Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHave asked them more than once if they could start the lease renewal and the negotiations. The landlord is aware and fine with it but Dexter still refuses to start it. They are causing unnecessary stress on what is already a stressful time.UPDATE : customer service has not contacted me,they lying. The service just gotten more and more worst now. They are very unprofessional. Wish I could give them minus stars
Kevin · 26 February 2024
Agent replied · 24 August 2024
Dear Kevin, I am sorry to read your 1* review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma, Customer Relations
★★★★★ 4/5
GoogleHarry and others at Dexters, Putney were very helpful in my search. Very professional, kind and thoughtful as to what I was looking for, sending through only those properties to view that were genuine to my requests, honed over time. It made looking to buy a far more enjoyable process than I initially imagined. Highly recommended.
Adam · 29 July 2019
Agent replied
Dear Adam, We appreciate you taking the time to submit your review regarding the service you received from our Putney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI wanted to share my positive experience with Dexters and Fergus in particular. I think Fergus is an asset to any company (I’d actually had a not so good experience a couple of years ago with the same agency and Fergus has changed my mind). He is a top bloke.
Sadia · 26 April 2021
Agent replied
Dear Sadia. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleChloe has been very friendly and helpful. She answered very quickly to my request and offer me more viewings for flats which could match. She took this initiative. She has understood my criteria and thanks to her, I have found the court where I live now.
Thank you so much Chloe !
Esra · 3 November 2020
Agent replied
Dear Esra, Thank you for taking the time to leave such great feedback regarding your experience with Chloe in our Putney office. I will pass on your comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFergus and the team at Dexters Putney were great in helping us sell our flat. They were always on hand to answer any questions and ensured the process ran smoothly.
Bethan · 25 August 2023
Agent replied · 24 August 2024
Dear Bethan & Nicolas, Thank you for taking the time to leave a lovely review regarding Fergus. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI cannot praise Fergus, Verity, Nathan and Ben highly enough with the sale of my house in Roehampton. They were always available, courteous and helpful. My first buyer pulled out but another was soon found. Have found Dexters to be very professional in my dealings with them, both with this sale, and previously with lettings. Let’s face it, no one likes paying estate agent fees, however they definitely earned their money with my sale …. Many thanks !!!
Conrad · 25 August 2023
Agent replied · 24 August 2024
Dear Conrad, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSara was my contact at Dexter's and I think she did a great job. She quickly understood what kind of flat I was looking for, and got in touch with me each time a new flat came to the market, that she thought I may like. I can recommend her to anyone buying through Dexter's.
Kristofer · 29 July 2019
Agent replied
Dear Kristofer, Thank you very much for your great review regarding Sara from our Putney Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleDexters, especially Amy, were great in ensuring that my house purchase went smoothly. Special thanks for dealing with my frustrations when there was a small delay. They even gave me a lift to the new place when the purchase had completed. Moving out of my rented accommodation was more stressful than moving in :-)
Paul · 6 November 2019
Agent replied
Dear Paul, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe would like to give a big thank you to Dexters in Putney, especially to Fergus who helped us during the process of buying a property. He was very kind and speedy to respond to our doubts and queries, acting as a perfect bridge between the sellers and buyers.
Although buying a property is always a difficult challenge, Fergus and his colleagues made it easier and helped us to get a successful result. 5 stars from us!!!
Ricardo · 25 August 2023
Agent replied · 24 August 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I recently moved house with Dexters. The Putney office were very good and made the move as smooth a process as possible for us. Sharon Ballard was particularly helpful once we had moved in, promptly responding to emails and swiftly sorting out a couple of repairs that were needed. Many thanks.
Alexandra · 4 October 2019
Agent replied
Dear Alexandra, I am writing to say thank you for your kind comments about the service you received from our Putney Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIn our recent property search, we have found Dexters Putney to be excellent. Fergus in particular has worked hard to accommodate last minute requests for viewings, and to provide all information requested in a timely manner. Importantly he comes across as honest, enthusiastic and authentic, without exerting undue pressure. For this reason we are happy to continue viewing properties listed with Dexters, where sometimes just the manner of some agents is enough to turn us away.
Sue · 25 August 2023
Agent replied · 24 August 2024
Dear Sue, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJust rented a flat through Dexters, and it is managed by them as well. The process was smooth and brilliant throughout.
The property management team for Putney led by Julian, has also been active and responsive since we moved in. All in all about as good as we could've hoped for!
Thank you so much!
Andrew · 15 October 2024
Agent replied · 22 October 2024
Dear Andrew, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleThank you Fergus Jones for all your help over the past few months! Being first time buyers, it was needed and really appreciated.
Fergus was really friendly and helpful, always quick to respond to our questions and offered great advice from our first viewing right through until after completion. Thank you!
Thank you to the rest of the Putney office as well, for always being so nice on the phone and when we picked up the keys too.
Priya · 17 August 2021
★★★★★ 5/5
GoogleI had the pleasure of Archie James helping through the process of finding a new flat. Based in on the Putney high street. A charming young man who made my husbands and I’d process a slice of cake. Thank you Dexters and thank you Archie!
Joe · 7 October 2021
Agent replied
Dear Joe, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 1/5
GoogleTERRIBLE. I had a viewing confirmed by email. I turned up 20 minutes early and phoned the Putney branch to say I'd arrived, to be told there was no viewing because the tenant hadn't given access. Dexters hadn't bothered to tell me. I had structured my whole day round this appointment. They didn't apologise either. I sent an email of complaint to the MD and he hasn't bothered to reply. DO NOT USE THIS FIRM
Peter · 25 August 2023
Agent replied · 24 August 2024
Dear Peter, I am disappointed to read your 1 star Google review. I am sorry your experience with us was not as we would have expected, and I have passed your comments to our Director to be reviewed with the team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThanks Fergus Jones for all your help in our recent property purchase!
Fergus was very responsive to our queries and gave us good advice which helped us make decisions throughout the buying process, from offer to completion. This was really helpful as first time buyers.
Luke · 12 August 2021
Agent replied
Dear Luke, we are really glad to read that you have received 5* service from our Putney office. Thank you for taking the time to leave a review. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSeyi from the Putney office has been absolutely amazing in helping us with our property search. Thank you seyi
Raiza · 30 November 2025
Agent replied · 30 December 2025
Dear Raiza, Thank you for taking the time to leave a wonderful 5 star Google review. Seyi will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleWe are very pleased with the professional and pleasant service at the highest level by Paula Baptista. Paula Baptista is a reliable, conscientious and friendly person. She helped us in all matters. We have no objections. We are very happy with the cooperation.
Thank you very much for your commitment and help.
Patrycja · 29 July 2019
Agent replied
Dear Patrycja, We appreciate you taking the time to submit your review regarding the service you received from our Putney Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThank you to Leila and Mo for their help in securing our house and meeting our stringent and myriad requirements.
A big thank you to Paula Baptista, our property manager, who has been incredibly helpful and responsive to issues as they arise. She has the all-important, customer-oriented demeanor necessary for this job.
TB · 29 July 2019
Agent replied
Dear TB K, Thank you for your review regarding your experience with our Putney Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWe could not rate Paula and her team highly enough. They made sure all the works were done well and presented the house amazingly for our tenants. Whenever a problem has arisen they have kept us informed and done everything to resolve it as quickly as possible. A very happy customer. James
James · 29 July 2019
Agent replied
Dear James, We are delighted to read that Paula and the team from our Putney Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleHarry was fantastic in guiding me on the purchase of my first home. He was highly reliable, quick to respond and always on hand for any questions that I had for him. He offered so much valuable and thoughtful advise. Thank you to all the team from Dexters Putney, you were amazing.
Annie · 29 July 2019
Agent replied
Dear Annie, We are really pleased to read your positive review regarding the service from our Putney Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAmalia Tanasa was our agent and she was great! everything went smoothly, thank you!
Alex · 26 May 2024
Agent replied · 24 August 2024
Dear Alex, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFergus was attentive, communicative and patient through a complex first-time sale/purchase negotiation. Would recommend him and the broader Dexters team.
Toby · 27 January 2024
Agent replied · 24 August 2024
Dear Toby, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you for such a lovely viewing this week, Archie was professional, friendly and very helpful. He went out of his way to answer all our questions and was the best viewing experience I’ve ever had! Definitely recommend this company and especially Archie!
Lily · 7 October 2021
Agent replied
Dear Lily, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Asma Chughtai Customer Relations Team
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