Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExtremely helpful and professional, George helped us though every step of the process whilst buying our first home. He kept us to speed with the vendors progress, offered advice and most importantly seemed to genuinely care about our position and needs as first time buyers. Would 100% recommend Dexters to anyone buying or selling their home.
David · 29 July 2019
Agent replied
Dear David, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleWe opened an enquiry with various Dexters branches. We clearly listed our property requirements in the contact form and multiple times via email and over the phone.
Since doing this, we've received numerous communications with properties that:
- are beyond our budget pcm
- do not meet requirements for kitchen arrangements or minimum space in square metres
- come unfurnished despite our requirement for furnished
It seems the staff at Dexters have an aggressive yet inaccurate approach when it comes to sending property adverts to potential renters. It's more about throwing whatever you can at the wall and seeing what sticks.
Some staff also attempt to induce a scarcity mindset by telling you about the large number of viewings happening for a property. Not only is this unnecessary, it is also stupid to rush someone's decision on where to live.
It's not nice to spend time reading emails or on the phone discussing properties that do not meet our needs. I do not recommend Dexters if you are looking for a quality lettings agent.
Jamil · 30 September 2021
★★★★★ 5/5
GoogleZack and the whole team at dexters have been absolutely amazing we called in, Zack an answered immediately. Within a week we had agreed a sale for our perfect property, can’t recommended them enough!
Jessica · 3 May 2023
Agent replied · 30 September 2023
Dear Jessica, Thank you for taking the time to leave a wonderful 5 star Google review. Zack will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving rent a flat in chiswick area by dexters chiswick was easy process as they care about client to reach the goal,here i have to mention arek that he was so professional and helpful to help us to end
the process for renting our flat..many thanks to him ..
Reza · 28 May 2021
Agent replied
Dear Reza, Thank you for taking the time to leave lovely comments about Arek in our Chiswick office. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSasha was most helpful and very professional
Lynne · 29 July 2019
Agent replied
Dear Lynne, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleInitial interaction with Andy (Andrew Shaw) was outstanding- Andy was very respectful, professional and insightful, and an absolute credit to Dexters!
Am seriously considering Dexters for my property management needs and would post a further review as and when.
Nikhil · 29 July 2019
★★★★★ 1/5
GoogleThey are not professional at all , my bf made an offer and he afford the monthly payment asked in the website, his offer was refused because they want someone to pay more than the amount showing on the website , which is doesn't make sense to put a price and after ask for higher price and wast people's time by making the offer and give their private informations , by the way , he didn't receive any email or call telling him about the reject of the offer , this is ridiculous
Sara · 29 June 2021
★★★★★ 4/5
GoogleAkshay was prompt, helpful and professional.
Margaret · 20 October 2019
Agent replied
Dear Margaret, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have just had the pleasure of working with Zack from Dexters in Chiswick. We have just exchanged our property and whole process was so smooth and i couldnt be happier, thank you!
Amy · 3 May 2023
Agent replied · 30 September 2023
Dear Amy, Thank you for your kind comments regarding Zack and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful agents in dexters Chiswick, popped in to get directions and an agent named Phil met me at the door and assisted me straight away. If I ever need property in Chiswick I know where I’m heading first!
LokiLuna · 30 September 2022
Agent replied · 30 September 2023
Dear LokiLuna, Thank you for your review, and mentioning your experience with Phil in our Chiswick office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleWe were supported very well by Dexters. We found Narayan to be very responsive and engaged. We encountered a few challenges in the process and Narayan helped us deal with these professionally and productively; he’s a real problem solver.
Rodney · 30 September 2022
Agent replied · 30 September 2023
Dear Rodney, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSasha was pleasure to deal with
Candice · 29 July 2019
Agent replied
Dear Candice, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service, Sasha was fantastic thanks!
Milly · 29 July 2019
Agent replied
Dear Milly, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with the helpful service from Sacha. She is on the ball,
extremely helpful, take joy in her job, i will be back for sure. Michael was very honest and knowledgeable. I would use Dexters again Lasca
Lasca · 29 July 2019
★★★★★ 5/5
GoogleThe Dexters staff are easy to deal with , very good area knowledge and I also feel, very honest which is rare! In particular a Ms Sacha Monrose. She was very informative and influential in guiding me along the first step of my journey in London and in renting my first property. Thanks Dexters
Rajhiv · 29 July 2019
Agent replied
Dear Rajhiv, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleGood property profile. Supportive, as needed to move in quickly. Managed to hand keys in 5 days, completing all references and paperwork. Got a good value as well on the rent. Good support with moving in as well.
Mostafa · 30 September 2022
Agent replied · 30 September 2023
Dear Mostafa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSince Phil and Sacha are dealing with our property we have been highly satisfied with their work. They are both polite, efficient and always ready to act. Sacha has a clear understanding of day today issues and is highly efficient in dealing with them. She responds promptly and professionally.
Kabir · 17 December 2020
Agent replied
Dear Kabir, Thank you for your kind words regarding our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleSimply excellent. Thank you Sasha.
Paul · 29 July 2019
Agent replied
Dear Paul, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleSo happy with the service. All of the staff were so helpful when I was looking to buy my first home and I was so nervous. Would recommend Dexters Chiswick to all of my friends and family.
Gracie · 30 September 2022
Agent replied · 30 September 2023
Dear Gracie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlexander Morgan is excellent
Stephen · 29 July 2019
Agent replied
Dear Stephen, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleA brilliant, professional and friendly service. We have felt supported throughout the buying process with regular and informative updates from George. From the outset it was great, Dexters were the only agent in the area who understood what we were looking for and who took us to properties that fit the brief.
Harriet · 29 July 2019
Agent replied
Dear Harriet, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleKate helped me find my new rental flat and I cannot recommend her enough. She was professional and transparent throughout, and answered all my queries promptly. Overall the entire moving process was very smooth, and would definitely use the services Dexters offer was I to look for a property again.
Ruxandra · 29 March 2020
Agent replied
Dear Ruxandra, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleDisappointed by the shortness & rude nature of the staff at this franchise. They seem to just be interested in your money and not much else! AVOID!
Tiny · 1 August 2023
Agent replied · 30 September 2023
I am sorry to read your comments and would like to look into this further for you. I cannot locate you on our database. If you could please contact me directly with more information, I can ensure that this is investigated by the appropriate person. You can reach me at customerrelations@dexters.co.uk .Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleExcellent Agency. Extremely fast and professional agents. All the paperwork has been done within a week. I highly recommend Dexters Chiswick to anyone. Thank you especially for Natasha who was always very kind and responded quickly.
Edit · 30 September 2022
Agent replied · 30 September 2023
Dear Edit, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
