Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently purchased a property through Acton Dexters and I have to say the service was impeccable. I dealt with Danielle who was very reliable and contactable. I have also been in touch with Alex Elias in the lettings team regarding renting the property out and his advice was phenomenal. I highly recommend them
Sky · 25 November 2024
Agent replied · 9 December 2024
Dear Sky, We really appreciate you taking the time to leave such lovely comments about Alex. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleDexters in Acton are a great estate agency.
We have been lucky enough to be helped out by the wonderful Farah, who has made our journey super smooth and efficient. She has been there to support us throughout the start of our hunt through to the signing of the contract, and has answered all questions that have popped up throughout. She's super kind, friendly and helped us find our dream flat in the middle of a stressful time. Thank you so much Farah, we couldn't have done it without you :)
India · 21 June 2023
Agent replied · 20 June 2024
Dear India, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Acton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been talking to one of your advisors called Rachel. Her customer service has been fantastic, she allowed me time to dicuss my requirements and listened to exactly what I wanted. Never once did I feel pressurised for time. She has kept me informed all the way along and kept to appointment times. Thank you Rachel!
Jane · 24 September 2024
Agent replied · 24 October 2024
Dear Jane, We really appreciate you taking the time to leave such lovely comments about Rachel, They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleWe have just engaged Dexters as our managing agent for our flat and so far we have been impressed. Rachel Martin is demonstrating what outstanding customer service should be, responsive, prompt, friendly, can do attitude and empathetic to our concerns. It takes a lot to impress me - Rachel is phenomenal.
Pamela · 13 December 2024
Agent replied · 27 December 2024
Dear Pamela, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI was looking for a new place in London and I received such a professional assistance by Dexters’ agent Rachel. As a student in the UK it is difficult to find a place. Rachel was very supportive along the process and I was able to get an offer accepted and contract signed in just two days! I highly recommend Dexters and Rachel!
Diego · 21 May 2024
Agent replied · 20 June 2024
Dear Diego, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIf you're looking to rent a flat, Dexter's Estate Agents is an excellent choice. Their dedicated team goes above and beyond to match clients with the perfect rental properties. With a wide range of listings and a commitment to customer satisfaction, Dexter's ensures a smooth and efficient renting process. I highly recommend Dexter's for anyone in search of a reliable and professional partner in finding their ideal flat.
KHINDA · 22 January 2024
Agent replied · 20 June 2024
Dear Sukhdeep, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dexters Acton. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a chance to work with the kindest agent we’ve ever met called Lara from this branch. She’s been indescribably efficient since day one and has helped us out at every turn. Any problems that we encountered, no matter how big, Lara was able to help us through to the end. In particular, she found us our dream property when we’d lost all hope in finding anything within our budget, and she went above and beyond to ensure that we could negotiate a desirable price and sort out the moving dates to fit with our schedule. She has worked tirelessly as our main mediator which has meant that no other third parties were involved and ensured that all communications between landlords went smoothly. We look forward to working with her in the future as her work and effort has been invaluable in helping us to find our new home!
Evelin · 8 March 2023
Agent replied
Dear Evelin, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad the pleasure of working with Dhruv to help me find a new property. One of the smoothest processes I’ve dealt with during my years of renting in London. Couldn’t recommend them enough!
DLBeats · 15 August 2026
Agent replied · 22 August 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleKai was great! Much appreciated
Mark · 23 March 2026
Agent replied · 13 April 2026
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleSimon Harding was communicative, understanding and professionally effective, as we navigated the steps to securing our new home.
Simon and Dexters Acton had a professional and polite work culture that greatly mitigated the stress of moving. Simon was on call and was highly communicative and friendly with both myself and my partner.
On a separate note, Dexters partner Lettingshub, (aside from their necessary credit checks) were a nuisance to deal with, and repeatedly asked for the same information multiple times and actually cold called me during work hours attempting to sell me third party insurance, they also sent me emails labelled urgent with threats (emboldened in red lettering) warning me that I may lose my upcoming tenancy if I were to not respond, as I investigated it was simply another non-mandatory option to purchase insurance.
Moving home is stress enough, but trying to decipher what is necessary to respond to and what is nothing more than an opportunistic sales pitch, during work hours is beyond irritating.
Simon and the human team at Dexters were fantastic and kind, unfortunately the system in place at Lettingshub is and was simply not good enough. It would have been a breeze if we’d been allocated somebody of Simons caliber for our credit checks, in person or on the phone in one scheduled meeting at our convenience.
As opposed to a dragged out, ineffective and erratic computer operated credit checker that has forgotten its primary function as a customer service.
Ezra · 13 February 2023
Agent replied
Dear Ezra,We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our Action office, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJulian from Dexters Acton office has recently sold our flat for us , we were very happy with the how Julian and his team has assisted and guided us throughout the process . They were professional and understanding , matching us with the perfect buyers for our flat . I would highly recommend Julian and his team at Dexters in Acton for any real estate sales or rental .
J · 23 November 2023
Agent replied · 20 June 2024
Dear J Maskrey, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Ben Small for his great work in helping me and my partner finding a new home. Truly he is always very responsive and friendly. I definitely recommend dexters, specifically Ben who made our journey extremely easy by staying on top of everything and going the extra mile for us. Thank you
Safa · 25 July 2024
Agent replied · 20 June 2024
Dear Safa, Thank you for your kind comments regarding Ben and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLara at Dexter's Acton has been a god send with helping me look for a flat to rent these past 4 weeks.
Lara has gone above and beyond with actively seeking properties with my requirements and also within my budget. Throughout this process Lara has kept me informed and reassured me that everything will be ok every step of the way.
Lara has been attentive and understanding of my situation especially with this ruthless market and cost of living crisis we're all going through. I believe Dexter's Acton should be proud to have a lettings negotiator like Lara she has definitely made me feel confident to be renting a property with Dexter's. There are many estate agents who do not come close to having compassion and understanding like Lara has provided. A lot of agents could learn from her. Thanks again Lara and Dexter's Acton for helping me secure a property. One new happy tenant for January 2023.
Lee · 15 December 2022
Agent replied
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePeter Daraki is the best and most helpful agent we have dealt with so far. Excellent closer and very good at his communication skills, he follwed up every single step and got things moving for us.
He chased up the solicitor and the mortgage adviser so made our life easier.
I strongly recommend Dexters Acton as they collaborate with very helpful solicitors and they deal with them directly when needed.
Thank you Peter (owe you some dimashqi sweets) and Dexters for making our dream come true.
Laial · 15 December 2022
Agent replied
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexter’s Lettings dept was extremely friendly and helpful generally but in particular in dealing with utility issues that arose as the deadline for completing the renovations was looming. Aran was the lynchpin and my point of contact - quickly answering my questions and solving problems. When Aran was on leave Elizabeth stepped in at a crucial moment to organise a gas engineer. I was very impressed with the service Dexter’s provided - they felt like a safe pair of hands. Thank you.
Kate · 15 December 2022
Agent replied
Dear Kate, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDhruv was very was very helpful and made the renting process very smooth
Eggward · 21 August 2026
★★★★★ 5/5
GoogleDexters was responsible for selling my flight, and they were nothing less than amazing. Especially Benjamin small. He would call me regularly and give me updates. Any issue that came up he would call me with with solutions. He was extremely polite and patient. I can’t stress enough the amount of care that was given . I highly advise using dexters and specifically Ben. Thanks for everything Ben you’re a rockstar !
Hazem · 26 July 2023
Agent replied · 20 June 2024
Dear Hazem, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Acton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWorking with a real estate agency could be quite frustrating, however, the Dexters Acton team have proved the opposite!
A massive shout to Ben Small who is a professinal salesman, super proactive and most importantly delivered on time!
Ben simply understood my circumstance and acted upon while liaising with the other side. Most importantly, Ben knew exactly what steps to make and when, this has helped drive the sale process and meet the deadline! Thank you Ben and team once again..
Bahaa · 15 November 2022
Agent replied
Dear Bahaa, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFabio was really helpful - he found me and my sister a great place in Acton. It was our first time going through a letting process and he made the whole thing go really smoothly. Really organised and super responsive. Thanks a lot for all the support!!
Jade · 25 November 2024
Agent replied · 9 December 2024
Dear Jade, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWorked with Fabio in the East Acton office and from start to finish has been incredible in his open communication, willingness to overcome any issues that arise and was available to all and any questions. Would not hesitate to recommend him or his office to anyone.
Andre · 3 December 2024
Agent replied · 9 December 2024
Dear Andre, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
★★★★★ 5/5
GoogleVery helpful staff. Outstanding service from start to finish. The team, I personally worked Jimmy and Susanna, they were professional, knowledgeable, responsive, caring and reliable. I strongly recommend them.
Sumaiah · 15 August 2026
Agent replied · 22 August 2026
Dear Sumaiah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI’d like to take a moment to thank Charmaine that works for this company. Although I never managed to find through them in the end the help and knowledge that Charmaine shared with me help make the process easier. One of the best people I have come across.
Raphael · 1 November 2024
Agent replied · 8 November 2024
Dear Raphael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleMany thanks to Catherine for her quick and friendly help in finding us a flat. She patiently answered all our questions, explained everything clearly, and guided us through the entire process. Dexter (Acton) was the most professional agency we encountered. We regret not starting with them, it would have saved us a lot of hassle.
Agata · 25 July 2024
Agent replied · 24 August 2024
Dear Agata, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleGreat service. Danielle and the team helped us find a very good property to buy around the area we were looking. She helped us with the negotiations for a fair price. She also helped with later negotiations to complete the purchase. We moved into the house less than 2 months after the first viewing. Very courteous and caring. Responsive and detailed email communications. Would absolutely recommend, if looking for a local good purchase in Acton and surrounding areas.
Mostafa · 15 December 2022
Agent replied · 20 June 2024
Dear Mostafa, Thank you for taking the time to leave a wonderful 5 star Google review. Danielle and the Acton team will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.