Trusted Agent profile Β· London

Coldwell Banker Southbank London reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

323 reviews across 3 platforms

Ground Floor Office, 9 Belvedere Road, London, SE1 8YL

Coldwell Banker Southbank's office in London, at Ground Floor Office, is rated 4.9 out of 5 across 323 reviews on three platforms, including 48 Google reviews rated 4.8.

Google logo

4.8 / 5

48

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

273

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

They are a very good agency

Matt Β· 15 December 2025

5/5

Trustpilot

Bernadette did an incredible job of…

Bernadette did an incredible job of sourcing a perfect apartment for our company. The professional standards she upheld and her negotiation skills were unparalleled. We would highly recommend her services to anybody, looking for a perfect apartment at a fair price. Her communication skills are excellent, and she was a pleasure to deal with. We will certainly be using her again in future to pick your property rentals.

Florence Β· 2 April 2023

5/5

Trustpilot

Bernadette is helpful and professional…

Bernadette is helpful and professional as agent.

Kristy Β· 19 February 2020

Agent replied Β· 12 June 2024

Thanks Kristy!We're always here to help our clients.Many Thanks,Coldwell Banker Team

5/5

Trustpilot

Excellent Support from Umair Muhammad …

Excellent Support from Umair Muhammad Highly Recommended

Saeesh Β· 25 November 2025

5/5

Trustpilot

Bernadette and her team are a tribute …

Bernadette and her team are a tribute to the industry!

Darren Β· 31 January 2018

Agent replied Β· 12 June 2024

Thanks for the great review. It is very much appreciated.

5/5

Trustpilot

one Blackfriars

Bernadette Teuma is hands on, thorough, efficient, energetic.

R.V.D.G Β· 16 March 2019

Agent replied Β· 12 June 2024

Thank you so much for your kind words!

5/5

Trustpilot

Kind and helpful

Bernadette was lovely to work with and was eager to share her knowledge of the community.

Matt Β· 20 May 2023

5/5

Trustpilot

Superb service

Superb service, Bernadette had my flat in One Blackfriars on her books for less than three weeks before she found a tenant for me. You couldn’t ask for better. Five stars to Bernadette who, when it comes to finding a tenant, she is fast becoming the One Blackfriars person to go too. No question.

Paul Β· 5 July 2019

Agent replied Β· 12 June 2024

Thank you so much Paul, for this great 5 star review. We really appreciate you being a loyal customer and sharing these positive words about us.

5/5

Trustpilot

Buy to Let Helpful

We are mainly focussed on Buy to Let in Central London. Bernadette provided very useful feedback on the pros and cons of period vs new build properties and provided appraisals in terms of sale and rental prices which proved invaluable in making decisions especially with refinancing. She also proved adept in offering good potential tenants and recommendations for handyman personnel. In short, Bernadette proved a valuable resource for us.

Michael Β· 27 November 2022

5/5

Trustpilot

Kennington rental

Bernadette was responsive and helpful throughout the process

MC Β· 2 March 2018

Agent replied Β· 12 June 2024

Thanks for your kind review!

5/5

Google

I had a viewing for some apartments that I was interested in purchasing via Coldwell Banker. Was lucky to had Bernadette showing me around, she is knowledgeable with all information and numbers available when asked. Highly recommended to deal with.

Chris Β· 28 September 2024

5/5

Trustpilot

Good services

Umair Muhammed is professional and good πŸ‘

Ella Β· 29 November 2023

5/5

Trustpilot

The management of the property is…

The management of the property is really good, from the initial contact through viewing, contract signing and ongoing management. Bernadette and Afzal make it really easy and pain-free being available any time. Repairs are quickly arranged and done so we can enjoy living in the flat.

Daniel Β· 23 May 2021

Agent replied Β· 12 June 2024

We are so grateful for your review Daniel. Thanks for sharing your rating with us!

5/5

Trustpilot

Bernadette is passionate

Bernadette is passionate. She showed me the apartment 3 times and she answered my calls even after working hours

Zhi Β· 1 December 2022

5/5

Google

I have great experience with you. Very helpful and responsible staff.

Parisa Β· 30 June 2024

Agent replied Β· 12 June 2024

Thank you Parisa, we are glad to hear of your great experience. We will always strive to deliver great experiences for all our clients.

5/5

Google

Professional team and particular strong networking at south bank area.

Wilfred Β· 30 June 2024

Agent replied Β· 12 June 2024

Thank you Wilfred! We are glad our Southbank property expertise was able to benefit you.

5/5

Google

Great experience, prompt responses from team, solving problem from team, customer orientation, digital system

Aida Β· 16 April 2024

Agent replied Β· 12 June 2024

Thank you Aida!

5/5

Google

It's been amazing working with Coldwell Banker Southbank. Professional staff with high standards.

Ali Β· 16 April 2024

Agent replied Β· 12 June 2024

Thank you very much Ali!

5/5

Trustpilot

Top experience compared to London standards

I have rented a very nice apartment in Pimlico through Coldwell. My person of contact was Afzal, who has been very responsive and helpful in every situations even after I moved out. Strongly recommend him and the agency for hidden gems in London.

Giulia Β· 8 February 2021

Agent replied Β· 12 June 2024

Thank you for your Review

5/5

Trustpilot

Bernadette is just excellent.

Bernadette is just excellent.Very reliable, professional and resourceful.

Bruno-Maurice Β· 27 May 2023

5/5

Trustpilot

Very helpful team and quick responses…

Very helpful team and quick responses to all enquiries

Shayesteh Β· 1 May 2024

Agent replied Β· 12 June 2024

Thank you very much Shayesteh!

5/5

Trustpilot

Excellent personal service and attention…

Excellent personal service and attention to detail.

Richard Β· 7 June 2024

Agent replied Β· 12 June 2024

Dear Richard, Thank you so much for your review, it is great to hear you are pleased with our services. Kind regards, CBS Team

5/5

Trustpilot

10/10 very professional

10/10 very professional and understanding management. Specially Afzal who has got excellent management skills when it comes to either managing the tenants or managing the contractors- key to property management. Response time to issues has been excellent 24/7. Highly recommended

Talha Β· 24 April 2021

Agent replied Β· 12 June 2024

Thank you for your Review

5/5

Trustpilot

Bernadette got us a great place and…

Bernadette got us a great place and sorted the rental admin overhead in about a week - very much appreciated how smooth everything was, saved us a lot of stress and time.

Anon Β· 21 September 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coldwell Banker Southbank's Google reviews
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