Every review we hold for the London office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleBought my first property through Dexters and the process was smooth. Ben was great at keeping us in the loop and helping get things moving, making the whole process more straightforward. Available to answer any queries and to keep the communication going between us and the seller
Rodrigo Β· 15 December 2022
Agent replied
Dear Rodrigo, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI called Dexters to arrange a viewing. The process was very smooth and I had the viewing on the very same day. Communication was also very good, Lara was professional and very helpful in my property research. Good impression in general.
Dawid Β· 21 June 2023
Agent replied Β· 20 June 2024
Dear Dawid, Thank you for your kind comments regarding Lara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI have worked with Danielle Upfold, Dexters Acton, who has been great on listening to my needs and showing me properties that were really close to what I was looking for. Very kind, polite, human and easy to work with. Thank you Danielle for your support in this long journey, much appreciated.
Irene Β· 19 May 2022
Agent replied
Dear Irene, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleActon office has been superb, Billy and his team in lettings couldnβt have done a better job in letting my property. From valuation it was a refreshing experience, this continued with honest feedback throughout marketing, then hard negotiations to get me the deal I was looking for. Again weβll done! Highly recommend and letβs hope their property management is as good as Billyβs branch...
Busy Β· 29 July 2019
Agent replied
Dear Busy Island, I am writing to say thank you for your kind comments about the service you received from our Acton Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
β
β
β
β
β
5/5
GoogleThe letting and sales were working so well for my flat in the past 8 years. Special thanks to Cass and Billy in letting who helped a lot in past 8 years. The sales team led by Julian is highly appreciated. It is a good team in all.
Cookie Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI have worked with Jimmy when he has been stationed as manager
at several branches and always found him most helpful and efficent.
I have always noticed a marked improvement in the standard of service at whichever branch team he has been part of.
Michael Β· 9 March 2023
Agent replied
Dear Michael, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI would like to thank Dexters Acton and especially Aran. He was extremely helpful, committed, and supportive during all the process of renting the property. He was always available to talk, explain and answer any question. I could not be happier and highly recommend Dexters and the team in Acton!
Aleksandra Β· 18 July 2022
Agent replied
Dear Aleksandra , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI wanted to share my complete appreciation for Dexter's Acton and specifically, Ben Small. Ben was nothing short of outstanding. Ben provided professionalism, charisma and resilience to ensure the deal completed. Thank you so much for all your help!
Piotr Β· 26 July 2023
Agent replied Β· 20 June 2024
Dear Piotr, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI recently had the experience of working with Dexters Acton Estate agents and I couldn't be happier with the experience. From the initial consultation to finding me a residence, their professionalism and expertise was evident. Rachel who found me the property made the whole process of securing the tenancy extremely easy. Her professionalism and experience was evident to see. I recommend Dexters Acton Estate Agent to anyone in need of professional and reliable estate agents.
Pat Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Pat, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rachel, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
GoogleRachel Martin is amazing professional helping me with everything. I really recommend her for anyone looking to rent a property. Many thanks π. Ps keep on the good work. β¦
Jane Β· 21 February 2024
Agent replied Β· 20 June 2024
Dear Jane, We really appreciate you taking the time to leave such lovely comments about Rachel. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.
β
β
β
β
β
5/5
GoogleKai was fantastic! Very helpful and professional. He waited around after hours to show me a property and really went the extra mile. I couldn't be happier with my experience with Kai at Dexters.
Logan Β· 3 May 2025
β
β
β
β
β
5/5
GoogleDanielle was amazing. Very smooth process with a nothing was to much trouble attitude!
Billy Β· 25 November 2024
Agent replied Β· 9 December 2024
Dear Billy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
β
β
β
β
β
5/5
GoogleSpoke with Danielle, who was knowledgeable, honest and didnβt waste my time. She understood my needs and was very professional and thorough. Thank you Danielle, I will be using you as my first point of call when I look to sell my home in Acton.
Eshna Β· 14 January 2023
Agent replied
Dear Eshna, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleThe Dexters Acton office were excellent at selling my flat, Peter was always quick to respond and a huge help in keeping the sale process moving. Thanks to Peter (and Julian) for all you've done!
Jason Β· 24 October 2023
Agent replied Β· 20 June 2024
Dear Jason, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team in our Acton office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleRachel went above and beyond to find our new tenants. Thrilled with the service we received
Natalie Β· 18 October 2024
Agent replied Β· 24 October 2024
Dear Natalie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma
β
β
β
β
β
5/5
GoogleCatherine was a lovely agent! She was quick, efficient and great at following up. The entire team was helpful as well! I really appreciate their support in helping me find suitable accommodation
Gayle Β· 23 December 2023
Agent replied Β· 20 June 2024
Dear Gayle, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleI sold my flat through Dexters Acton recently, who worked diligently through to completion. Communication was good throughout, and would like to particularly single out Pam Thomas who was a revelation in coordinating between solicitors, and helping overcome issues / difficult queries through her knowledge of the property market. Interactions with Julian Kroll and Ben Thomas were great too.
Great job!
Harpreet Β· 27 February 2020
Agent replied
Dear Harpreet, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments! Kind Regards, Hayley Marner Customer Relations Team
β
β
β
β
β
5/5
GoogleRachel was great , she handled my move very smoothly and she went beyond for all the papers to get trough . Thanks a lot !
Alex Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
β
β
β
β
β
5/5
Googleexcellent service from Dexter Acton branch. in particular for the renewal of my falt letting contract with the tenantt. quick clear and effective. thanks to Christian for the service received so far and to Edwin Grimes for the renewal i mentioned. Thanks
M Di Domenico
Massimiliano Β· 15 December 2022
Agent replied
Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleWe just completed all the process that needed to be done to move to our new house. Aran Kang was really helpful from the first day and helped us a lot to submit all our documents correctly. I really recommend Dexters Acton and Aran Kang.
Anastasia Β· 15 December 2022
Agent replied
Dear Anastasia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleThe letting and sales were working so well for my flat in the past 8 years. Special thanks to Cass and Billy in letting who helped a lot in past 8 years. The sales team led by Julian is highly appreciated. It is a good team in all.
Sulena Β· 17 August 2022
Agent replied
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
β
β
β
β
β
5/5
GoogleJimmy was very helpful and accommodating - very rare in London to get such good service
Leanne Β· 9 October 2024
Agent replied Β· 8 November 2024
Dear Leanne, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
β
β
β
β
β
5/5
GoogleWe stumbled across Dexters in Acton and it was the best detour we could have taken. Wassim is both personable and professional. Extremely understanding and gives all his effort to listening to us, understanding our needs and making sure everything went smoothly to our liking. Really made the whole process so easy. I highly recommend him and the team in Acton. Thanks.
R Β· 11 August 2019
Agent replied
Dear Rebecca, We are delighted to read that our Acton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
β
β
β
β
β
5/5
GoogleVery pleased with the service received from Dexter's. Highly recommend George from lettings who's been taking care of us and helped to find us the right property. Few viewings booked on the same day so you don't waste your time. At the end we also managed to negotiate on the asking price. References checked within few days, kept us informed and updated
Dominika Β· 29 July 2019
Agent replied
Dear Dominika, Thank you very much for your great review regarding our Acton Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.