Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally appreciated friendly and quick service from 2 staff at Dexters Clapham High St.I was signed up to the Dexters London wide database which enabled me to view a property with another Dexters, elsewhere in London, that evening.Out of 16 people who had to move from my building at short notice, I got the best deal.Thank you Dexters Clapham High St!
Teresa · 12 September 2024
Agent replied · 11 November 2024
Dear T W, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJust want to shout a massive thanks to Paula and Alex. Paula has been my previous property manager for the past 2y whom has been always super professional, promptly and kind taking my enquiries to the landlord. Alex has been a legend helping me secure a new place and ensuring a smooth move. Thanks to you both.
Pedro · 4 October 2019
Agent replied
Dear Pedro, We are really pleased to read your positive review regarding the service from our Clapham High Street Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service, great to get photos from walk throughs especially when overseas
Jared · 13 March 2026
Agent replied · 13 April 2026
Dear Jared, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMichael Downey was super helpful throughout the rental process. He was always upbeat, understanding and willing to go the extra mile!
Luke · 22 April 2024
Agent replied · 21 June 2024
Dear Luke, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleLeanne is a shining star - warm, friendly, capable, she goes out of her way to make sure that your needs are met. While other employees at the company generally leave me confused with their disorganization and general apathy, Leanne takes the time to review and explain everything. Would definitely recommend her to anyone using Dexter's services!
Holly · 29 July 2019
Agent replied
Dear Holly, We are delighted to read that our Clapham High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexters Property Management team always go up and above on a daily basis. When it comes to finding the best tenants or managing your home, these guys are the only ones I would trust to do the job to a 5 star level. Thank you to James and Adam for all your hard work over the years.
Mark · 29 July 2019
Agent replied
Dear Mark, We are delighted to read that our Clapham High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJack Beacom was super helpful, kind and easy to work with. He sorted myself and my flat mate with our desired flat and desired rate and it’s perfect, thanks Jack!
Louis · 25 September 2023
Agent replied · 21 June 2024
Dear Louis, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleUPDATE FOR JULY 2020 - Dunica Sinclair has been fantastic at recently re-letting my flat. Thanks again!
I rent out my flat through Dexters Clapham High St, and they have been great. Friendly, reliable and with no void periods. Thanks guys! Adam and Levi and Tatiana have all been fantastic.
Rob · 22 June 2021
Agent replied · 21 June 2024
Dear Rob, Thank you very much for your great review regarding our Clapham High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleJodie was amazing at showing me a number of properties in the area, tailored to my needs and limited budget. She was also on hand for any questions as they arose. Thanks Jodie
Jono · 22 June 2023
Agent replied · 21 June 2024
Dear Jono, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe team are great and have been so helpful throughout our time renting through them. Special shout out to Jack for helping us with the checkout process. He couldn’t have been more helpful
Zoe · 22 June 2023
Agent replied · 21 June 2024
Dear Zoe, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDealt with Dunica Sinclair who was really helpful throughout the process. Very professional, helpful and prompt to reply to any queries - Would be happy to recommend her and Dexters in the future.
Mike · 22 June 2023
Agent replied · 21 June 2024
Dear Mike, Thank you for your kind comments regarding Dunica and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleReally appreciated friendly and quick service from 2 staff at Dexters Clapham High St.I was signed up to the Dexters London wide database which enabled me to view a property with another Dexters, elsewhere in London, that evening.Out of 16 people who had to move from my building at short notice, I got the best deal.Thank you Dexters Clapham High St!
T · 19 August 2024
Agent replied · 26 August 2024
Dear T W, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDunica has been so amazing and helpful throughout our letting process. If we encountered any problems she’d respond to an email/phone call immediately, making everything completely stress-free. Highly recommend Dexters!
Natalia · 26 August 2023
Agent replied · 21 June 2024
Dear Natalia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery good experience with Dexters so far. Danica has been extremely helpful both with finding our flat and assisting us with the paperwork. Very easy to get hold off and is in regular contact, Danica has made what we originally thought would be a complex situation relatively simple.PositiveResponsiveness, Professionalism
Jack · 22 June 2021
Agent replied · 21 June 2024
Dear Jack. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 3/5
GoogleMy friends and I moved into a rented property in brixton at the start of October. Since moving in we have had a broken hob for over 6 weeks - including over the Christmas period.
After countless emails and calls - with very limited responses the only actioned communication we had was after we withdrew rent for the month (we felt this was our last resort to get this ongoing issue resolved.
We have a tenancy for 24 months - I will certainly review this post after and hope that I can change my feedback.
Ellis · 22 June 2023
Agent replied · 21 June 2024
Dear Ellis, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleThis office is full of a bunch of liars ! Do not rent a property from these guys , they set you up from the get go , providing you with a property that is uninhabitable with many issues , I’m still waiting for my deposit back !!! This office definitely needs to be looked into - They are not personable or by any means professional , they definitely need training in customer service skills ! I do not understand how any landlord can trust them with their property , do not go with this agency Avoid !!
Kyana · 22 June 2023
Agent replied · 21 June 2024
Dear K, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy Partner and I are relocating from Oxford into South West London and have been undergoing the vigorous hunt for a property in the south west area. Ed has been assisting us with our search and has ensured that the whole process of finding the right property was smooth and easy. His professionalism and constant communication has allowed us to find the perfect property and begin our new adventure in London. We are so pleased with how our requirements and search was met and how accommodating Ed has been to us. Very grateful for his hard work and support.
Hollie · 22 June 2023
Agent replied · 21 June 2024
Dear Hollie, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Clapham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with a spiffy young lad Michael Evans. Having moved properties in London a few times I have had the misfortune of dealing with some disingenuous estate agents, Michael has restored this faith.
Pros
- proactive in the search for a home
- hands on throughout the contracts
- communication skills are outstanding
- excellent knowledge of the local area (he knew where Margot’s home was!)
- showcased properties very professionally, knew them so well I almost thought he lived there himself
- looked great in a suit
Cons
- he couldn’t live with us
Oliver · 22 June 2023
Agent replied · 21 June 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOf all the letting agents I had utilised during my property search Dexters were by far the most helpful. They had a ready supply of high quality properties that fit our parameters. Our agent, Dunica Sinclair, was extremely communicative and always kept us in the loop. We were send new properties as soon as they were coming into the market and she understood our brief well. She was also very flexible to meet our time restrictions when it came to viewing properties. A flat we had secured through Dexters fell through due to no fault of their own but Dunica and Dexters were very quick to remedy the situation and found us alternative options immediately. Overall the experience with Dexters made what can be a very stressful process as smooth as it could be.
Kyle · 22 June 2023
Agent replied · 21 June 2024
Dear Kyle, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDunica is really friendly and was super helpful in organising viewings all the way to securing our new house. Highly recommend!
Rani · 22 February 2024
Agent replied · 21 June 2024
Dear Rani, Thank you for taking the time to leave us a 5 star review for Dunica. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexters are absolutely quality, all of them are very helpful and always on the ball! Especially Mike, he has helped us with numerous things including finding our Smart meter, Top man.
Archie · 22 June 2023
Agent replied · 21 June 2024
Dear Archie, We really appreciate you taking the time to leave such lovely comments about Mike. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Clapham High Street team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleLeo Monteiro has taken over as property manager and has dealt with some difficult issues for us. In particular, we had some real problems getting a reasonable service from Dexters sub-contractor and Leo helped us deal with this.
Leo is great at tackling issues against the backdrop of what must be a demanding caseload.
Leschar · 29 July 2019
Agent replied
Dear Leschar, We are really pleased to read your positive review regarding the service from our Clapham High Street Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJack Beacom was a great consultant who was really helpful in our search for a property. He was super responsive and reactive to our search and was always on hand to help out when he could. Cheers Jack. All the best.
Jamie · 22 June 2022
Agent replied · 21 June 2024
Dear Jamie, It’s great to hear that you have had a brilliant experience with our Clapham High Street office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSebastian was very support and cooperation during our home search.
His assistance was invaluable, and I truly appreciate the time and effort you dedicated to helping me
Rena · 25 September 2023
Agent replied · 21 June 2024
Dear Rena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
