Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFergus Jones took me to see a few properties last week. He was professional, friendly, detailed in descriptions of the properties; hence no time wasting by showing me anything I wasn't interested in. He really listened to what I was looking for and it was a great and efficient experience. Thank you Fergus.PositiveResponsiveness, Quality, Professionalism
Rhona · 25 August 2021
Agent replied
Dear Rhona, Thank you for taking the time in providing such lovely comments about Fergus in our Putney office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmalia, was brilliant, very professional, reliable, and supportive. Her knowledge and dedication really stood out. I would highly recommend her services.
Izabela · 12 February 2026
Agent replied · 12 October 2026
Dear Izabela, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleFergus Jones was a huge help to us as we start out on our search for a first home. He helped clue us up on many areas where we were lacking in knowledge and showed us a wide variety of properties to help assess what we would like. Will certainly be coming back as the search continues.
James · 11 March 2021
Agent replied
Dear James, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmalia has been really helpful and communicative during our rental process with Dexters. She has kept us informed and updated, and has a really positive nature. Dexters has been efficient in its processes throughout!
Ruby · 29 October 2023
Agent replied · 24 August 2024
Dear Ruby, We really appreciate you taking the time to leave such lovely comments about Amalia. They will be so pleased to read your 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience today with Seyi and the Putney office - super personable, friendly and accommodating. Highly recommend him for viewings!
Josh · 13 February 2026
Agent replied · 13 April 2026
Dear Josh, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleDorian was most helpful with our move, he went above and beyond. Amazing customer service!
Abbie · 15 October 2024
Agent replied · 22 October 2024
Dear Abbie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleThanks to Sena and Ben they were amazing and very helpful! We had very professional and knowledgeable service. 100 % recommended!
ELIF · 25 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GooglePaul Martin has been a great help and I can't praise the high quality of his service highly enough! From the outset he's been super friendly, professional and eager to help in any way he can. He's kept in constant contact, keeping us updated on what he's doing to help make our flat feel more like a home. Thanks Paul!
Mark · 29 July 2019
Agent replied
Dear Mark, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleRicardo was always efficient, polite and available throughout our letting experience. Can highly recommend.
Karim · 8 October 2024
Agent replied · 22 October 2024
Dear Karim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleDexters have been incredibly helpful throughout the whole process and their agent Hope has been great with helping us with any questions and concerns.
Jesse · 27 March 2024
Agent replied · 24 August 2024
Dear Jesse, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAfter a horrible time trying to find an apartment to rent during the London rental crisis, I was relieved to meet Amalia who from the moment I first called to view a flat treated me with respect and kindness. She worked around the clock to ensure my questions were answered, and when it came time to make an offer, she was helpful but tactful and ensured that everyone had the best chance possible. Now thanks to her expert communication I'm moving into my dream flat!
Amalia and Dexter's restored my faith in estate agents during a time I didn't think it was really possible. Thank you!
GEM · 29 September 2023
Agent replied · 24 August 2024
Dear Gem, Our aim is to deliver a 5* service to our customers and clients and we are absolutely delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are always available to offer assistance if needs be. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDorian Terry is extremely helpful, and gave me lots of rental options.
Lauren · 15 October 2024
Agent replied · 22 October 2024
Dear Lauren, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleHoney has made us feel safe and well informed throughout the process of buying a property. She is incredibly kind and professional and has a warm positive attitude that has made a real difference during what can be a stressful process. Highly recommend!
Bryan · 30 May 2025
Agent replied · 3 June 2025
Dear Bryan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI have an amazing experience with Seyi very kind, professional and helpful.
Vip · 23 March 2026
Agent replied · 13 April 2026
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleSeyi helped me with multiple properties. He is very helpful and polite.
Hemant · 23 March 2026
Agent replied · 13 April 2026
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleMy experience with Chloe Capel from Dexters in Putney has been excellent & I would recommend Chloe & her branch to anybody who’s moving house. From the very beginning she has been very professional & thorough & has always been available to me when I needed help. Thank you for all your help Chloe.
Robert · 2 December 2020
Agent replied
Dear Robert, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Putney office. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIt was a pleasure to deal with Fergus. He is very professional and skilled in his area of expertise.His advice helped us secure the property we made an offer on. We are now progressing with the purchase and so far have not had any hiccups! Thanks Fergus for your very professional service!
EL · 27 April 2021
Agent replied
Dear EL, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleAvoid any property managed by them. We’ve had some mixed acceptable experience finding our current flat as tenants. However, after moving in, the proper management has been nothing but terrible. We had 5-6 requests about the flat as moved in. They immediately responded to the one about rent payment, then took three weeks to fix part of the broken lights at home. Dead silence about the rest. Property management is very unresponsive and don’t get anything done at all unless is about your rent.
Onur · 25 August 2023
Agent replied · 24 August 2024
Dear Onur, thank you for sharing your feedback. We set high service standards and are sorry to hear things did go planned. We will be in contact as we’d like to make things right. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 2/5
GoogleQuite jealous of all the people with five-star reviews, unfortunately I have not had a similar experience. The whole process generally felt unprofessional and wasn’t as smooth as I’d hoped for as a first time buyer. During the whole ordeal, I was pressured regularly into making decisions only to be delayed further with the survey and completion date. After purchasing the property I also found out that my flat was fitted with an illegal electric meter. After contacting Dexters numerous times for help in relaying a message to the sellers for more information, I have had no contact back from anyone. However they were kind enough to hold my keys for me for a few days after completion, which helped.
Chris · 25 August 2023
Agent replied · 24 August 2024
Dear Chris, I am concerned to read your 2 star review and have been unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDorian went above and beyond. Service was amazing. Thank you Dorian!
Christopher · 15 October 2024
Agent replied · 22 October 2024
Dear Christopher, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleWe deal with Paul Martin from the Property Management team on a relatively regular basis. Paul is quick to respond to any of our queries, is polite, helpful and always tries to get us a resolution on anything we're worried about as efficiently as he can.
Paul is an asset to your team! Keep up the good work!
Sarah · 11 January 2019
Agent replied
Dear Sarah, We appreciate you taking the time to submit your review regarding the service you received from our Putney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWhilst looking for a property I have dealt with many estate agents, and Fergus Jones has been by far the best. He has been patient, friendly, and welcoming at every property as well as replying to my emails quickly and professionally. Also, his property suggestions have met the criteria I wanted.
Andrew · 25 April 2021
Agent replied
Dear Andrew, Thank you for your review, and mentioning your experience with Fergus in our Putney office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThanks Fergus Jones for all your help in our recent property purchase!
Fergus was very responsive to our queries and gave us good advice which helped us make decisions throughout the buying process, from offer to completion. This was really helpful as first time buyers.PositiveResponsiveness, Quality, Professionalism
A · 10 January 2022
Agent replied · 9 January 2025
Dear Luke, we are really glad to read that you have received 5* service from our Putney office. Thank you for taking the time to leave a review. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleArchie made the whole experience of renting a property go as smoothly as possible! He was incredibly helpful and was always available to answer any of our questions.
10/10 would recommend.
Cátia · 25 August 2023
Agent replied · 24 August 2024
Dear Catia, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
