Trusted Agent profile · London
★★★★★
846 reviews across 1 platform
388 Chiswick High Road, Chiswick, London, W4 5TF
Part of Dexters, see every office.
Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRecently purchased a property through Dexters and have to say i found the service and smoothness of the whole process much better than my previous experience. Carla Bergonzi was a delight to do business with and was very witty, so when any delays or problems arose, she swiftly and humorously dealt with it!! Would recommend :)
5/5
Googlei let this property , from a great guy at Dexters the flat was for my son . Sam symonds was the agent and he was great , and put in a huge effort to helping me. It's been great and my son loves it there. highly recommend them here at this agency especially recommend Sam.
5/5
GoogleI own and rent out one flat and have used Dexters for the last 7 years - they always find me excellent tenants - as I live underneath the flat it is even more important to be secure in the knowledge that the tenants will treat the property as their own home. I have always received excellent help and advice, especially from Michael Varilone who goes the extra mile always! Highly recommend.
Dear Ruth, Thank you very much for your lovely review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleA big thank you to Ginevra for all her help in finding the right flat for me and my son!
Dear Travis, Thank you for taking the time to leave such great feedback regarding your experience with Ginevra and our Chiswick office. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat service from Lila Byrne yesterday. She is very knowledgeable and super helpful. I would highly recommend using her for your property needs. Many thanks!
Dear Arthur, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleBig thanks to Narayan, who has been really helpful in finding us a property. He was truly understanding of our needs.
Dear Yasser, We are delighted that you took the time to leave such a fantastic review! Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleAmy Butler in lettings has been amazing. She’s kept in touch with us and has been keeping us up to date with the newest properties that come online. We aren’t the easiest to deal with but Amy has had the Patience and time to deal with us accordingly. Would 100% recommend
Dear Kati, We really appreciate you taking the time to leave such lovely comments about Amy. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Chiswick team in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOften when looking for properties with other agencies and agents, you are shown things way out of your required spec, which is a complete waste of time. With Dexters Chiswick, and Arek in particular, this is however never a concern. He spends time to really understand what you are looking for, and will only make his suggestions based on this. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Dear Marie, Thank you for your kind words regarding our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleExcellent service all round. Would definitely recommend using Dexters. I found a wonderful home. Natasha Cree was exceptionally helpful with my property hunt.
Dear Laura, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAs a seller in a buyers market a strong, non-virtual agent agent is worth every penny. I would recommend George and his team.
Dear Oliver, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI was impressed by the service received, Ginny went above and beyond to help me in my letting search.
Dear Mark, Thank you for taking the time in providing such lovely comments about Ginny in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleGeorge was excellent in administering our purchase and supportive all the way through to a successful completion - very proffesional thank you.
Dear David, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleKate was very friendly and professional, answered our doubts quickly and always prompt to help. I would recommend Dexters for sure ;-)
Dear Gabriel, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent service from John and the team.
Dear Guy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe’d struggled to find a buyer for our flat for some time and brought in Dexters who sourced a buyer and helped us sell. George in their Chiswick branch was fantastic - very proactive, reliable and really helped keep the whole process moving, and solved any issues we had. Highly recommend - thanks again George!
Dear Martin, we appreciate you taking the time to leave a great review regarding George. The Chiswick team will be thrilled to read your lovely comments. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGood experience with George. He was so helpful throughout our purchase process. Initially he was the one ringing us to offer the place we purchased. When our mortgage process took longer than anticipated, he and his Team managed to keep the seller calm so well. Thank you for all your support George and the Team.
Dear Emre, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Chiswick office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have used Dexters to both buy and later sell our flat, and have been very happy with their efficient and communicative service. George at their Chiswick office was professional, responsive and kept us in the loop throughout the whole process and we would highly recommend him. Would definitely use Dexters again in the future!
Dear Clodagh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters and in particular Sam Symonds found me a great rental property. They were very professional and it was very straight forward.
Dear Michael, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAbsolutely satisfied with this agency. We managed to close a deal from abroad prior our arrival to UK. Other agencies just made our lives miserable. We were not able to have a personal viewing to check the house ourselves but all the information received from Dexters was responding to reality. Definitely recommended to all. Fast and reliable service. The agents were genuinely kind, supportive and by far professional. Trust them!
Dear Stella, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI recently went to Dexters Chisiwck looking for a 1 bedroom flat for me and my partner. I spoke to a lovely lady there named Bethany. She was so helpful! very professional and always available whenever we had any questions! 100% would recommend Dexters, their staff are so helpful and Bethany really did go above and beyond for us making sure we were well informed every step of the way.
Dear Freya, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDid a viewing with Courtney and she was so lovely ... Very easy to talk to, patient, accommodating, willing to go that extra mile, provided all the details I asked for. I dropped off my phone in her car and within minutes I had emails and text messages saying it has been left safely with the agency. That easily proves the character of the people that work at Dexter Chiswick.
Dear Andreea, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThanks Arek for helping us find a home to rent. Really professional and timely. Thanks for all the help.
Dear Kavitha Thank you for taking the time in providing such lovely comments about Arek. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleI had a very good experience with the agency. Bill Dench really helped us find the right house. A very kind professional and also attentive to detail. A person who immediately understood our needs, gave useful advice about the area and the house.
Dear Rosanna, Thank you for your kind comments regarding Bill and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat help from John and his team to find our buyer, punchy and reactive ! Highly recommended !
Dear Benjamin, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
