even after learning I chose another property. Highly recommend this organization and the top quality of service.

Rashmi · 24 October 2023

Agent replied · 23 October 2024

Dear Rashmi, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Ealing office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have been renting through Dexter's for over 5 years and have gone through various property managers. The one we have been recently assigned restored my faith in Dexter's company and their service. His name is Nabeel and he is an absolute superstar! Great communication, thorough understanding of tenant point of view, going the extra mile, and being fully flexible to meet our expectations and resolve any issues. THANK YOU

Simon · 27 August 2023

Agent replied · 26 August 2024

Dear Simon, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I worked with Ellie May during my property search and it was an absolute pleasure throughout. She understands what is required during a property search and also knows how to manage expectations. I would highly recommend working with her and the Dexters branch for your next move!

Shane · 6 October 2019

Agent replied

Dear Shane, We are really pleased to read your positive review regarding the service from our Ealing Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Really with experience with Dexters. Anja Djordjevic was very helpful every time I needed help or had doubts. Also, she was really quick and I could get to an agreement with the landlord in 1-2 days after viewing the house. Now I'm enjoying my new home :)

Laura · 6 October 2019

Agent replied

Dear Laura, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

"I had an excellent experience working with Michael and Devon from Dexters . They were incredibly proactive, keeping me updated throughout the process and ensuring everything went smoothly. Their professionalism and clear communication made letting out my property in London a breeze. Highly recommend their services!"

Santhosh · 3 December 2024

Agent replied · 10 December 2024

Dear Santhosh, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Ellie is outstanding! She helped us organize in person viewings and was there for us every step of the way once we were ready to sign a rental agreement. I would 100% recommend working with Ellie and the Dexter's team.PositiveProfessionalism

Olivia · 27 August 2021

Agent replied · 26 August 2024

Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Camellia was super helpful in explaining and guiding me through the whole rental process. She took extra time to even give tips and advice about everything involved about moving in and the neighbourhood. Thanks for taking a lot of the stress away!

Tad · 19 March 2021

Agent replied

Dear Tad, Thank you for your kind words regarding our Ealing office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

Had a very poor experience with their lettings team, very aggressive sales tactics, locker room behaviour, provocative and rude staff. They just wouldn't listen and presented me with properties that had nothing to do with what I was looking for. Proper time and energy wasters. Luckily plenty other agencies in the area that are just so much better.

Indiana · 13 May 2024

Agent replied · 9 November 2024

Dear Indiana, Thank you for your review although I am disappointed to hear your experience with our Ealing office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask them to get in touch with you directly. Kind regards, Asma, Customer Relations

5/5

Google

Dexters have been our agents for several years now. Milos has been extremely helpful, especially during our recent change of tenancy. All the staff we have dealt with have been very professional and have responded quickly and efficiently to queries from us and the tenants. Thank you

Amanda · 29 July 2019

Agent replied

Dear Amanda, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Recently used Dexters to rent my property and they really are a professional outfit from management down to the staff. All singing from the same sheet and that continuity really is apparent when communicating. Something I've learned it's more rare than you think in this industry.

Ross · 26 November 2024

Agent replied · 10 December 2024

Dear Ross, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Michael and Ellie were very professional and efficient in finding a tenant for my flat. Despite being in difficult times, they showed many people around and it didn't take long before it was taken. They communicated well and were friendly and polite.

Jill · 17 February 2021

Agent replied · 26 August 2024

Dear Jill, Thank you for taking the time in providing such lovely comments about Michael and Ellie in our Ealing office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

The best professional agency I have dealt with so far. Would especially recommend Anthony Barnes who was my main letting agent - attentive customer service, honest and most importantly got the letting job done in a short space of time given the current market situation.

Grace · 30 March 2020

Agent replied

Dear Grace, Thank you for taking the time in providing such lovely comments about Anthony in our Ealing office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Had a great experience with Rohan. Friendly and personable, he was very patient and understood what I was looking for. He took on board feedback about the properties and also suggested options I might otherwise have not considered. His input helped me decide what features were essential, ensuring I was more focussed in my search.

Louise · 27 June 2024

Agent replied · 26 August 2024

Dear Louise, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Would strongly recommend Dexters Ealing, had a very smooth experience moving into our apartment thanks to Ellie's continuous support throughout the whole process. She was extremely helpful and was always available to assist us with anything we needed :) Charlie

Twickenham · 30 June 2021

Agent replied

Dear Charlie, It’s great to hear that you have had a brilliant experience with our Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I can finally write reviews after two months of failed account login. This review has been long overdue, and Dexters Ealing Broadway branch proved its excellent service not written in water. I walked in all nearby estate agents when the developer handed over my new apartment; most of the agents offered below market prices without discovering the unique advantage of my apartment. Only Dexters dares to challenge the market under the management of Ruchika and her elite team. Three days after signing the agreement, Dexters found the first preferred tenant, the story should end there, but no one could tell the fortune. The tenant moved out unexpectedly. Although the unexpected, Dexters made most of the efforts to ensure the interest of the landlord and tenant, the new preferred tenant just found in a snap of a finger without costing me any trouble. I'm here to thank every member of the Dexters Ealing branch, including but not limited to Anthony, Ellie, Micheal, and Wassim.

Matt · 30 August 2022

Agent replied · 29 August 2024

Dear Matt, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Absolutely fantastic service. Both bought and sold though Dexters Ealing and they worked extremely efficiently and incredibly hard. Krishan was very helpful; with clear, concise and accurate information being parlayed throughout the process - brilliant customer service. Will continue to use them for all future endeavours.

Rishi · 29 July 2019

Agent replied

Dear Rishi, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexter is very easy to work with, providing great service for day to day property management. My property manager Daisy is very good at making things easy for property owners like me and has been super diligent in regular inspections, getting quotes and arrange repairs, etc.

Kai · 29 July 2019

Agent replied

Dear Kai, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I have been with dexters for over 4 years, they are very professional and respectful for your needs. We became like friends more we dealt together, specially Lara she’s very friendly and responsive to everything we requested from her, thanks to all of the team really appreciate the help they provided over the years to make it easy on us:)

Mohammed · 28 February 2024

Agent replied · 26 August 2024

Dear Mohammed, Thank you for your kind comments regarding Lara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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