Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

spoke to a lovely man named sami on the phone to require about a flat, he was super helpful!!

Halla · 18 October 2024

Agent replied · 24 October 2024

Dear Halla, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Staff were great so helpful specially Amy , she was extremely accommodating and helped us fully through our transition

Shannon · 18 October 2024

Agent replied · 9 November 2024

Dear Shannon, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

It has been a pleasure working with Billy, he secured us great tenants in a very short time frame.

Jacinta · 18 October 2024

Agent replied · 24 October 2024

Dear Jacinta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Fantastic staffing! Many thanks to Alex Lund for his great carisma and professionalism! From us: R, S & T

Rejane · 1 October 2018

Agent replied

Dear Rejane, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great service again from Dexters Chiswick office. Sale of another Chiswick Flat for us and George gave outstanding service and assisted by Arun. Really kept on the case chasing with all parties throughout a challenging sake. Highly recommend .

Wendy · 16 September 2023

Agent replied · 30 September 2023

Dear Wendy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent services from the Chiswick Dexter’s branch, specifically Kate! Always replied quickly, very friendly and extremely helpful in getting us a smooth move in. Managed to negotiate a lot of little extras on our contract too. I would highly recommend choosing Dexter’s because of Kate alone, and would be very happy if she negotiated all my future flat/house rentals or buys!!PositiveResponsiveness, Quality, Professionalism

Danny · 20 June 2020

Agent replied · 19 June 2024

Dear Danny, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Very happy with the service from Narayan Suman at Dexters in finding our new home. It was extremely easy to speak and work with Narayan, who answered all of our questions, followed up on whatever he promised to provide and gave useful and accurate advice. Highly recommend Dexters and Narayan.

Christopher · 30 September 2022

Agent replied · 30 September 2023

Dear Christopher, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very friendly, efficient and professional, excellent service over many years. Thanks to Michael and all the team.

Domi · 29 July 2019

Agent replied

Dear Domi, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

1/5

Google

What we thought was such an easy, professional and painless experience finding an apartment with the team at Dexters Chiswick turned into a complete mess after we found out ourselves (as tenants) and our landlord had been played against each other. The team were too interested in getting a 5* google review than doing a good job, which is why this review is now edited.

Sarah · 29 July 2019

Agent replied

Dear Sarah, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Billy and Natasha help with renting out and Kate and Lila helped us with the rental transition. They have been super helpful... Highly recommend the service...

Esra · 5 June 2024

Agent replied · 24 August 2024

Dear Esra, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Natasha gave me excellent service when trying to find a rental in the chiswick. Would highly recommend Dexters and especially the Chiswick office!

Eve · 25 July 2024

Agent replied · 24 August 2024

Dear Eve, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Natasha was very helpful, we wouldn’t have found our apartment without her. Thank you so much!

Dorina · 4 October 2019

Agent replied

Dear Dorina, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Narayan was very helpful and it was a great experience!

Lawrence · 28 May 2021

Agent replied

Dear Lawrence, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Kate has been very helpful throughout the whole process and her customer service went beyond expectations

Andrea · 29 July 2019

Agent replied

Dear Andrea, Thank you for taking the time to write a review about the great service you received from our Chiswick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have used Dexters for many years now to let and manage my properties. I have always found them to be professional and most helpful. Freddie Stinson has always sorted out any issues very promptly The staff always seem to go the extra mile I would definitely recommend them I have tried contacting other agents in the past but very happy with the service.

John · 29 July 2019

Agent replied

Dear John, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I chose to let out my property with dexters as I had unpleasant experiences with other agents, I got in contact with Shahida and she has been an amazing help with all of her knowledge and professionalism. Thank you very much!

Melis · 2 June 2023

Agent replied · 30 September 2023

Dear Melis, Thank you for taking the time to leave a wonderful 5 star Google review. Shahida will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

All through the process Toby and William were prompt, professional and friendly. Top class service

R · 29 July 2019

Agent replied

Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I had Kate taking care of me from the very beginning all the way till i moved in. Very professional, organised and patient with my requests and questions. Moving in alone for the first time in the UK I needed a lot of clarifications and she was the best to answer them. Ask for her if you are looking for a new place!

Reb · 29 July 2019

Agent replied

Dear Reb, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have been happy with the services of Dexters Chiswick. They were professional and efficient. Eric helped us to find the right property and Kate Stevens helped us to finalise the renting process. She was always available to answer our questions and the whole process went very smoothly. I would not hesitate to recommend Dexters to anyone looking for property in Chiswick!

Anna · 15 December 2019

Agent replied

Dear Anna, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Sascha was a great help and made this a wonderful and stress free experience!

Yanik · 29 July 2019

Agent replied

Dear Yanik, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Alexander is very good - professional, polite, friendly and efficient. Everything you would need!

Jonathan · 29 July 2019

Agent replied

Dear Jonathan, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ginny was fantastic - thank you!

Lucy · 30 September 2021

Agent replied · 30 September 2023

Dear Lucy, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Billy from Dexters Chiswick helped me rent my property, polite young man and very helpful.

Love · 18 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Having been a client of Dexters for several years in Ealing and Chiswick area I must say that I was blown away by Arek’s personal service from the Chiswick branch. His knowledge of the market trends was outstanding. He made the process very understandable and comfortable, Arek took me through all the stages with in depth explanation.

Kamil · 4 December 2020

Agent replied

Dear Kamil, Thank you for taking the time in providing such lovely comments about Arek in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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