Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI registered with Dexters Acton office and was assisted by Charmaine. She was extremely helpful and knowledgeable with both Lettings and Sales and gave us a lot of options and advice to consider. We would highly recommend Charmaine and will be back in touch when we’re ready to move.
C · 21 May 2024
Agent replied · 20 June 2024
Dear CW, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review for Charmaine . Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleRachel Martin was my agent and made my experience with Dexters amazing! She went above and beyond to help me in my property search and was very professional, accommodating, and friendly throughout my experience. I enjoyed my experience with Dexters and thank Rachel for always going the extra mile to make sure I was happy !
Nafisa · 23 December 2023
Agent replied · 20 June 2024
Dear Nafisa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleArun Basra was brilliant from the start, he was always on hand to answer and of my questions, and on the rare occasion where he wasn’t immediately available he always got back to me that day. Arun went out of his way to help us, and I learnt to really trust his opinion and valued the experience he brought as an estate agent to the house selling process.
Arun made it his upmost priority to sell our house, it was only on the market for two weeks and he had a buyer!
There were a few hiccups in the process, and Arun helped to smooth all of them over with total professionalism.
Thanks so much Arun and Dexters!
AllegraPositiveResponsiveness, Quality, Professionalism, Value
Allegra · 21 June 2021
Agent replied · 20 June 2024
Dear Allegra, Thank you for taking the time in providing such lovely comments about Arun in our Acton office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Billy Goggins at the Acton Dexters and recieved incredible service from start to finish. If you want to let with Acton Dexters, I highly encourage you to reach out to Billy!
As a first time landlord, there was a mutltitide of surveys, certifications and hoops to jump through over this period, however Billy was there with me every step of the way to support and answer every question I had.
Billy fought for me to get the best tenants at the right price and I can't commend his professionalism, diligence and above-and-beyond effort enough! Thank you Billy for all the hard work.PositiveResponsiveness, Quality, Professionalism, Value
Ellis · 21 June 2021
Agent replied · 20 June 2024
Dear Ellis, We are delighted that you took the time to leave such a fantastic review which the Acton team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe are so impressed by the service from Dexters Estate Agent Acton. Especially Cass Camolas and his team who are so efficient and responsible that give us big ease of mind! We are from Hong Kong and Cass's management make us feel like there's no distance between here and London. I must say they are professional, accurate and will take care of your property in a decent way. I will introduce anyone from abroad to use their service and would like to send them best wishes during this difficult pandemic period.PositiveResponsiveness, Quality, Professionalism
Bobo · 21 June 2021
Agent replied · 20 June 2024
Dear Bobo, I was delighted to read the comments in relation to our Acton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmended once more - part 3! Been on a wild ride with the Dexters Acton team this last few weeks but they've come back out on top by calling me personally, taking accountability and resolving my difficulties.
Long story short: had a fantastic experience at first with Lara, then a communication which put up red flags. Billy called me personally to talk through and ensured the matter was at hand. I'm pleased to say it was dealt with professionally and switly. Included previous reviews below for candor.
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Since then, they have felt it prudent to ignore my emails requesting written confirmation of a conversation had on the phone in which I was assured everything would be ok with an issue, for them now to respond at a later date as though this conversation never happened and saying I basically have to like it or lump it. Not looking forwards to 2 years in this kind of relationship.
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Initial review: Dexter's Acton helped me find a wonderful new flat, and were speedy, efficient and super helpful to make sure both me and the landlord were 100% happy with our agreement. Lara was incredibly kind and endlessly helpful, making it one of the most painless rental agreements I've ever gone through!PositiveResponsiveness, Professionalism
Josie · 21 June 2021
Agent replied · 20 June 2024
Dear Josie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe bought our first home thanks to the Dexter team at the Acton branch!
A big thank to David and Julian. They've been so friendly and professional, helped us in finding the right home, and supported us through the whole purchase process (which is especially noteworthy, considering that we were in the middle of a pandemic...).
A special mention also to Kyanoosh Raessy, the mortgage advisor recommended by the agency. He made the process of getting the right mortgage extremely easy, and provided us with an extremely good deal.
We can certainly recommend Dexters Acton to anyone looking to buy their home in West London.
Massimo & SaraPositiveResponsiveness, Quality, Professionalism, Value
Massimo · 21 June 2021
Agent replied · 20 June 2024
Dear Massimo, I was delighted to read the comments in relation to our Acton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleEasy, quick and efficient! Rachel got the ball rolling quickly and was continually patient with us throughout our application and move in.
Fabio made paperwork and payment seamless!
Thank you, can’t wait to move into our new little home
Ashleigh · 18 October 2024
Agent replied · 24 October 2024
Dear Ashleigh, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleDanielle was the most energetic cheerful and helpful estate agent we have had the pleasure of dealing with. She always made time for us and was very knowledgeable and made the purchase smooth and easy.
APPLE · 13 December 2024
Agent replied · 27 December 2024
Dear Danielle, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleLara has honestly been absolutely fantastic and the best estate agent I’ve ever met. Lara has been so kind and helpful, Lara has continuously gone the extra mile in ensuring all my rental needs were met and had excellent communication skills by guiding me step by step through the process. I couldn’t have asked for a better estate agent than Lara and would highly recommend her!! Lara, the goat of estate agents!
Mohamud · 18 July 2022
Agent replied
Dear Mohamud, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had really smooth experience with Dexter's. They are quite update with the paperwork and sometimes more than myself. Everytime I dropped in their office felt even after being so busy they are available to help you at every step in taking house for rent . Thank you Simon and Jimmy for the pleasant experience and patience to deal with us.
Jahnavi · 26 July 2023
Agent replied · 20 June 2024
Dear Jahnavi, It’s great to hear that you have had a brilliant experience with our Acton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been looking for a property for the last couple of months, and the current conjuncture made things even harder. After trying with agencies and direct landlords alike I found the perfect place for me via Dexters Leting agents, I had the privilege to have my viewing with Mr. Wassim Keshroud and I can’t express how lucky I feel to have met him. He went the extra mile to help me with all the procedures always with patience, presence and willingness to help you.
I have thanks to his professionalism, advice and efforts finally settled down after months of hassle!
Thank you so much Wassim for your comitement, kindness and especially patience 😊.... You Really are a STAR!
-Amina-
Meriem · 16 February 2021
Agent replied
Dear Meriem, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleWorst property agencies in Acton in Dexter's.
1 the receptionist is very rude and professional.
2 the agents who manage the properties around the area are really bad. Be careful with their tenancies agreements. They try to tie people with a 2 year contract with no clauses to breach the contract only if you surrender and on to off that you have to pay the remaining months plus 10 per VAT. What a ripp off.
When something need to be in the house they keep ping pong you just not avoid taking any responsibility.
Rent price is overpriced and overinflated. The maintenance people who work for them are really expensive so if something is broken or damage good luck for you the bill defo won't be chip.
I would not recommend Dexter's Acton because apart from the rip off, the contract and the poor service. The will clearly not look after the tenant's.
Muad · 20 January 2021
Agent replied
Dear Muad, I am really disappointed to read your review and we would like to discuss this with you. However, we are unable to find your details on our system as a customer of ours. If you could email me directly with your contact details, I will ask the Director of the office to review this further for you. md@customerrelationsteam.co.uk I look forward to hearing from you. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleBeing a company that buys properties for cash all over the UK; and have purchased 100’s per year.. I can easily say that throughout ALL of the dexters we have worked with, there have been not one person that compares to the professional standards of Danielle... Out of numerous property queries, and confusions I have had.. Danielle was always relaxed, friendly, able to help me out and professional. Top marks to you Danielle.. Top marks..PositiveResponsiveness, Quality, Professionalism, Value
Austyn · 21 June 2021
Agent replied · 20 June 2024
Dear Austyn, Thank you for taking the time to leave such great feedback regarding your experience with us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI’ve had an amazing experience with Dexters, especially with Wassim. He’s been very helpful throughout the whole process. He’s kept me well informed and also moved things along quickly, given the time frame we had to move out of our current place. He’s always gone the extra mile to help me with anything that I needed. Thank you Wassim, for everything you’ve done for us. We can’t wait to move in! I highly recommend Dexters!PositiveResponsiveness, Quality, Professionalism, Value
Irmina · 21 June 2021
Agent replied · 20 June 2024
Dear Irmina, We are delighted that you took the time to leave such a fantastic review which the Acton team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with the Dexter’s Acton office since December 2024, and their service has been outstanding, fast, efficient, and highly professional. Alex initially convinced me in December 2024 to move my property from another agent to …
Sheikh · 13 March 2026
Agent replied · 13 April 2026
Dear Sheikh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma
★★★★★ 5/5
GoogleJulian doesn’t waste time. Even before I had officially instructed Dexters to act for my sale, he had booked a photographer and the website entry was ready to launch.
A day after I had instructed Dexters’ Acton branch, he booked in 3 viewings. Danielle was always happy, friendly, courteous when taking viewers around and in less than a month I got an offer.
From offer to completion, Dexters’ Acton and Chiswick branches work together to accelerate the procedure. At every step I was able to ask for advice.
I highly recommend Dexters if you are serious about selling your property.
Keiko · 1 December 2020
Agent replied
Dear Keiko, Having read your review, we would like thank you for your feedback about our Acton Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJimmy from Dexters Acton was very helpful and we had a verbal agreement in place from the first meeting.
The Dexters team followed up with everything that I needed to get the property let.
Robert · 4 December 2024
Agent replied · 9 December 2024
Dear Robert, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleWe had an incredible experience with Rami from Dexters! He was very supportive throughout the entire process and was proactive in showing us the properties we were interested in. During the purchase, he was extremely helpful with …
Victoria · 13 March 2026
Agent replied · 13 April 2026
Dear Victoria, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleFabio is delivering a very outstanding and professional service to us. He is very responsive and willing to give professional assistance to make things smooth. His attitude to work is very outstanding.
Hadrian · 24 December 2024
Agent replied · 12 January 2025
Dear Hadrian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleSimon Harding from Dexters Acton has been a pleasure to work with, he is very personable and had the best approach versus other agencies I met with. He has been able to secure a solid tenant for my property that ticks all the right boxes, thanks Simon.
Benny · 21 April 2024
Agent replied · 20 June 2024
Dear Benny, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThank you to everyone at Dexters in Acton! We had a really good experience and our property purchase went through smoothly, even in this strange time. Danielle who initially showed us around was very professional and helpful. Pam was then able to answer all our questions promptly when the sale was going through. When the effects of covid-19 came into play, Julian became our point of contact and was again extremely helpful and professional. This was our first property purchase and Dexters made the whole process pleasant and not as daunting as we thought it might be. Thank you again!
Sarah · 27 May 2020
Agent replied
Dear Sarah, I was delighted to read the comments in relation to our Acton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe purchased a flat through Dexters in late February and we couldn't be happier with the service we received and the property that we now call home :)
I had originally called Dexters regarding a different property; Danielle Upfold answered the phone and advised that it was unfortunately under offer. Undeterred, Danielle was really helpful in arranging a viewing for another flat that fit our spec and this is the flat that we ended up purchasing.
Throughout the process, Danielle was friendly, helpful and understanding of our position as first-time buyers. Any questions she was unable to answer, she would always take them away and get back to us promptly. Would highly recommend Danielle Upfold to anyone looking in the Acton
and surrounding areas.
Thank you for all your help Danielle!
Luke and Al
Luke · 27 May 2020
Agent replied
Dear Luke, Thank you so much for the fantastic feedback, the team at Acton are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe had the opportunity to work with Oisin Twomey for our recent property purchase, Oisin was very attentive and reassuring through out the entire process. We placed our trust in him and he delivered as promised, always keeping us up to date with the process. Would highly recommend working with him. Thank you Oisin.
Tasmia · 24 October 2023
Agent replied · 20 June 2024
Dear Tasmia, Thank you for taking the time to leave a wonderful 5 star Google review. Oisin will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.