Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Via Rightmove website, we were introduced to Narayan Suman. From the beginning he was helpful, sending us additional flats we may be interested in. As soon as we decided on a flat he showed us, he has been professional, responsive and extremely helpful in the process for letting the flat. I would highly recommend to anyone that asked.

Craig Β· 28 August 2020

Agent replied

Dear Craig, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

William was always very responsive and never pushy. Pleased I completed through them.

Helen Β· 29 July 2019

Agent replied

Dear Helen, thank you very much for taking the time to submit your five star review. We wish you all the very best for the future. Kind regards Sam Farnan Customer Relations Team

5/5

Google

We gave our flat to Toby Littman to sell, due to his sensible valuation and good advice in the current market. William Shillingford came to us with two offers within the first week of marketing. Both Toby and William stayed in constant communication during the process, they were always helpful, professional and most importantly friendly. I wouldn't hesitate to recommend them.

Kate Β· 29 July 2019

Agent replied

Dear Kate, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

1/5

Google

We had a really bad experience. Dexters Chiswick pushed us hard to make an offer on a property, they called us relentlessly, and told us that the seller was ready to move quickly. This was not the case. After we had paid for lawyers and a surveyor, the sellers dropped out completely unexpectedly. Dexters informed us with a brief email with no apology (they stopped calling entirely as they no longer wanted anything from us). They made no recognition that they had been pushing hard on the idea that the sellers were ready to go. A frustrating waste of time and money.NegativeQuality

Jamie Β· 20 June 2022

5/5

Google

All through the process Toby and William were prompt, professional and friendly. Top class service

R Β· 1 October 2017

Agent replied Β· 30 September 2023

Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Superb service from Dexters, staff were friendly and professional and kept me updated throughout the sale, highly recommend, thanks guys πŸ‘πŸ‘ …

Jules Β· 29 May 2024

Agent replied Β· 19 June 2024

Dear Jules, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Jess carson was most helpful in assisting with finding a home. She was very professional and experienced and made the process quick and efficient from our side which has not always been the case with other agents. We would high recommend using her/Dexters!

Henry Β· 4 December 2022

Agent replied Β· 30 September 2023

Dear Henry, we are really delighted we were able to secure you a new home. We will make sure Jess is aware of your great comments for her hard work. All the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My partner and myself were mainly in touch with Natasha, who is the Dexters Chiswick office manager. I must say that we were very satisfied with the seriosity and involment of Natasha.The whole process was straight forward and very quick, it is even possible to dropp any of the documents to the nearest Dexters office, which is again extremely handy.

Kadar Β· 29 July 2019

Agent replied

Dear Kadar, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We found Fiona to be very helpful and professional. She got back to us quickly with answers to our queries and made the whole process as easy as she could. I would definitley recommend on the basis of our experience.

Amina Β· 4 March 2023

Agent replied Β· 30 September 2023

Dear Amina, thank you for your kind comments regarding Fiona and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you lila for helping me get a flat in chiswick. What a lovely well mannered young lady.

Lucy Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear Lucy, Thank you for taking the time to leave a kind 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

After dealing with a number of disinterested agencies, Jess from Dexters was proactive and helpful. She understood our requirements and listened which was refreshing, also putting up with our constant questions! I felt that she worked hard to get our tenancy agreement sorted quickly.

Abi Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Abi, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent, John and Andrew were helpful and efficient throughout the process

Tom Β· 29 July 2019

Agent replied

Dear Tom, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ginny is amazing, very friendly and professional!

Chloe Β· 4 December 2020

Agent replied

Dear Chloe, Thank you for taking the time to leave such great feedback regarding your experience with Ginny and our Chiswick office. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

After dealing with a number of agencies, Harrison from Dexters was polite, professional and helpful. He explained, listened and responded with direct answers which was invigorating!. I felt that he was very genuine and wanted to help me.

Moss Β· 3 April 2023

Agent replied Β· 30 September 2023

Dear Moss, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

William was always very responsive and never pushy. Pleased I completed through them.

Helen Β· 1 October 2017

Agent replied Β· 30 September 2023

Dear Helen, thank you very much for taking the time to submit your five star review. We wish you all the very best for the future. Kind regards Sam Farnan Customer Relations Team

5/5

Google

Courtney is so lovely. Very nice viewing today with her.

εΌ ζ™“ Β· 14 September 2019

Agent replied

Dear ??, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We have just found and secured our next home through Dexters Chiswick with the help of the lovely Kate Stevens. She was fantastic and efficient in arranging multiple viewings and answering all of out questions until we found what we were looking for. Definitely would recommend Dexters' service for quick and hassle free experience in renting in London.

Neolina Β· 4 September 2019

Agent replied

Dear Neolina, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great company with great staff! One more time thanks to John Wilkinson!

Michal Β· 11 July 2018

Agent replied

Dear Michal, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ginny was fantastic - thank you!

Lucy Β· 18 December 2020

Agent replied

Dear Lucy, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Natalie and her colleagues are real professionals. They are always nice and polite, trying to help you secure the flat you are looking for. Thank you very much for the support in renting our first long-term flat in the UK :)

Dogan Β· 4 December 2022

Agent replied Β· 30 September 2023

Dear Dogan, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Recently sold a property through Dexters in Chiswick. George & his team were extremely professional & helpful throughout the process. Would thoroughly recommend!

Sam Β· 21 March 2024

Agent replied Β· 19 June 2024

Dear Sam, We really appreciate you taking the time to leave such lovely comments about George and the team. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

4/5

Google

Akshay was very pleasant and helpful at the viewings.

Liza Β· 1 November 2019

Agent replied

Dear Liza, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great Job. We met Dexters after our 4th attempt to find a house in Chiswick. Sacha really figured out the type of house that worked best for us. It was a real fit! Andrew's additional support made things go even smoother and was really appreciated. We are very happy with Dexter's Chiswick branch. They made the difference.

FY Β· 29 July 2019

Agent replied

Dear Fy, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Just about to move into our lovely new flat thanks to our lettings consultant Arek. His attention to detail and kindness has really facilitated the process as some of us were not in London when signing for the house. I would strongly recommend his services and extend my thanks to him once again.

Miguel Β· 6 October 2020

Agent replied

Dear Miguel, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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