5/5
TrustpilotI’ve been speaking to Crystalla Kaila…
I’ve been speaking to Crystalla Kaila over the last few days regarding renting a property and she’s been so pleasant! Very prompt with responses and really helpful. It’s been a great experience.
Trusted Agent profile · London
Complete Prime Residential Ltd London reviews
★★★★★
591 reviews across 3 platforms
First Floor, 40-42 Charterhouse Street, London, EC1M 6JN
Complete Prime Residential Ltd's office in London, at First Floor, is rated 4.3 out of 5 across 591 reviews on three platforms, including 419 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleMichael is always on hand to help and makes the whole process of renting as stress free as possible
5/5
TrustpilotEfficient and Stress-Free: A Positive Experience with Complete Prime Residential
I had a fantastic experience with my renting agent, Shamira, at Complete Prime Residential. Their professionalism and efficiency made the process smooth and stress-free. Also, extremely responsive and helpful at any time. Highly recommended!
5/5
TrustpilotExcellent service from staff and never…
Excellent service from staff and never rarely needed to contact complete prime residential regarding apartment
5/5
TrustpilotExcellent Service
I have been dealing with Shamira throughout the tenancy and she has been more than supportive and helpful throughout! There to answer any questions and sort any issues straight away, couldn't recommend enough.
5/5
GoogleComplete managed my property while I live overseas, and take away all the hassle of having to manage property form afar. They provide a great, very efficient management service. When it came to wanting to sell my property, asking Complete to market it seemed a natural choice. They managed my expectations well and dealt with any obstacles very effectively. Great service.
5/5
GoogleWhen the ceiling of my house broke down, I asked the agent to repair it. The agent immediately contacted the repair company and fixed the repair neatly. No water is leaking from the ceiling of the house now. Thank you.
5/5
TrustpilotComplete are managing our properties in…
Complete are managing our properties in Berlin. Very impressed with the service we are receiving, in particular from Grace Baffour Ata, who has been very prompt in every step of the way.
4/5
GoogleAshleigh Pearson, as our Property Manager, has proactively supported us since her appointment and we found her to be very helpful whenever we have raised queries. Please keep up the good work.
5/5
TrustpilotGreat service
Shamira Dar has given me great service over the years she has managed my account. Always prompt when responding to any questions that I have. Highly recommend if you need a Manager.
5/5
TrustpilotEfficient and good service
I have used Complete Prime Residential to manage my property since inception. They have done a great job in keeping my property in great condition and always looked after the tenants.
5/5
GoogleThank you Sara for her prompt replies related to issues arising from my apartment.
5/5
TrustpilotSafiyya el moumane has been very…
Safiyya el moumane has been very helpful. and provided quick assistance. we are very happy with her support
5/5
GoogleAdam Carter has been amazing to deal with. Best rent manager we have ever had.
5/5
GoogleBen and Shamira have been so helpful during my experience. I would really recommend. So helpful and kind!
5/5
GoogleMy husband,my daughter and myself we are very happy with Jody Micallef the property manager.She's always ready to assist us with any queries and really helpful with any questions and even on the phone she's great.I hope to know her personally for the next inspection and she remain our property manager. Thank you so much. Amalay and Nadess
1/5
TrustpilotThe worst agency we have dealing with
The worst agency we have dealing with, 7 years being excellent tenants and they treated us super bad all the time, even more now on our leaving, I will never ever get a house with them, and I will never recommend them!
5/5
GoogleJoana has been very helpful with continuous updates and close follow ups. Thank you
5/5
TrustpilotI use Complete Prime Residential as a landlord
I use Ryan Coucill at Complete Prime Residential Manchester for the letting and management of my property in Manchester and I find his service and Complete generally to be excellent.
4/5
GoogleThe staff has been very helpful, prompt and friendly especially Afsara Malik
5/5
GoogleSpecial mention to our property manager Safiyya. She has delivered a consistent service and has been very understanding and prompt to our needs. Thank you for your hard work and professionalism.
3/5
GoogleThe full experience could be better. Until I get Let Agreed, everything was nice and smooth, after that the service needs to improve in order to delivery a Full Great experience.
Agent replied · 11 June 2024
Dear Bruno, we really appreciate your review, and thank you for your feedback. We always ensure that we deliver the very best possible service, and we're sorry that you didn't have the best experience. On investigation, it does appear that there was a delay with our third-party inventory clerks, and whilst both parties did everything they could to reduce the delay, we appreciate that you felt a little let down. We certainly wish you well in your new home, and you are welcome to contact us at any time to discuss this, or any other matters. We're always on hand to help. Complete.
5/5
TrustpilotGreat reactivity - Grace Baffour Ata
I was contacted immediately after sending email, for my first contact. The experience with Complete starts well, I hope that will continue that way!
5/5
TrustpilotIt's been a pleasant experience with…
It's been a pleasant experience with Chrystalla, very informative and helpful.Gave me peace of mind knowing I'm in good hands.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
