Trusted Agent profile · London

Dexters London reviews

4.7

★★★★★ Excellent

791 reviews across 1 platform

55 Clapham High Street, London, SW4 7TG

Part of Dexters, see every office.

Dexters's office in London, at 55 Clapham High Street, is rated 4.7 out of 5 across 791 reviews on 1 platform, including 791 Google reviews rated 4.7.

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4.7 / 5

791

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My friends and I have just had our offer accepted on a house through Dexters- we just wanted to thank Tilly as she has been fantastic! Tilly was so helpful throughout the whole process- the house we originally enquired for was unavailable but she quickly sent over alternative options that matched our criteria and was super responsive, answering any questions I had and getting me in to view the property as quickly as possible! Cannot thank Tilly & the wider team enough and would definitely recommend using Dexters!

Issy · 22 July 2026

Agent replied · 22 August 2026

Dear Issy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I honestly couldn’t have asked for a better estate agent than James Nicholas. From the very first interaction through to completion, his level of professionalism, communication, and genuine care was exceptional. Buying a home can be a stressful process, but James made everything feel smooth, clear, and completely under control. He was always one step ahead, keeping me informed, answering every question promptly, and handling any challenges with confidence and efficiency. What really stood out was his dedication and attention to detail. I never felt like “just another client”, he truly cared about getting the best outcome for me, and it shows in every part of his work. I’m incredibly grateful for his support in helping me secure my new home, and I wouldn’t hesitate to recommend James to anyone looking for an estate agent who goes above and beyond. Thank you very much James 🙏🏻

Gonzalo · 30 March 2026

Agent replied · 13 April 2026

Dear Gonzalo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Used Dexter’s Clapham for sale of our flat. Special shout out to Tim Roulston and Matt Ward who were super professional and really worked that extra mile to get the property sold.. they’re genuine, understand the market and are proactive

Amit · 1 August 2026

Agent replied · 22 August 2026

Dear Amit, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Matilda English was great to deal with. Super friendly and always quick to respond, which made moving house a lot less stressful. She really listened to what me and my partner were looking for and ended up finding us somewhere even better than we expected. Would definitely recommend her if you’re looking for a property.

Charlotte · 30 March 2026

Agent replied · 13 April 2026

Dear Charlotte , We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

We have recently let a property through Dexter's and the process was very smooth from start to finish. Matilda was extremely helpful and was on hand to answer any questions we had throughout. Matilda was very responsive and organised which ensured a smooth process which we were very grateful for. We would really recommend Dexter's.

Eleanor · 13 March 2026

Agent replied · 13 April 2026

Dear Eleanor , Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

2/5

Google

I rarely leave negative reviews, but I feel it’s important to share my experience to help future tenants. If you happen to be assigned to this particular agent, I would strongly recommend keeping a close eye on everything and following up on every promise in writing. Before we signed the tenancy agreement, we were assured that several issues in the property would be repaired before we moved in. Unfortunately, when we arrived, none of those promised repairs had been completed. On top of that, the property hadn’t even been cleaned for our move-in. Communication was another major issue. Emails often went unanswered, responses were extremely slow, and on our move-in day, when we tried to contact the agent about the condition of the property, our calls weren’t answered and the agent had already left for the day without any update. What was most disappointing was that communication seemed to happen only when it was convenient or necessary for the agent. Once the contract had been signed, it genuinely felt as though there was little interest in making sure the promised work had actually been carried out or that the tenancy started smoothly. In the end, we had to contact the landlord directly to resolve almost everything ourselves, as the agent played virtually no role in helping us after the tenancy began. This was just our experience, but if this agent is handling your tenancy, I’d recommend documenting everything, confirming all promises in writing, and double-checking that any agreed work has actually been completed before moving in.

Celine · 1 August 2026

Agent replied · 22 August 2026

Dear Celine, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma

5/5

Google

Zen was amazing - my leasing process ran into quite a few hurdles but she made sure to be readily available and helped me overcome every obstacle. she even came in on her day off to make sure that I was taken care of. 100% recommend!

Theresa · 30 March 2026

Agent replied · 13 April 2026

Dear Theresa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Great team led by Matt. Whole team super engaged and proactive from the start. Pleasure to work with. Recently also worked with Jordan who did a great job!

Carlo · 1 August 2026

Agent replied · 21 June 2024

Dear Carlo, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to thank Kelly for help in finding me the ideal rental property. From our first meeting I've found Kelly to be very friendly, approachable and knowledgeable. For the three years I've known her, she's helped me in every case …

Leo · 13 March 2026

Agent replied · 13 April 2026

Dear Leo, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We have had a great experience renting our flat in Stockwell thanks to Matilda. She really took control of the whole process from start to finish and made everything feel smooth and stress free. Matilda went out of her way to drive us to the property so we could view it in person, coordinated directly with the landlord, and made sure they were available during our visit to answer questions. She was always on top of communication, keeping us updated at every stage, flagging key steps clearly, and responding quickly whenever we had queries. Renting can be a stressful process but Matilda has genuinely made it easy and straightforward for us. We felt well looked after throughout and wouldn’t hesitate to recommend her to anyone looking to rent through Dexters.

Jordan · 26 January 2026

5/5

Google

Dexters are super professional and I can't recommend them highly enough. The sales staff at the Clapham High Street branch worked so hard to sell my flat. Special thanks to Matt and Jack - always friendly, helpful and calm throughout!

Ellie · 30 March 2026

Agent replied · 13 April 2026

Dear Ellie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Working with Zendeca to find the perfect flat in London has been an absolute pleasure! She is knowledgeable, responsive, and genuinely committed to helping us find the right place and supporting us through the entire move-in process. Her attention to detail, deep understanding of the market, and clear communication at every step made everything smooth and stress-free. I honestly couldn’t recommend her highly enough!

Courtney · 3 August 2025

Agent replied · 2 September 2025

Dear Courtney, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Dear Mr Gibb(managing director of Dexters) This a copy of an e mail sent to him 2 days ago by myself I know I have praised all the people involved in the letting and maintenance of our property in Streatham previously but the latest reorganisation which involved splitting the team into separate divisions(no doubt due to the fact that they are busier due to your brilliant service), but this is just to inform you the standard of service has not slipped one iota The lady currently dealing with my property Sky Joseph(based at Clapham) High Street) has been outstanding in dealing with various niggles and finally managed to get to the root of a long recurring damp issue(none of which I hasten to add was due to any fault by Dexters) and which had been a source of minor irritation for everyone. I have already expressed my gratitude to her but just to let you your reorganisation as stated previously has worked brilliantly and to make sure she gets due recognition. Congratulations again to all for the fantastic service from Dexters regards Mr K Patel

Kanak · 10 April 2026

Agent replied · 21 June 2024

Dear Kanak, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home.Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

So far, my experience with Dexters and agent, Crystal has been amazing. Unlike other estate agents, Dexter's provides a very personal service and Crystal has been extremely attentive and patient with us as professionals who are very busy in the week! She always follows up with us and has guided us through the ins and outs of the signing process. I know it will only be a matter of time before she finds us our perfect home and we couldn't be more grateful. Thank you Crystal!

Anna · 12 November 2024

Agent replied · 10 December 2024

Dear Anna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I had a great experience with Robert Lynch at Dexters. He has been extremely helpful and after an initial quick response has remained proactive throughout the entire process. After a signed up with Dexters, within a very short time Robert had reached out with several options suited to my rather unique search criteria and offered his advice, finding me the perfect house very quickly. He supported me through the referencing process (which for me was rather confusing and daunting as a new tenant) and kept in regular contact throughout, all the way to picking up the keys. Even after moving in, he kept in touch and came round on the day I moved in to ensure that everything has been smooth. I had a small teething issue with Robert sorted the same day. Really impressed. I would definitely recommend Robert Lynch and Dexters.

David · 18 October 2024

Agent replied · 23 October 2024

Dear David, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Jordan was great helping us find and secure our new rental property! Very responsive and helpful along the way - never felt out the loop and the whole situation was managed well.

Marcus · 23 March 2026

Agent replied · 13 April 2026

Dear Marcus, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Great service, would highly recommend Tim if you're looking to buy a property. He was extremely helpful in finding the right property that met our requirements. He was also instrumental in resolving an issue that arose prior to completion when it looked like the sale was about to fall through.

Mark · 3 August 2025

Agent replied · 2 September 2025

Dear Mark, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had a great experience with Dexters. As an agency they were great and keen to find me the perfect place. Olivia was fantastic in understanding what it was I was looking for while simultaneously educating me about the current market. She was so willing to help and made me feel calm in a situation that can be stressful. Get in touch with her!

Megan · 26 November 2024

Agent replied · 10 December 2024

Dear Megan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I had the pleasure of working with Michael from Dexters in Clapham High Street, and I must say, his professionalism and dedication exceeded my expectations. From the initial property search to the final lease agreement, Michael demonstrated excellent communication and a profound knowledge of the local real estate market. His attention to detail and commitment to ensuring a smooth rental process made the experience seamless. I highly recommend Michael for anyone seeking a reliable and knowledgeable estate agent in the Clapham area.

James · 16 February 2024

Agent replied · 21 June 2024

Dear James, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Michael, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Our experience with Dexters Clapham High Street was an enjoyable one, something you don’t associate with London flat hunting. In particular, our experience with Luca Taylor was as perfect as you would hope. He initially showed us one property that we weren’t too keen on and from there, the very next property he showed us was both perfect in location but also as a first place to call home. I would highly recommend using Dexters Clapham High Street and Luca Taylor particularly for his knowledge and guidance.

Jason · 31 May 2025

5/5

Google

Jack at Dexters was brilliant when selling our flat. We had a prolonged and tricky process and he was helpful at every step of the way and persevered until we managed to complete. We're really grateful for his help and would really recommend him and the team!

Stephen · 1 August 2026

Agent replied · 22 August 2026

Dear Stephen, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

I had a very positive experience applying to rent a flat with Dexters. The lettings agent, Fraser Milne, was communicative and made the entire process easy. We inquired, viewed and placed an offer on the flat and had the offer accepted within a week. Fraser was always speedy to reply to any questions and handled the referencing, paperwork, etc seamlessly, making it as stress free as moving can be.

Olivia · 27 July 2024

Agent replied · 26 August 2024

Dear Olivia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Just moved into my new place... absolutely in love! The agent I was dealing with and who sourced me this absolute steal was Jack Beacom. An extremely friendly and helpful guy, prompt replies answering all of our queries efficiently and with detail. Always available to speak on the phone or email.10/10 service all round! Will be returning to Dexters for any future movements and will be recommending this (and him!) to all my friends living around the area. Satisfied doesn't cover it! Thank you Jack for helping me sort, for what I hope to be, my forever home!!

Josh · 24 December 2023

Agent replied · 21 June 2024

Dear Josh, Thank you for your kind comments regarding Jack and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My first time using Dexter, and I have to say that Michael Evans was absolutely helpful helping me during my journey with looking for a flat, he understood what a was looking for and yes in less than a week he found me the best flat to move in with my partners and make it our home. For future reference without doubt I will get back to Michael, Thank you so much for your patience and great costumer service. Anderson

MY · 25 October 2023

Agent replied · 21 June 2024

Dear MY LIFESTYLE, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 791 reviews across 1 platform: 791 on Google.

What is Dexters London's rating?

Dexters London is rated 4.7 out of 5 across all 791 reviews, and 4.7 out of 5 on Google from 791 reviews.

Where is Dexters's London office?

Dexters London, 55 Clapham High Street, London, SW4 7TG.

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