5/5
TrustpilotReally impressed with Ryan…
Really impressed with Ryan who’s looked after things from day one. He’s a professional and a problem solver. Always keeps things under control. Thanks
Trusted Agent profile · London
Complete Prime Residential Ltd London reviews
★★★★★
591 reviews across 3 platforms
First Floor, 40-42 Charterhouse Street, London, EC1M 6JN
Complete Prime Residential Ltd's office in London, at First Floor, is rated 4.3 out of 5 across 591 reviews on three platforms, including 419 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleEverything went smoothly. From initial viewing to contract completion.
5/5
GoogleVery pro active and responsive service so far from my new property manager Ashleigh. Recent experience with the sales and letting team has also been excellent. Thanks to you all.
5/5
TrustpilotRyan Council - Exceptional service
Ryan always willing to help and go out of his way to accommodate (excuse the pun) me as a client!! Great service, thanks
5/5
GoogleZayna Mirza - Her enthusiasm, extensive knowledge and positive attitude makes her a pleasure to work with, she is a big asset to both employers & employees
1/5
GoogleAbsolutly rubbish !! Your automatique reply is still the same for everyone who doesn't rate your more than 2 stars ! It's the exact reflect of the service provided in this company !! No consideration for individual people!
5/5
TrustpilotVery good experience
Great support from Ryan in Manchester and Shamira in Liverpool, very responsive to my requests and proactive in managing situations
4/5
GoogleGreat work. They responded immediately the complaint was made and followed up with the contractor to get the work done.
5/5
GoogleReally great property managers. Jodie specifically has helped me a lot since the day I moved in, always very prompt, kind and caring. 100% recommend.
5/5
TrustpilotComplete prime residential. Chrystalla Kaila(property manager)
The company and the person in charge are very good and helpful.
5/5
GoogleWe have been with Complete with almost a year now, with Terence as our property manager. The few queries we have had he has dealt with very quick and professionally and always responds fast. So far we have had no issues and look forward to renewing with them.
1/5
GoogleTerrible service on the phone from 2 ladies I spoke to, very rude and unhelpful. Will not be using complete again after this.
4/5
GoogleAshleigh Pearson has only been our property manager for a short time but deals with any queries within a super quick time frame.
5/5
GoogleAshleigh Pearson has provided an excellent service since she has been looking after our apartment.
5/5
GoogleI have been letting out my property for couple of years now, and could not have done so without Complete's excellent professional assistance. My property manager, Alina Stancila, is always helpful and responsive, and has assisted me through more than one difficult issue. Highly recommended.
5/5
GoogleWe were a tenants. This agency is really great. They are very responsive and quickly fix all the issues. We were really sad that we had to change agency because of moving.
5/5
GoogleOur property manager (Jody) has always provided us with great customer care and service. Whenever we had any problems with the property we are currently renting she has been been very helpful and eager to resolve the issues.
5/5
TrustpilotCouldn't be more pleased
Great correspondence with Ryan always, friendly and quick replies. Thanks for all the help.
5/5
GoogleI was away for a family emergency and accidentally left my keys in another country. When I returned, the property manager, Michael Arze, responded to my email immediately and was extremely helpful with sorting out a new set of keys for me at exactly that moment.
5/5
TrustpilotSHAFIYAH is a very efficient person to…
SHAFIYAH is a very efficient person to deal with. I recommend him :)
5/5
TrustpilotFriendly service from Shamira…
Friendly service from Shamira throughout my tenancy made everything so simple. Thank you!
5/5
TrustpilotRyan at Complete is our designated PM
Ryan at Complete is our designated PM, he delivers excellent and timely service.
5/5
GoogleComplete were a pleasure to deal with during our rental experience. They were always responsive, efficient, and went over and above to ensure out successful and issue free tenancyPositiveResponsiveness, Professionalism
5/5
GoogleMs Molly Hayes has demonstrated what an excellent property manager is. Her professional attitude and efficiency is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
