Trusted Agent profile · London
★★★★★
767 reviews across 1 platform
176 Putney High Street, Putney, London, SW15 1RS
Part of Dexters, see every office.
Dexters's office in London, at 176 Putney High Street, is rated 4.8 out of 5 across 767 reviews on 1 platform, including 767 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEmma Kilpin has been brilliant in helping find my new home and get the sale over the line. Very attentive and responsive, great service from Emma. Thank you
Dear Daragh, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleAmazing service and very expedient responses. Massive thank you to Amalia for going from viewing to offer so quickly : ) Thank you for finding me my dream home!
Dear Guță , Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI've been very impressed with Dexters Putney throughout the process of selling our flat. From the initial valuation where we were confidently reassured, to exchange where Verity and especially Fergus confidently managed what could have been a difficult situation through to a great conclusion. I would heartily recommend Dexters Putney to anyone looking to buy or sell in the area.
Dear Henry, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGreat service, very fast and smooth move in. Would highly recommend using dexters. I have used Dexters for all previous rentals, they always seem to have the best properties and friendly staff. Their motto 'nothing is too much trouble' really shows. Property management have also shown to be very efficient and helpful, specifically Paula Baptista. Paula made sure the flat was in perfect condition for our move in and provides an excellent and professional customer service.
Dear Max, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleJohnathan steadied my hand through a stressful time - very calm
Dear Camilla, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleHoney was a great estate agent. Well informed, attentive, no pressure. Really helped throughout the process.
1/5
GoogleI only review this agency now as my experience with them is far in the past, and I finally got out of renting. Bad service from when the tenancy started until the end, zero empathy towards basic needs like a one-month extension in order to land a flat I was about to buy (and that I then lost since I had nowhere to live till ready) and lots of stress due to extremely poor mediation between my landlords and myself as only God knows how I was described to them. We moved in a flat with a few essential things clearly not working / broken, and we could tell how the "long distance relationship" with our landlords deteriorated as and when we would ask the agency to mediate for these basic but essential repair jobs to be done. Unfortunately, I can't sum up the stress, the fear and the tears their attitude caused to myself and my wife during those dreadful 18 months of tenancy. I'll only leave you with this one anecdote - on the snowy day of late Jan that we moved in to this flat, we found the bed and bedframe we had asked millions of times to be removed as we had our own (upon viewing the flat there was no bed!!). Needless to say that all the countless emails and conversations with the relevant agent about this had been clearly ignored hence we had to deal with that extra bed (in a one bedroom flat) ourselves. I'll let you imagine at whose expenses. I could share many other episodes involving shameless attitude from their side and unnecessary frustration and powerlessness from ours, but I'll leave it here. Hoping I made justice to ourselves and plenty of other tenants who must have been through the same. UPDATE: although they said this would be escalated, I can confirm that 2 months later nothing really happened. It is true that letting agents get still get away with anything these days still.
Dear Andrea, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma, Customer Relations
5/5
GoogleSeyi supported us while we were looking for a rental property. He was quick to communicate and I appreciated his balanced responses to our questions.
Dear Claire, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
GoogleAs a seller I liaised with Putney Sales team - in particular Fergus Jones. Excellent services. Managed the buyers very well, kept me accurately informed, and managed the sales process very well. And for me the price I wanted. Many thanks!
Dear Ali, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThank you very much Craig for the great and quick service. Last night I came home late. The flat was freezing. The water was cold. The boiler was not working. At midnight, I sent an e-mail to the property manager. Early in the morning they called me and told that some one would come and fix it. At about 10:00 two gentlemen arrived, and they fixed the boiler. Thank you so much Craig!
Dear A Wadood, Thank you very much for your great review regarding our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAfter 10 years of renting, we had an opportunity to buy the property we have been living in already. While it might have not been the easiest sell/buy, the team at Dexters definitely made a difference, especially Bella Davies and Fergus Jones! Thank you for your assistance!
Dear Gergo, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAmalia Tanasa was super helpful in helping us find our new home to rent in Putney. Amalia was always available to discuss any questions we had and provided detailed updates and feedback making the moving process easy and efficient.
Dear Nick, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better. Amalia and the team in our Putney office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe've had a really positive experience working with Chloe at Dexters in Putney while looking for a flat to rent. Knowing how busy the rental market is at the moment, we were expecting a real challenge, but Chloe made our rental process seamless thanks to lots of clear communication and expectations. Really pleased to have worked with her!
Dear Sam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GooglePaul Martin has been our manager for the last 12 months and has been a real pleasure to deal with. He is very professional and also a very nice guy to be in contact with if there is a problem of any kind. He will always go the extra mile and reflects very positively on Dexters. I would add that Dexters overall remains top of our list amongst estate agents. Great firm.
Dear Robert, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI have been dealing with Tommy and I have to say how professional and responsive he is. Highly recommended him to anybody that asked me for an agent. He is very knowledgeable and focused person. Really happy with all the smooth process to rent my studio. Tommy is a great individual and lovely person.PositiveResponsiveness, Quality, Professionalism, Value
Dear Rafael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleDear Dexter Putney I want to thank Alexandra for her help and collaboration in everything we need. Many thanks Alexandra Carolina Cruz
Dear Carolina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
3/5
GooglePaul Martin is one of the best agent I have ever heard. Well done Paul. Quick and helpful. Communication of this agency could be better for instance responding to the email or give more accurate information even on phone or face to face. So I give 3 stars because you have a few brilliant agents but the way of giving information could improve. We were tenants of this agency 1.5 year.
Dear Gabor, thank you for taking the time to submit your review. We appreciate all feedback and we wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAmalia is really proficient and relentless when it comes to work. Her work ethics are really strong and she is so attentive. I'm really thankful to her for getting our let done in such short notice.
Dear Gurmehar, We really appreciate you taking the time to leave such lovely comments about Amalia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleAmalia has been extremely helpful during the whole moving process. She has been quick to respond to emails and phone calls. We have felt that we can contact her with ease.
Dear Maisie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
1/5
GoogleThe letting agents are extremely rude, I had a very bad experience with one of them. They ignored emails after we signed the contract and at the end of the contract they shamed me in front of other potential tenants. I’m not sure if it’s because of my skin colour or because I’m not a native English speaker. I’m sure there must be other decent agents working at this branch, but I wouldn’t recommend to anyone, especially if you are an Asian like me.
Dear Jill, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma, Customer Relations Team
5/5
GoogleI used Dexters to sell my house twice. On each occasion Ben and Fergus were very helpful and Fergus being the main contact really went the extra mile. Cheerful, courteous and professional . I would certainly use again
Dear Penny, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad that Ben and Fergus have met that. Kind regards, Asma Chughtai, Customer Relations Team
3/5
GoogleTo be completely honest I was planning to leave a 1* for Dexters, due to the issues and hard time at the end of the tenancy. Certain communication issues with Lettings made the closing process and the overall experience unpleasant and stressful. This changed slightly thanks to Mr Paul Martin and his helpful, friendly attitude. Well done for turning the momentum around, keep up the good work. Suzanne P Lesko
Dear Suzanne, Having read your review, we would like thank you for your feedback about Paul and our Putney Office. Your comments are very helpful to us and we will continue to review and improve our service levels against the feedback we receive from our customers. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
4/5
GoogleVery reliable estate agent. In particular Imani was kind and professional in showing me the properties I was looking for. Thanks for your positive energy and your advice.
Dear Francesca, Thank you for leaving a Google review for our Putney office. Kind regards, Asma, Customer Relations Team
5/5
GoogleLauren Shepherd has been so professional and courteous throughout the whole process of selling my house. I have worked with a few Agencies and Dexters for me are highly recommended.
Dear John, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
