Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

241 reviews across 2 platforms

42 Well Hall Road, Eltham, London, SE9 6SF

Part of Conran Estates, see every office.

Conran Estates's office in London, at 42 Well Hall Road, is rated 4.8 out of 5 across 241 reviews on two platforms, including 227 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

227

Reviews on Google

This office

Facebook logo

4.3 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Having just moved away from the Progress Estate in Eltham after some 20 years of happily living there, I must thank Rob and Erika at Conran Estates in Eltham for a great job done indeed. Very professional and friendly at the same time. I would highly recommend Conran to anyone considering selling or purchasing in the area.

A · 27 March 2020

5/5

Google

Very helpful during buying process!

Kusal · 5 August 2025

Agent replied · 2 September 2025

Dear Kusal, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

I dealt with Erica who was very helpful . She was well-informed about the properties and the area . And sent me extra information

A · 27 March 2020

Agent replied

Thanks so much for your review Gabrielle

5/5

Google

Jess and Rob have both been so lovely and dedicated in helping my friend and I find our perfect flat! They’ve been ready to answer any questions we had quickly and efficiently and have really supported us throughout this process! They’ve shared the same excitement we have on our journey to find our first proper flat!

Tanith · 14 December 2022

Agent replied

Dear Tanith, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We bought a property through Conran and had the pleasure of dealing with Jess and Rob throughout. Both helped to keep the process moving with the seller and ensure we were moved in by the time the tenancy was up on our rental property. Thank you and here's to doing up our new house!

Adele · 13 January 2023

Agent replied

Hi Adele and thank you for your review. Rob and jess are a good team and I am delighted they got you moved in time. Good luck with the re-vamp and enjoy your new home. Regards Kelly

5/5

Google

I dealt with Erica who was very helpful . She was well-informed about the properties and the area . And sent me extra information

Gabrielle · 30 July 2019

Agent replied · 29 July 2023

Thanks so much for your review Gabrielle

5/5

Google

Jay helped me buy my flat. Thanks Jay!

Samuel · 15 October 2022

Agent replied

Thanks for the 5* review Samuel - much appreciated. Regards Kelly

5/5

Google

Everyone at Conran was professional, friendly, and helpful. Always quick to respond to emails and take our calls. Queen supported us through the whole process as first-time buyers, and Rob helped step in when our solicitors were being unhelpful.

Glenn · 23 January 2024

Agent replied · 21 June 2024

Dear Glenn, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Lee office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Conran's have been great. Excellent customer service. They were friendly and professional, I would definitely recommend them. Thanks again Salvatore for all your help

Paddy · 2 October 2024

Agent replied · 23 October 2024

Dear Paddy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review fpr Salvatore . Kind regards, Sarah

5/5

Google

Nikki Moody is just great and goes that extra milePositiveResponsiveness, Quality, Professionalism, Value

MOT · 22 June 2021

Agent replied · 21 June 2024

Hello. Thank you for reviewing Nikki's service. It is very much appreciated. Regards Simon

5/5

Google

We have recently purchased a house we found through Conran Estates and have been dealing with our purchase through Erika. She has been so helpful, supportive and professional throughout and quick to answer any queries. She has really gone above and beyond throughout our purchase experience, and I would highly recommend Conran Estates and Erika in particular with your future sale/purchase.PositiveProfessionalism

Leanne · 22 June 2021

Agent replied · 21 June 2024

Hello Leanne. Thank you for buying through Conran. I am so thrilled that Erika has looked after you so well and your glowing review means the world to Erika. Enjoy your new home Regards Simon

5/5

Google

Everyone at Conran was really helpful, supportive and engaged in the sale of our flat. Thanks so much!

Adam · 17 November 2025

5/5

Google

It has been a pleasure dealing with Salvatore. He is extremely professional and goes above and beyond his job role. He is open and honest and is always happy to help.

Exam · 22 February 2024

Agent replied · 21 June 2024

Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Rob and Queen provided exceptional assistance throughout the process of purchasing our first home. Their helpfulness, honesty, and professionalism were truly outstanding. We highly recommend them as estate agents.

Ram · 23 March 2024

Agent replied · 21 June 2024

Dear Ram, We really appreciate you taking the time to leave such lovely comments about Rob and Queen. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

Conrans are selling a property for us in Lee. We have found their service to be prompt and efficient, and Rob Iommazzo in particular has gone out of his way to be helpful.

Joan · 16 December 2023

Agent replied · 30 December 2023

Hi Joan and thank you for your review. I am pleased to hear Rob and the team are delivering a 5* service. Regards Kelly

5/5

Google

Nikki Moody is just great and goes that extra mile

Tony · 14 March 2021

Agent replied

Hello. Thank you for reviewing Nikki's service. It is very much appreciated. Regards Simon

5/5

Google

I have found the Lee branch of Conran Estates to be extremely professional and good at taking me through my journey of both selling and buying my new home. I would highly recommend them.

Dawn · 1 October 2023

Agent replied · 30 December 2023

Hi Dawn and thank you for your review. I am delighted to hear that the team at Lee have looked after you so well throughout your moving home journey. Regards Kelly

5/5

Google

Conran helped us sell our flat and we would highly recommend them. Rob, Joelle and the rest of the team were very friendly and supportive throughout the whole process. We were really happy with how they photographed and promoted the flat for sale and they were very efficient and professional.

James · 14 March 2022

Agent replied

Hi James, Thank you so much for choosing Conran Lee to sell your home and also for your lovely review. Joelle and Rob are thrilled to have added value to the sale. Regards Simon

5/5

Google

Have been dealing with Nikki Moody - at Conran’s Lee branch, she has been awesome! Super proactive in helping me find and secure my dream property. Nikki really helped push things forward for me and always available at the end of the phone without making me feel like a stalker! Thank you so much!PositiveQuality

Lesley · 22 June 2021

Agent replied · 21 June 2024

Hi Lesley, thank you for your fab review. I am glad Nikki looked after you so well. Enjoy your new home and we are all here when you need us. regards Simon

5/5

Google

I found Rob and Queen to really helpful and understanding. I would highly recommend them agents as they work hard and appreciate the nuances of the area.

Yakeen · 22 February 2024

Agent replied · 21 June 2024

Dear Yakeen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

Genuinely positive experience dealing with Conran Lee for purchasing our new home. They were always available whatever we required and instilled a confidence in us about the whole process which helped us to enjoy this important moment in our life. Would highly recommend.

Michael · 14 December 2022

Agent replied

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My partner and I have been fortunate enough to view properties with Erika from Conran Estates. The entire process has been informative and highly professional. The communication between the branch and ourselves was excellent - I have not come across an estate agency quite like this before! We will definitely use their services in the future.

Lydia · 30 December 2020

Agent replied · 30 December 2023

Dear Lydia, thank you for your lovely review, it means a lot to Erika and the team in Lee office. We do try to be a refreshing change in the world of estate agency and glad we have added value to your home-hunting. Warmest regards Simon

5/5

Google

My partner and I have been fortunate enough to view properties with Erika from Conran Estates. The entire process has been informative and highly professional. The communication between the branch and ourselves was excellent - I have not come across an estate agency quite like this before! We will definitely use their services in the future.

Lydia · 16 November 2020

Agent replied

Dear Lydia, thank you for your lovely review, it means a lot to Erika and the team in Lee office. We do try to be a refreshing change in the world of estate agency and glad we have added value to your home-hunting. Warmest regards Simon

5/5

Google

We bought through Conran Lee and I was impressed by their transparency throughout the process. Rob has informed us of critical information related to the property in advance rather than leaving it to later stages. All the other agents who showed us the property were friendly.

Ezgi · 17 July 2022

Agent replied

Hi Ezgi, thanks for the lovely review. It means so much to Rob and his team in Lee. Regards Simon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Conran Estates's Google reviewsLeave Conran Estates a review

Questions about Conran Estates London

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Gold.

The Trusted Agent

Is this your office? Claim your page.