Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe are incredibly grateful to Michael Evans for helping us secure an amazing property. His kindness, reassurance, and exceptional care made the process much easier for us. Mike truly went above and beyond, he was super friendly and was really easy to contact/communicate with. I highly recommend Mike to anyone in search of a rental property, and will be passing on his name to anyone I know moving to the area.
Alex · 22 April 2024
Agent replied · 21 June 2024
Dear Alex, Thank you for your kind comments regarding the Clapham High Street team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters have been incredibly helpful with our flat hunt. We had been looking for weeks and then we started working with Jack (Jack Beacom) who was magnificent. Jack was super friendly and incredibly helpful, he made sure that all stages of the process went through as quickly as possible and without him I'm sure we would still be looking for a suitable flat. Dexters were able to arrange several viewings for flats that were suitable for us and were always very positive when working with us.
Tamsin · 25 September 2023
Agent replied · 21 June 2024
Dear Tamsin, Thank you for taking the time to leave a wonderful 5 star Google review. Jack will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy girlfriend and I had the pleasure of working with Mike (Michael Evans) in our search for a flat to rent. Our long and exhausting search had gone on for well over a month before I came into contact with Mike. From our first point of contact, he was incredibly helpful and knowledgeable. We were living in Scotland at the time however Mike was very accommodating of our circumstances and offered to visit the property and video call us for the tour. Very few other estate agents we had been in contact with had offered this. Mike was incredibly helpful and knowledgeable in guiding us through the offer process and I really felt he was trying his best to help us secure this fantastic property. He was in constant communication throughout the referencing process and was always very attentive and responsive to all our queries. Thanks to his expertise and guidance, the whole process went very smoothly and I can’t thank Mike enough for his efforts. 11/10
Calum · 25 September 2023
Agent replied · 21 June 2024
Dear Calum, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleTaherah is such a fantastic property manager, always super responsive and helpful!
Ruby · 13 March 2026
Agent replied · 13 April 2026
Dear Ruby, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleDexters were a little slow to start, but really got motoring and delivered a good result in the end. Timothy Roulston was super responsive and kept us updated on things - he did a great job.
RB12 · 3 August 2025
Agent replied · 2 September 2025
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleGreat experience. Jordan was my contact, he was friendly, was able to get viewings scheduled quickly, and understood what we were looking for. He also was very knowledgeable about how the rental market works and the changing regulations - extremely helpful for a newcomer to London like me.
Carter · 27 January 2026
★★★★★ 5/5
GoogleI’ve worked with Haranee and it’s always been a great experience. She’s easy to communicate with, clear about expectations, and respects our time. Everything runs smoothly and professionally, which makes jobs way easier on our end. Definitely someone I’m happy to work with and would recommend without hesitation.
Joe · 27 January 2026
★★★★★ 1/5
GoogleNot a professional service. My tenants had a leak last night and called the ‘out of hours’ emergency number. They couldn’t help.
The property manager at Dexters the next day ( Friday ) could not get an emergency plumber until Monday. How can a company the size of Dexters not be able to get an emergency call out ? What am I paying them for as the landlord !
I’m shocked that Dexters simply are not concerned that my tenants have a problem and they expect the landlord to deal with this issue directly !
I cannot recommend Dexters if you expect a quality customer service.
Avoid them at all costs
Ray · 29 August 2025
Agent replied · 2 September 2025
Dear Ray, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma
★★★★★ 5/5
GoogleWe recently rented a property with Dunica and the process was so quick.
To be honest, at the beginning our experience with Dexters was not the best, as we had the viewing with another agent that completely ignored us during the flat visit, just on his phone and telling us that it wasn’t going to be off the market by the next day, so that it was pointless for him to research the answers for the questions we asked. We completely gave up on the property, until Dunica called us again, and within the week we had already signed the contract on that same flat.
We are happy that Dunica was helping us out, we believe that the experience would have been so much different otherwise.
Paula · 22 June 2023
Agent replied · 21 June 2024
Dear Paula, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dunica, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with Dexters. We had first hand experience of how difficult it can be to find properties in London so we didn’t hold out much hope of finding the perfect place any time soon.
Jack had a number of viewings set up very quickly and with the help of Mike they were more than accommodating.
We had signed and moved in within a couple of weeks and we couldn’t be happier where we are.
The lads set us up in a great location with a great landlord, we have been living here 4 months now and we have had absolutely zero issues.
Jack and Mike were a pleasure to deal with and very professional throughout.
Highly recommend.
Gearoid · 22 June 2023
Agent replied · 21 June 2024
Dear Gearoid, Thank you for taking the time to leave a wonderful 5 star Google review. Jack will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of working with Crystal at Dexter's Clapham while assisting my clients in their search for a new home. She went above and beyond to understand my clients' needs and preferences, providing invaluable support as I navigated the process as a relocation agent.
Thank you Crystal for all your help!!
Easy · 28 October 2024
Agent replied · 11 November 2024
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleTim was a great help in showing me properties which ended up in securing me a flat. Dexters were great at chasing up for updates and making the process smooth.
Harkiran · 19 August 2025
Agent replied · 2 September 2025
Dear Harkiran, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleIt's such a pleasure to work with Woody! He's incredibly attentive and really understands what we're looking for in regards to our property search. Would highly recommend him to anyone entering the property market in London
Hana · 1 August 2026
Agent replied · 22 August 2026
Dear Hana, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleFantastic experience, Woody is brilliant. He listens well, makes great recommendations and is overall very enjoyable to be around.
Matthew · 1 August 2026
★★★★★ 4/5
GoogleI was in the Clapham high street branch.
The young lady Crystal Gordon that i spoke with was very welcoming and helpful
She was able to arrange viewings for that weekend which I did appreciate also referred me to another of their branch for assistance
Many thanks
Olabisi
Bukola · 3 December 2024
Agent replied · 10 December 2024
Dear Bukola, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
★★★★★ 5/5
GoogleWilliam Elphinstone was SUPER attentive and efficient with my queries, and organised a replacement bed frame for me. The whole process was done with ease, and I would highly recommend his expertise.
Lily-Emma · 12 April 2026
★★★★★ 5/5
GoogleJack was absolutely super in helping us find our ideal flat.
Jack goes above and beyond, sharing his knowledge of the area and taking the time to learn what we were after. We had the opportunity to view a number of properties, discuss our wants and he worked with us to nail down the right flat in the right location. Will be back to him if we choose to move again in the future!
Cian · 22 June 2023
Agent replied · 21 June 2024
Dear Cian, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleCopy of e mail sent him 2 days ago-he is the managing director
Dear Mr Gibb
I know I have praised all the people involved in the letting and maintenance of our property in Streatham previously but the latest reorganisation which involved splitting the team into separate divisions(no doubt due to the fact that they are busier due to your brilliant service), but this just to inform you the standard of service has not slipped one iota
The lady currently dealing with my property Sky Joseph(based at Clapham High Street property management division) as been outstanding in dealing with various niggles and finally managed to get to the root of a long recurring damp issue(none of which I hasten to add was due to any fault by Dexters) and which had been a source of minor irritation for everyone.
I have already expressed my gratitude to her but just to let you your reorganisation as stated previously has worked brilliantly and to make sure she gets due recognition.
Congratulations again to all for the fantastic service from Dexters
regards
Mr K Patel
KANAK · 10 April 2026
★★★★★ 5/5
GoogleJamie Nash has been a very responsive, responsible and helpful contact for us at Dexters. We have found him to be trustworthy and effective and he has helped us when we have had concerns. I would not hesitate to recommend Jamie.
Lauren · 26 January 2026
★★★★★ 5/5
GoogleGreat customer service, Michael Evans is my absolute hero! I stupidly got locked out of my flat this evening, and Michael was able to pick up my call out of hours, and was at the property within minutes to let me in. Thank you very much :)
John · 26 November 2024
Agent replied · 10 December 2024
Dear John, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleA big thank you to Olivia and Mike E for their help over the past few weeks. I had a great experience working with Dexters. They were a fantastic help in finding the right property and I would recommend them to anyone searching for a new home!
Isabel · 25 November 2024
Agent replied · 25 December 2024
Dear Isabel, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleMyself and some housemates had a fantastic experience dealing with Dexter's. Michael Evans was extremely helpful throughout the process in helping us find a rental property in an ideal location in Brixton. He was professional and helpful throughout, and kept in regular contact with us all on the status of our application, which ensured we were in the loop at all times. I would not hesitate to recommend Dexter's to friends and family.
Daniel · 22 June 2023
Agent replied · 21 June 2024
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMichael Evans has been incredible in helping us secure a rental in London, especially considering we're from overseas! He really went the extra mile to keep us in the loop on how our application was going and made sure we could move in on time. I'm so thankful for all his help and would highly recommend him to others!
Alanah · 22 April 2024
Agent replied · 21 June 2024
Dear Alanah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Michael, and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJordan has been helping me look for a place to rent and has been so so helpful.
Really listening to what we're looking for in a flat and keeping us updated on properties coming to the market. Highly recommend!
Laura · 27 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.