Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very good experience buying a house through Dexters in Chiswick - highly recommend Jake Carey especially - his very cheerful demeanour and genuine determination to help us through the process was very gratefully received. Thank-you Jake :o)

F · 29 July 2019

Agent replied

Dear Felicity, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We are happy with their service and really appreciate all the kind help we got from Kate! Kate is very professional and responsive. She helped us find our ideal flat very quickly. Highly recommended!

Erato · 27 July 2020

Agent replied

Dear Erato, Thank you so much for the fantastic feedback!. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Simon is incredibly diligent, reliable and a pleasure to deal with. Highly recommended!

Fiachra · 2 July 2023

Agent replied · 30 September 2023

Dear Fiachra, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Good experience with dexters Chiswick, help me and my partner find our first flat, bit of miscommunication at the beginning with our offer but was eventually sorted, thanks Narayan at the Chiswick branch

Samuel · 6 October 2020

Agent replied

Dear Samuel, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Big thanks to John and team for getting the job done. Super straightforward and transparent from start to finish. Great service.

Ollie · 30 September 2022

Agent replied · 30 September 2023

Dear Ollie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Andrew Shaw was amazing, gave market valuation and within hours flat was on their web site. They managed the negotiation process and would use them again. Have recommended them to my neighbours and would do again.

Iain · 29 July 2019

Agent replied

Dear Iain, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I dealt with Alex in the search for my rental property, he was professional, friendly and informative throughout the whole process. I viewed properties with several lettings agents and he was the only one I wanted to do business with. He showed me a property that really suited my needs and I highly recommend that others ask for him when searching for a property to rent. Thanks Alex!

Hannah · 29 July 2019

5/5

Google

Dexters in Chiswick have been extremely helpful and efficient in facilitating the purchase of our flat. George and Fabio have supported us throughout the process and kept communication running smoothly between all parties. They were also easily reachable on the phone, via email or even personally in the office when we had questions. I can highly recommend them.

Gaby · 31 August 2023

Agent replied · 30 September 2023

Dear Gaby, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had to find a house in 10 days Kate Stevens from dexters Chiswick not only gave me option to choose from and also was very empathetic through out the transaction and helped me find a place which is satisfactory to my choice! Recommended to connect with Kate for all your renting needs!

Smita · 22 December 2023

Agent replied · 19 June 2024

Dear Smita, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I found and signed my ideal apartment from Dexters in 3 days , Arek Kulis is being very professional and helpful , I would recommend him to my friends. thank you Arek

Panda · 30 September 2020

Agent replied · 30 September 2023

Dear Frank, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Narayan was really helpful for us to have a good rent! He was so quick to respond and always very gentle to explain all the complicate matters. Highly recommend!!!

Hansol · 28 May 2021

Agent replied

Dear Hansol, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to Narayan and the team. Kind regards, Evie Fisher Customer Relations Team

1/5

Google

As first time buyers this was the worst treatment we’ve received so far. Viewings cancelled last minute twice after we travelled for an hour each time. Haven’t received a single apology so far. I will stay away as far as possible. Other dexters offices have been decent I think there is a huge issue with this one though.

Eva · 1 August 2023

Agent replied · 30 September 2023

Dear Eva, I am really disappointed to read your comments. I’m keen to review what went wrong on this occasion. Please could you provide me with more information at customerrelations@dexters.co.uk. I will ensure this is raised with the Director of the office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Second time renting with Dexters. Very professional and responsive. Special mention to Arek And Aaron, that always go the extra mile to help the process.PositiveResponsiveness, Quality, Professionalism, Value

Joao · 20 June 2021

Agent replied · 19 June 2024

Dear Joao, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Dexters were a huge help in finding a great flat for us after trying many different agencies. Gini was great and really responsive in answering the multitude of questions we had.

Edward · 7 October 2020

Agent replied

Dear Edward, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Dealt with James Liggins from the Chiswick office when selling our flat. Fantastic service from start to finish, kept in touch every step of the way until we got over the line. Thank you.

Julie · 29 July 2019

Agent replied

Dear Julie, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I used Dexter’s during my recent relocation and would highly recommend. Their communication was excellent across the board; particularly Sacha Monrose who guided me through what can sometimes be a difficult process. Seamless throughout.

Alex · 29 July 2019

Agent replied

Dear Alex, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

The team at Dexters Sales Chiswick did a fantastic job guiding us through a protracted sale with many challenges along the way. Many times I wanted to pull out due to sheer frustration but the calmness and reassurances from George and Fabio meant the sale was a success. We would highly recommend this team.

Siobhán · 23 October 2023

Agent replied · 19 June 2024

Dear Siobhán, Thank you for your kind comments regarding George and Fabio. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very pleased with the service I have received from George and Tamara at Dexters Chiswick. They helped navigate a few legal issues and contractual quirks in a clear and concise fashion whilst always providing a friendly and reassuring voice at the other end of the phone. I would happily recommend them and the wider Dexters team.

Adam · 31 August 2023

Agent replied · 30 September 2023

Dear Adam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amy Butler in the lettings team is brilliant. She not only won my business from other competitors but she also let the property within 3 days! Would recommend to any landlords in the area :)

Bradley · 18 October 2024

Agent replied · 24 October 2024

Dear Bradley, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Can't speak highly enough of the team in Dexters Chiswick, we've been supported from the start by Shahida who is both exceptionally knowledgable in regards to the market, really personable and very patient, and also by Amy who has also always been really efficient and great to work with; the team have all been very helpful and I highly recommend them.

Matthew · 3 April 2023

Agent replied · 30 September 2023

Dear Matthew, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I found and signed my ideal apartment from Dexters in 3 days , Arek Kulis is being very professional and helpful , I would recommend him to my friends. thank you Arek

菜鸡 · 5 March 2020

Agent replied

Dear Frank, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I had a great experience with Dexters Chiswick branch whilst looking for a place to rent. Especially the manager Kate Stevens, was extremely helpful and made the experience very smooth. She guided me through the whole process with professionalism and understanding. I never thought I would find the perfect place so easily and that I would move in so quickly. Thanks to her and Dexters I'm able to enjoy my new home.PositiveResponsiveness, Quality, Professionalism

Martina · 25 August 2021

Agent replied · 30 September 2023

Dear Martina, We are delighted that you took the time to leave such a fantastic review which the Chiswick team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Don’t often leave reviews but felt compelled to for Dexters Cheswick Sale Dept, in what is inevitably a long-drawn-out and anxious undertaking - the Cheswick team were unbelievable. Found them to be straight forward, helpful and most importantly, incredibly sincere. If you are, much like I was, even slightly hesitant who to trust with your future, I’d bet on them. Thanks guys for the amazing experience.

Christopher · 30 September 2022

Agent replied · 30 September 2023

Dear Christopher, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Dexters. Loving the flat, very quick renting process, everyone was always helpful, especially Fiona.

Tamas · 4 November 2022

Agent replied · 30 September 2023

Dear Tamas, Thank you for your kind comments regarding the Chiswick team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

The Trusted Agent

Is this your office? Claim your page.