Trusted Agent profile · London

Dexters London reviews

4.7

★★★★★ Excellent

791 reviews across 1 platform

55 Clapham High Street, London, SW4 7TG

Part of Dexters, see every office.

Dexters's office in London, at 55 Clapham High Street, is rated 4.7 out of 5 across 791 reviews on 1 platform, including 791 Google reviews rated 4.7.

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4.7 / 5

791

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Our property manager, Paula Baptista has been absolutely fantastic. It's safe to say we had a LOT of issues during our tenancy but she was always on the end of the phone to liaise with and tried to come up with solutions as seamlessly as possible. Always friendly, polite and responsive, she's been brilliant during the course of our tenancy. Thank you so much Paula!

Natalie · 22 June 2020

Agent replied · 21 June 2024

Dear Natalie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham High Street Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Michael was extremely helpful with our transition into our new home. I was so pleased with the service my partner and I received. He was always quick to respond and very informative and detailed!!

Brittany · 22 February 2024

Agent replied · 21 June 2024

Dear Brittany, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.

5/5

Google

Had a great experience with Michael Evans who helped us get accommodation sorted just before xmas and more importantly before we move to the uk in Jan! Mike was extremely efficient, friendly and understanding and helped us overcome any obstacles that presented. 100% recommend

Daniel · 22 June 2023

Agent replied · 21 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I’ve used Dexters to rent out my property in Clapham for +3 years. They’ve been excellent throughout. Not only were they quickly able to find me tenants, but the communication has always been excellent as well. Shout out to Steven and Dunica in particular.

Rohan · 22 June 2023

Agent replied · 21 June 2024

Dear Rohan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fraser has been great, quick responses to emails, only offering us viewings he knew we’d like to see and helping us secure our rental property. Very professional, helpful and a pleasure to work with. Thanks!

Sam · 23 January 2024

Agent replied · 21 June 2024

Dear Sam, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Fraser, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

5/5

Google

The criteria for my property search changed multiple times over the course of a month. Ruby made sure to accommodate these changes and identified the living features my partner and I were interested in, ultimately finding us a place we like very much. She guaranteed our move-in was swift and has been very helpful from the get-go. Thank youPositiveProfessionalism

Hugo · 27 August 2021

Agent replied

Dear Hugo, Thank you for taking the time in providing such lovely comments about Ruby in our Clapham High Street office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

4/5

Google

We have recently rented a property through Dexters and Dunica Sinclair has been our contact. Dunica has been extremely friendly and always happy to help when we have given her a call. In general, we have been very happy with the service provided.

Anna · 22 June 2023

Agent replied · 21 June 2024

Dear Anna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters helped me and my partner find the perfect flat to call home. I'd like to thank Micheal Downey in particular. His help and support was key throughout the whole renting process.

Felipe · 22 February 2024

Agent replied · 21 June 2024

Dear Felipe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.

5/5

Google

My first experience from letting my property out through Dexters ( Clapham Hight street) and Andrew Hogg was excellent. Andrew was so quick to find us a perfect tenants on the first viewing! This guy not only a good looking, but also is very profeccional, encouraging and reassuring. He is always available for advice, which is very important to us as we live abroad. Would highly recommend!

Марина · 11 July 2018

Agent replied

Dear ?????? ?????, Thank you for your review regarding your experience with our Clapham High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

James Gambardella and his team at Dexters has provided far above and beyond any service I have previously experienced or expected. They went beyond the extra mile dealing with any maintenance issues , keeping me updated and my tenants reassured. Their pro active approach to management makes a real difference to me as a landlord. I would wholeheartedly recommend him and his team to anyone.

Paula · 29 July 2019

Agent replied

Dear Paula, Thank you for your review regarding your experience with our Clapham High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Crystal was really helpful throughout the whole process from organising a viewing to getting the property secured!

George · 4 November 2024

Agent replied · 11 November 2024

Dear george, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Fraser M was a great help in sorting us our flat, was quick efficient and we felt very well looked after. Thanks Fraser!

Angus · 29 July 2024

Agent replied · 26 August 2024

Dear Angus , Thank you for taking the time to leave a lovely review regarding Fraser. Kind regards, Asma, Customer Relations Team

5/5

Google

Michael made the process of moving really easy and helped every step of the way. Top ratings

Harry · 28 October 2024

Agent replied · 11 November 2024

Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Fraser Milne was so helpful and prompt with his responses. As a first time renter he reassured and answered all our questions along the process. Thank you Fraser!

Katie · 22 April 2024

Agent replied · 21 June 2024

Dear Katie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dunica and Lewis were super helpful in helping us find somewhere to rent. There was plenty of communication which is a major positive as nothing was left as a surprise. The process was made really easy for everyone too! Thank you

Billie · 22 June 2023

Agent replied · 21 June 2024

Dear Billie, Thank you for taking the time to rate your service with our Clapham High Street office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Charlotte Kennedy has been our property manager since moving into our house a month ago, we have been very impressed with how well she has looked after us, always responding quickly to our requests and making sure that services are carried out to a high level. We would definitely recommend other friends to use Dexters because of this great service. Thanks Charlotte! Isabel Cummins

Izzy · 29 July 2019

Agent replied

Dear Izzy, We appreciate you taking the time to submit your review regarding the service you received from our Clapham High Street Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Thanks to Dunica, my flatmate and I were able to secure a rental we're really excited about. They showed us around multiple properties in one evening which was great, and were flexible when we had to change viewing days. Dunica was fabulous in contacting us afterwards, liaising with the landlord and arranging paperwork etc. Would recommend. Thank you!

Helen · 5 March 2021

Agent replied

Dear Helen. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Leo Monteiro has been really great as our property manager - he is very personable and enthusiastic, and proactive about staying in touch and keeping us informed about future works. The inspection process was very smooth and unintrustive and we all feel confident that in raising matters he will stay on top of them until resolved and that's he's doing an excellent job.

Antheasizer · 29 July 2019

Agent replied

Dear Antheasizer, Having read your review, we would like thank you for your feedback about our Clapham High Street Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dunica Sinclair has been absolutely fantastic with helping myself and two others find our perfect flat. She is super friendly and enthusiastic and is always on the other end of the line if we have any queries. Thank you so much Dunica, we couldn't have asked for a better agent!

Katie · 22 June 2022

Agent replied · 21 June 2024

Dear Katie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Of all the real estate agencies out there Dexters is truly the best. Thank you Alfie and Jack! To anyone on the hunt for a flat I highly recommend them as they were absolute stars! Exceptionally professional, transparent, and responsive. They found our dream flat in no time and kept in contact after the move!

Dominique · 21 September 2021

Agent replied

Dear Dominique, thank you for your review, and mentioning your experience with Alfie and Jack in our Clapham High Stree office. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team.

5/5

Google

Fraser and Dunica were super helpful and made our move process very smooth. When issues arose they were very prompt in their response and solutions. Thanks very much both!

Louise · 22 February 2024

Agent replied · 21 June 2024

Dear Louise, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.

5/5

Google

We had a very positive experience dealing with Dexters. Dunica Sinclair was our agent and she was very easy and straightforward to deal with, and managed to sort us with a property we love within a matter of days!

Larry · 22 June 2023

Agent replied · 21 June 2024

Dear Larry, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The service that I received from Paula at Dexters have been amazing. She has always been prompt with her responses and quick to solve any issues I have raised. In the 4 years of service that I have received from her and her team, I can truly say that they are professional and diligent and care about their tenants! Thank you Paula!!

Zaara · 29 July 2019

Agent replied

Dear Zaara, I am writing to say thank you for your kind comments about the service you received from our Clapham High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters was extremely proactive in their search to find us our dream house to rent. Matt was in regular contact and we felt very looked after in what is quite a stressful situation! Thanks to the whole team

Ingrid · 22 June 2023

Agent replied · 21 June 2024

Dear Ingrid, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

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