Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

583 reviews across 2 platforms

221 Greenwich High Road, Greenwich, London, SE10 8NB

Part of Conran Estates, see every office.

Conran Estates's office in London, at 221 Greenwich High Road, is rated 4.8 out of 5 across 583 reviews on two platforms, including 569 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

569

Reviews on Google

This office

Facebook logo

4.3 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I sold with Conrans and I thought Tamer, Nancie and the team were great. Very on the ball (even when I wasn’t), down-to-earth, honest and supportive. I had a deadline I needed to sell by at a time when the market was very quiet (post Liz Truss mini budget). Conran’s started marketing my flat within a couple of days of being instructed and produced a string of offers between 90-95% of the asking price within the required timescale. Amazing.

Stephen · 30 April 2023

Agent replied · 29 July 2023

Thanks for your review, Stephen. The market has definitely given us some challenges of late, but our Teams are good at rising to these! I'm delighted the guys at Greenwich met your deadline and secured you a great price. Regards Kelly

5/5

Google

We have had a really positive experience with Ben and Zach. Ben properly listened to what we were searching for in terms of a home to rent and gave us great options while Zac was lovely and took us around the rental flat we were looking at and was very informative.

Poonam · 25 November 2024

Agent replied · 9 December 2024

Dear Poonam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I have nothing but positive feedback for the team at Conran Greenwich, especially Tamer and Doug. Both were very approachable, very responsive, very helpful and went well above and beyond what I would have expected. Their aftercare has been superb as well. Cannot rate the service they provided highly enough.

Christian · 2 December 2024

Agent replied · 9 December 2024

Dear Christian, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Calum was a joy to work with on the sale of my leasehold flat. Unfailingly cheerful, positive, responsive and helpful even though inside he must have been as fed up as I was over how slow and tortuous the conveyancing process was (5 …

Clarke · 13 January 2026

5/5

Google

I recently sold my house with Conran Greenwich and the team are simply wonderful to deal with. I started my journey dealing with Ellie who was extremely professional and booked me in for a valuation with Tamer, who talked me through the process and the rest is history!

Shannon · 3 December 2024

Agent replied · 9 December 2024

Dear Shannon, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

After 2 purchases falling through during the pandemic, this year we found a property with Conran. Third-time lucky one! I feel very grateful and lucky to have Jessica as the agent on my purchase from day one (my first viewing). The whole process has been smooth, stress free (because of her support) and extremely professional - besides she has been fantastic for our negotiations. Always staying on top of things with timely updates and making herself available. Another thing that impressed me a lot about Jessica is that she is very professional and acting as an excellent liaison between the seller and the buyer, which was tremendously helpful in my purchase. She made herself available to schedule appointments with my Builder to enable works to start after completion. I would highly recommend Jessica and Conran for property purchase.

Clara · 14 December 2022

Agent replied

Dear Clara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Conran served us while buying our new home in Greenwich. The overall experience was excellent. Doug was very helpful in all the process. The rest of the team was also very supportive and did an excellent job. We would strongly recommend Conran if you need an estate agent to sell or rent a property.

Esther · 25 July 2024

Agent replied · 24 August 2024

Dear Ester, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

They don’t deserve to have five stars… if only I could have given more! Nancy and the team from Conran has been so professional and helpful for our purchase throughout the process from first viewing. We have had seen a number of properties with Conran (and indeed other agents)before deciding on our final purchase. But Conran really stands out for me. From simple things like the wordings in the brochure and the online listing on rightmove, you can tell Conran is very professional with their unique human touch. I know the time scale we have was very tight and without Nancy’s help it wouldn’t have been achievable. I can’t thank Nancy enough for her help. She is very knowledgeable, friendly and such a hardworking professional. She has made the whole process a lot less stressful for us.

Ho · 15 September 2022

Agent replied

Hi Ho and thank you for your kind words. It's lovely to hear that the little things we do make a huge difference to our clients and their experience. I will certainly pass on your thanks to Nancy and wish you much happiness in your new home. Regards Kelly

5/5

Google

Maev was great and super helpful throughout the sales progression, really appreciate it!

Jack · 8 August 2026

5/5

Google

Maev was very helpful in getting our sale over the line. Thanks Maev!

Thomas · 8 August 2026

5/5

Google

I’d like to recommend Tamer Alcici and Doug Norris at Conran Greenwich office. First rate professional service, sound advice, great communication. I was particularly grateful for them keeping my buyers committed during an unavoidable delay of several months due to a simultaneous freehold purchase and lease extension and finally bringing the transaction to a successful conclusion.

CJS · 5 June 2024

Agent replied · 19 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Conran helped me secure my home recently: my agents Nancie and Tamer were extremely friendly and helpful throughout the long-drawn process- arranging multiple viewings, promptly answering my questions and liaising tirelessly with the other side to move things along. My only qualm was that the property management side of the agency seemed to have been a little less on the ball. But overall a great experience and I’d recommend Nancie and Tamer wholeheartedly.

Nida · 30 April 2023

Agent replied · 29 July 2023

Dear Nida, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently bought my first flat via Conran Greenwich. I feel very grateful and lucky to have Hayden as the agent on my purchase from day one (my first viewing). The whole process was a bit longer than expected for reasons beyond my control, but I felt a lot less stressed because of the support and help Hayden gave along the way. He is always staying on top of things with useful, timely updates and responses to keep me informed (and sane). Another thing that impressed me a lot about Hayden is that he is very professional and acting as an excellent liaison between the seller and the buyer, which was tremendously helpful in my purchase. I would highly recommend Hayden and Conran for property purchase.

Li · 16 August 2022

Agent replied

Hi Li and thank you for your review. It sounds like Hayden did a great job for you and I am delighted that his professional manner kept you in good spirits throughout the process. Wishing you lots of happiness in your first home. Regards Kelly

5/5

Google

I worked with Calum and Tamer on the sale of my flat and had a great experience throughout. They were proactive in guiding me through the process, gave clear and practical advice, and were very easy to deal with at every stage. …

Thanh · 13 December 2025

5/5

Google

My experience with Conran and specifically working with Vanessa to find a rental property was excellent. Vanessa went above and beyond to help secure a property. I was always updated along the way which really helped as renting can be extremely stressful. I will definitely use Conran again in the future for rentals and eventually when I start my search for my forever home.

Sherece · 9 December 2023

Agent replied · 30 December 2023

Dear Sherece, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We are happy to recommend Conran’s Hayden and Doug who acted as estate agents for our property purchase in Greenwich. Conran allowed for individual property viewings (while similar properties often used open house days). The offer process followed reasonable, bilateral negotiations (compared to best & final offer biddings at other agencies). During the purchase, They managed to stay on top of things by aligning directly with the solicitors and keeping us updated on the progress at all times. This was tremendously helpful for us as first time buyers. Hayden and Doug were always approachable and made sure the transaction process was handled in a highly professional manner. We also appreciated their recommendations for mortgage broker, surveyor and builders (some of which we used, they were top notch). All in all, we were extremely satisfied with Hayden and Doug’s work and would enjoy dealing with them again in the future.

Tobias · 29 July 2022

Agent replied

Hi Tobias, thank you for your comprehensive review which really helps us. I am so pleased that Hayden and Doug added value to the home-buying process. Enjoy your new home. regards Simon

5/5

Google

It’s been an absolute pleasure working with Ryan throughout our renting process. He was responsive, professional, and made everything from viewings to paperwork feel straightforward. Any questions we had were answered quickly, and he went out of his way to make sure the whole experience was smooth and stress-free. Couldn’t recommend him highly enough to anyone looking to rent through this agency.

Tamara · 25 July 2026

1/5

Google

Unfortunately have to update my previous 5 star review to 0 star. Conran were great at finding tenants quickly but unfortunately the ongoing service apparent “full managed” service means that despite annual checks and various due diligence, my property was sublet to many more people than should have been habitable without my consent and significant damage incurred including unsafe mould (thousands of pounds). After asking how they would help considering I was moving back in to rectify they asked if I’m planning selling or renting it out again otherwise they aren’t interested in helping further. Absolute joke for the percentage they took over the years I rented out. Please landlords take heed of the warning before you trust them with your property.

Thinn · 13 March 2026

5/5

Google

I have used Conran to rent out my flat as a corporate let and Hayrie and Annie were efficient, committed and great at sorting out all the details. I've never let out a property before so needed all the help I could get! Most importantly, Conran found the perfect tenant within days and she's been absolutely perfect.

Harvey · 20 April 2024

Agent replied · 19 June 2024

Dear Harvey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We had an excellent experience working with Annie as our real estate negotiator. She assisted us in finding a wonderful property in Greenwich that perfectly suited our needs. Annie was incredibly helpful throughout the entire process, especially when negotiating the contract with the landlords. Her professionalism and expertise made the entire experience smooth and stress-free.

Gabriel · 20 May 2024

Agent replied · 19 June 2024

Dear Gabriel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Annie. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

A huge thank you to Sean, Maêv and co who were brilliant in selling our flat from start to finish. They know exactly what they’re doing and were relentless. Highly recommend.

Ruby · 13 March 2026

5/5

Google

Had an absolutely pleasure of purchasing my first property through Conran. From start to finish Doug has been an absolute pleasure to work with and credit to the property industry. He made the process as seamless as possible, communication couldn’t have been better. Would give more * if I could!

Kim · 25 July 2024

Agent replied · 24 August 2024

Dear Kim, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Greenwich office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

I couldn’t have asked for an easier experience sourcing a flat in London. Annie has helped us so much with getting a flag secured and couldn’t have been more helpful and accommodating. Being based in Scotland currently made it harder but Annie did all she could to put us at ease. Annie is a total credit to the team and I would highly recommend

Amanda · 1 October 2023

Agent replied · 30 December 2023

Thank you for your kind review Amanda. Annie will be delighted with this feedback - as you say she is a real credit to the team. Regards Kelly

5/5

Google

From the initial viewing of our property we knew Conran were the estate agents for us, they were so complimentary and confident in selling our home we knew we could trust them to deliver. We want you to thank Hayden and Tamer in particular for all the efforts they have taken to see the sale of our first property through. Thank you for bearing with us and adjusting with the different demands, it was by no means a smooth sale but Conran communicated effortless between us and our buyer to ensure there was no confusion and the process could remain open and honest. We have already recommended them to others who have since used their services.

Lydia · 14 March 2022

Agent replied

Hi Lydia, thank you for your lovely review and I am thrilled that Hayden and Tamer looked after you so well. Regards Simon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Conran Estates London

How many reviews does Conran Estates London have?

Conran Estates's London office has 583 reviews across two platforms: 569 on Google, 14 on Facebook (across the whole business).

What is Conran Estates London's rating?

Conran Estates London is rated 4.8 out of 5 across all 583 reviews, and 4.8 out of 5 on Google from 569 reviews.

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.

Where is Conran Estates's London office?

Conran Estates London, 221 Greenwich High Road, Greenwich, London, SE10 8NB.

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