Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe chose Dexters as the agent to sell our flat and I can whole heartedly say it was the correct choice. Right from the start Charlie, Liz and Ollie went above and beyond in their efforts to find a buyer. Liz then worked tirelessly throughout the sales process, which most definitely was not smooth sailing, to make sure the sale went ahead and all parties were kept well informed. I would highly recommend Dexters Fulham.
Lucy · 25 October 2023
Agent replied · 24 October 2024
Dear Lucy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI’m in the process of renting my first apartment and Dexters has been amazing to work with! My agent Ria has made the process super quick and easy, explaining to me everything I need or ask extra questions about. They’ve truly made this …
Nicole · 22 June 2026
Agent replied · 22 August 2026
Dear Nicole, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI wanna give a special thanks to Jalal, of the many agencies & agents we spoke to, he was the only one that made us feel confident and heard.
Always having a positive attitude and giving us tips on what landlords usually look for in a potential tenant.
Thank you for all the help and attention you gave to us, will recommend to anyone looking in your area.
Gus · 29 February 2024
Agent replied · 30 March 2024
Dear Gus, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jalal, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleDexter's have been excellent in providing the required support for our house sale. They advised us throughout the process and even provided us with really useful thoughts on our next purchase in other areas. Avni Patel has been managing our sale and she is extremely responsive, very helpful and prompt. She is great at following up and we are very thankful for her support.
Pranav · 29 April 2024
Agent replied · 27 August 2024
Dear Pranav, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe chose Dexters as the agent to sell our flat and I can whole heartedly say it was the correct choice. Right from the start Charlie, Liz and Ollie went above and beyond in their efforts to find a buyer. Liz then worked tirelessly throughout the sales process, which most definitely was not smooth sailing, to make sure the sale went ahead and all parties were kept well informed. I would highly recommend Dexters Fulham.
Lucy · 28 June 2023
Agent replied · 27 August 2023
Dear Lucy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving been disappointed with other local estate agent's we asked Charlie at Dexters in Fulham to market the property and we have been delighted with the result. Charlie and his team are very professional, persistent, highly motivated and have a well oiled process to get the best outcome for their clients. Charlie is a great leader and has made the Fulham office the best estate agent in the area, he and his team manage the tricky stages and keep the process on track. I was also impressed by Liz who has done a great job through out the process including following up and pushing the legal teams on both sides.
Saeed · 24 January 2023
Agent replied
Dear Saeed, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLiz and Charlie have been great, very efficient and helpful. They gave us feedback after each viewing of our flat. Liz took us through the exchange stage in spite of all the many difficulties arising all along the process. Eventually, thanks to Liz and Charlie professionalism, tenacity, persuasive skills, positive and pleasant personalities, we managed to exchange three months after getting a firm offer for our maisonette. I strongly recommend Charlie and Liz if you wish to sell your property using Dexter Fulham.
Nora · 25 December 2022
Agent replied
Dear Nora, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe thing that differentiated Dexters Fulham was teamwork. Whereas other estate agents try to differentiate themselves on years of experience in a corner of the market, Dexters worked as an energetic team, worked very hard a getting qualified buyers through the door, were very professional and always kept me up to date. I had the benefit of multiple agents bringing their clients to my property and as good a conveyancing process as can be - managed by Devin and Avni. Very grateful and would definitely work with Dexters Fulham again.
Kasia · 25 December 2022
Agent replied
Dear Kasia, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMany thanks to Charlie, Avni and Liz for pushing our flat sale along despite some last minute issues with Deeds of Variation and other responses required from the owners of the freehold! We were always kept in the loop and we felt that we were in safe hands during the whole process. We would definitely recommend the Fulham team at Dexters to others looking to sell or rent their property.
Jane · 26 September 2023
Agent replied
Dear Jane, Thank you for taking the time to leave such great feedback regarding your experience with Rachel and our Fulham office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleCharlie Ince-Green recently sold my 2 bedroom garden flat in Fulham after a failed start with another agent. The other agent didn't even manage to generate a viewing. Charlie assured me he would have viewings within weeks and likely offers. He wasn't wrong! This was a particularly difficult conveyancing process due to an unco-operative and troublesome co-freeholder. It took 8 months to complete and Charlie was able to keeper the buyer reassured and committed. This was invaluable as it was touch and go with the buyer after such a long wait. I highly recommend Charlie based on my experience and will be using him for my next sale.
Sondra · 25 November 2022
Agent replied
Dear Sondra, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleShocking from beginning to end, dishonest, uncommunicative, and slippery. Multiple GDPR breaches (reported to ICO). Never go near them as a tenant or as a landlord.
*edited to add, don't be fooled by the reply below, I was of course not referred to anyone regarding the issues, and when someone eventually contacted me the person managing the complaint was the person about whom the complaint was... Hardly unbiased. Unfortunately service continued to be criminally bad, until legal advice had to be sought. Once moved out, they attempted to withhold a large chunk of our deposit for reasons that were provably not our fault. Thankfully managed to get it back via the Deposit Protection Scheme but cannot emphasise enough how much you should avoid this company.
Jenna · 29 May 2025
Agent replied · 24 October 2024
Dear Jenna, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
GoogleVery poor post-move out experience; it took months to get the deposit back as well as to clear other overdue money they owed. This was mostly due to delays and lack of cooperation on the landlord's side, but was enabled by the push-over nature of the letting agent. I suppose this is a good thing for landlords, but from a tenants perspective issues such as overdue deposit, damage repair, and boiler being out of order for weeks (which resulted in hundreds of pounds of compensation) were tended to very slowly and the only thing Dexters did was "send the landlord another email".
Minecraft · 24 May 2025
Agent replied · 3 June 2025
I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleWorking with Lauren and the Dexters Lettings Team was truly a great experience. She was helpful and informative throughout the process and made it as easy and as stress-free as possible! Thank you for helping us find a new home!
Becs · 22 May 2026
Agent replied · 22 August 2026
Dear Becs, Thank you for taking the time to leave a wonderful 5 star Google review. Lauren will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleI would wholeheartedly recommend Jamal from Dexters. Not only was he informative and excellent at his job, but incredibly friendly. He recommended properties, drove me to them, and showed me the area generally. He was quick to answer calls/emails also, and very much kept me in the loop. Thanks Jamal, Hannah.
Anon · 20 August 2024
Agent replied · 27 August 2024
Dear Hannah, Thank you for your kind comments regarding Jamal and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI decided to sell my flat in Sands End through Dexter's and it was the best decision I made! The entire Sales team at Dexters Fulham, Charlie, Liz, Oliver, Avni and Will were very tenacious and kept me updated and informed throughout the entire transaction. They managed to get an unbelievable price per square foot on my flat, by showing very well qualified applicants, achieving multiple offers and successful finding the ideal buyer for the flat within a number of weeks. While this transaction had its hurdles and complications throughout the conveyancing process, I've never dealt with a team that works so well together to push things along and get this transaction across the line to exchange. I highly recommend using Dexters Fulham!
Matthew · 28 July 2022
Agent replied
Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleA huge thanks to Hamish, Avni and Oliver who provided great support throughout our property purchase. They were very proactive which made the process far less stressful and were always on hand to share advice. A much better experience compared to other estate agents we have worked with in the area!
Amy · 13 August 2024
Agent replied · 27 August 2024
Dear Amy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hamish. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleIt was a real pleasure to deal with dexters fulham during the last purchase for my Italian client. William has always been very punctual and efficient on viewings and Oliver has managed the transaction very professionally.the deal was a little more complicated as we were in a chain but thanks to Oliver’s help all the stress was kept to a minimum and we successfully exchanged contracts in the agreed timings! Thank you guys on to the next one! Claudine
Claudine · 28 July 2022
Agent replied
Dear Claudine, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRecently sold in sands end with Dexter’s. The most exceptional elements of the service, I’d note are. 1) Determination, both in acquiring the sale, but also once as a client, this was followed through on. 2) Attention to detail, (typical this is not my experience with real estate professionals) bringing and co-ordinating different people together, lawyers, other agents, and taking ownership 3) responsiveness, changes done instantly, emails answered sometimes as late as 11pm. 4) Critically a rapid sale, within 1 week, and a good level of volume of clients coming through property, that I think other London brokers would struggle to match. Would call out especially Oliver for all his hard work, and also Charlie. Many thanks to you both. Highly recommend, if looking to sell in Fulham or Sandsend.
K · 29 April 2022
Agent replied
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Fulham office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJon has been incredibly useful in helping us find a place to rent. In a surprisingly short period of one day he managed to find a flat that was a perfect match to our budget, preferences and location. As an estate agent, Jon displays an outstanding professionalism, answering the quietude and handling potential issues with time efficiency and finesse. He would always be within our reach, answering our calls immediately, making the whole process of finding an accommodation easy and non-stressful. Most importantly, it’s always a joy to communicate with Jon as he consistently responds with enormous optimism , once again eliminating any potential stress that one would normally associate with finding a rental property. Overall, it’s been a pleasure to have Jon as our agent and we would without any doubts recommend him as the most competent and professional specialist in the field!
Diana · 25 March 2022
Agent replied
Dear Diana, Thank you for your review, and mentioning your experience with Jon in our Fulham office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI couldn't recommend Charlie, Alexandra and the rest of team at Dexters Fulham highly enough. I instructed Dexters after being on the market with other agents for 14 months with no offers and losing all hope. I had more viewings than any of my other agents put together and multiple offers within a week of being online. The team were very responsive, communication was great and everyone was very helpful and friendly. The whole process was easy. I would highly recommend!
Charlotte · 25 March 2022
Agent replied
Dear Charlotte, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review regarding Charlie, Alexandra and the team. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleExcellent service all round - Dexters sold my house in Prothero Rd SW6 quickly and efficiently in a difficult "Covid" market. It went on the Market in June and we completed the sale in October. Avni was amazing. She really pushed the sale through and kept me well informed every step of the way. Dexters were very professional throughout and I would highly recommend them to anyone looking to buy or sell in the Fulham area.
3Sheets · 27 August 2022
Agent replied
Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with Jalal on a couple of occasions, each time he has been so kind, immediately responsive and put my mind at ease with any queries or concerns I had. You can tell Jalal really cares about his clients, which makes all the difference when going through the letting process.
Anna · 29 May 2024
Agent replied · 27 August 2024
Dear Anna, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jalal. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI used Dexters Fulham to find and buy my first flat - they offered me a great selection of properties to view and took into consideration the features which were important to me. Liz and Avni were both fantastic in guiding me through the process and were accessible over phone/email whenever I needed to get in touch. I never felt pressured into making decisions like I did with other estate agents. Would definitely return for any future property searches!
May · 25 March 2022
Agent replied
Dear May, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had an amazing experience with the Fulham Dexter team to sell my flat. Oliver and Avni were following up very closely with all stakeholders during the entire conveyance period to ensure a smooth exchange and completion in a timely manner.
Ines · 9 November 2024
Agent replied · 9 December 2024
Dear Ines, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma
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