Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I had my property on the market for a year with 3 different agents before I went to Dexters. In that year I had about 5 viewings and a lot of pointless stress. After signing up with dexters I had more than 5 viewings in the first 10 days and 2 offers a few weeks later. The team in chiswick are professional and charming. Definitely worth paying a little more for stress free, decent service ! Thanks ! :)

Tom · 29 July 2019

Agent replied

Dear Tom, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Ginny has been exceptional for the entire process, and helped me and my flatmate find a property quickly and completed all paperwork within 24 hours! THANK YOU!

Jessica · 2 December 2020

Agent replied

Dear Jessica, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Ginevra was fantastic, super fast and we love our new rental property. Discovered something that normally we wouldn’t of considered. Super professional! Thanks!

ZW · 30 September 2021

Agent replied · 30 September 2023

Dear Zak, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We ware very welcome by Kate Stevens from the very first day. She did such an amazing job for us. The whole process from finding house to the very end which was signing the contract was quick and really well managed. All the communication via telephone and email was efficient and very clear. We knew from the beginning what documents we need and even if there was some problems Kate managed to help us ASAP. The rest of the staff ware also very welcoming and friendly to us. We would highly recommend Dexters - Chiswick to our friends. Thank you again Kate for such a great job! Lukas and Lukas

Lukas · 1 October 2018

Agent replied

Dear Lukas, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I have used Dexters to find tenants and manage my property for over five years now, and I have found their service to be consistently of the highest level. Communication has always been good, with honest opinions about price and expectation when looking for tenants. Most recently, Kate Stevens from the Chiswick office helped manage a change of tenant very successfully: I was kept very well informed throughout the process and any issues arising were dealt with promptly and efficiently. The property management team are also excellent in keeping an eye on the property during the tenancy- I believe the tenants are similarly well supported from the other side too. From my experience I can highly recommend Dexters- I've never thought about moving on!

Adam · 1 October 2018

Agent replied

Dear Adam, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

When looking for a flat to rent I was very well looked after by Kate, throughout the process she was always very helpful and polite, making the process a good experience. I would definitely recommend Dexters Chiswick if you're ever looking to rent a property in their area!

Phoenix · 22 December 2023

Agent replied · 19 June 2024

Dear Phoenix, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters has been nothing short of exceptional. From the initial inquiry to the final closing, Kate Stevens exhibited professionalism, efficiency and providing valuable insights that helped me make informed decisions. Her proactive communication and responsiveness ensured a smooth and stress-free process throughout the entire transaction.

Renata · 22 December 2023

Agent replied · 19 June 2024

Dear Renata, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Natalie and Bill have provided exceptional service. Our house had many viewings and was rented very quickly. I was impressed with the quality of the tenants. Natalie showed clients constantly and was relentless in ensuring our house was rented

Aly-Khan · 18 June 2024

Agent replied · 19 June 2024

Dear Aly-Kahn, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

I'm only a delivery driver but I have to say that the staff here looks not only looks professional but they're really helpful. Special thanks to Jack. Cheers guys.

Rafał · 12 January 2020

Agent replied

Dear Rafal, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Ginevra was extremely amazing in helping me with my search and even though i didn’t end up renting through dexters was by far the best agent

Francesca · 4 December 2020

Agent replied

Dear Francesca, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Fantastic service from Toby and especially James. A long and painful process was made a little easier by the constant support and reassurance. Always listening and solution focused. Thank you.

Alison · 29 July 2019

Agent replied

Dear Alison, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Really great service from dexters. Freddie was extremely helpful as checkout was made as easy as possible during a stressful time. Would be happy to use dexters in the future.

Tim · 29 July 2019

Agent replied

Dear Tim, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Lovely experience with Natalie Humpherson. She made such a stressful time finding the right flat so easy and was very responsive to emails and calls. Thank you!

Annabel · 19 December 2024

Agent replied · 9 January 2025

Dear Annabel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I have been renting my properties in W4 for over a decade, have used or been in contact with all of the agents in the area, and found ALL of them to be reactive, literally sitting at their desk waiting for the phone to ring. Not Dexters! In fact the opposite, a really proactive and knowledgeable team, headed up by Michael and Andrew who between them probably have more experience in the rentals market than the rest of the agents put together. I haven't had a void period, have never received the wrong advice and just rented again for 3 years. A tenant that they found in November. I still do my research and rang the other agents when my tenant had given notice and all of them said they were really quiet and there was nothing going on due to the time of year. Dexters booked in 7 viewings in 5 days and rented my property, again, for asking price.

Shireen · 5 December 2017

Agent replied

Dear Sybal, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I just wanted put a review on here for Lila as I was searching for a flat in the Chiswick area and she made it a really easy process. She was very polite and very helpful.

Sophia · 25 July 2024

Agent replied · 24 August 2024

Dear Sophia, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Christian from the property management team has been excellent! There have a been have few issues with our new rental but Christian has not only seen that they’ve been fixed or replaced quickly but also helped when we’ve had challenges with energy suppliers etc. always happy to help and solution focused it’s made our first month moved in so much less stressful

Andy · 30 September 2022

Agent replied · 30 September 2023

Dear Andy, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a great experience using Dexters in Chiswick. Alex was a great help, even answering all our queries. We would both definitley recommend to friends and family. Thankyou.

Amber · 29 July 2019

Agent replied

Dear Amber, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Jake was great all the way through the process. Any snag were dealt with promptly and professionally. He made it an easy experience for some inexperienced first time buyers

Sam · 29 July 2019

Agent replied

Dear Sam, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Great estate agents. Really on point with everything they do. Especially Bethany, lovey personality and always going beyond. Really helped me with getting my flat. 100% recommend these guys!

Elvira · 29 July 2019

Agent replied

Dear Elvira, We are really pleased to read your positive review regarding the service from our Chiswick Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Kate Stevens and Aaron were very professional, facilitated the rental of our property and was able to accommodate last minute changes for us. Would definitely recommend Dexters for rentals.

Chang · 29 July 2019

Agent replied

Dear Chang, Thank you for taking the time to write a review about the great service you received from our Chsiwick Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We dealt with Dan during our house search and he was extremely lovely to work with. He made the experience really enjoyable and helped us with all our questions.

Joanne · 29 July 2019

Agent replied

Dear Joanne, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Hi I work with Dexters via Aaron , Narayan and Demi in Chiswick office. Their service is quick and profesional. They manage the interest of landlord ( me ) and of the tenants in the way both parties are better of…..yes , it is possible if only we see everything with the lenses of Customer. Pleasure to cooperate with. Roman

ROMAN · 4 December 2022

Agent replied · 30 September 2023

Dear Roman, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kate was extremely helpful. Thanks to her I could move into a house very quickly! I would definitely recommend Dexters to anyone looking for a property in Chiswick.

Onur · 26 November 2019

Agent replied

Dear Onur, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

What a brilliant firm. I recently had a few viewings with George Whitburn who was a delightful chap, extremely knowledgable about everything property based, and I would recommend him to anyone looking to buy somewhere in the area!

Ben · 5 June 2024

Agent replied · 19 June 2024

Dear Ben, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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