5/5
TrustpilotIt's been a pleasure working with Umair…
It's been a pleasure working with Umair Muhammad. Umair responds to all queries with effective solutions in a timely manner.I would recommend his services.
Trusted Agent profile · London
Coldwell Banker Southbank London reviews
★★★★★
330 reviews across 3 platforms
Ground Floor Office, 9 Belvedere Road, London, SE1 8YL
Coldwell Banker Southbank's office in London, at Ground Floor Office, is rated 4.9 out of 5 across 330 reviews on three platforms, including 54 Google reviews rated 4.8.
54
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
274
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotUmair Muhammad from Coldwell Banker…
Umair Muhammad from Coldwell Banker Southbank was not only very helpful throughout my tenancy period but also continued to provide great support even after my tenancy ended.
5/5
TrustpilotGreat service
Great service! CB expertly sold my apartment in a difficult market for full value. My agent Bernadette was superb!
Agent replied · 12 June 2024
Thank you Matt for your 5* review!Best,Coldwell Banker Team
5/5
GoogleAs a tenant of Coldwell Banker for several years now, the business is run in a professional manner, and any communications with Bernadette and her staff have been friendly and productive.
Agent replied · 12 June 2024
Thank you so much for the review and feedback!
5/5
GoogleAlways found them to be excellent
Agent replied · 12 June 2024
Thank you Paul for your kind words!
5/5
TrustpilotMoved into 8 Casson Square with the…
Moved into 8 Casson Square with the help of John Casucci. Absolutely wonderful experience, super smooth and no delays at all. Could not recommend it more.
5/5
GoogleAble to find tenant speedily.
Agent replied · 12 June 2024
Thank you Audrey
5/5
TrustpilotAfzal is amazing
Afzal is amazing. Really care about his clients
Agent replied · 12 June 2024
Thank you Charlie, Look forward to letting out and managing more of your properties in the future
5/5
TrustpilotBernadette was extremely helpful and…
Bernadette was extremely helpful and responsive. Found us a great place.
Agent replied · 12 June 2024
Thank you for your Review
5/5
TrustpilotBernadette is amazing
Bernadette is amazing. She goes the extra mile every time. 1st class would always go back.
Agent replied · 12 June 2024
Thank you Joseph!You're kind words means a lot.
5/5
TrustpilotOutstanding Service
Bernadette and Afzal have collaborated together to ensure a delightful home with a stress free process. I would like to thank them for the exemplary communication even during late hours in weekends and actively supporting any enquiries I had with utmost transparency. I will certainly seek their help in the future!
Agent replied · 12 June 2024
Hello Rares, I am glad you enjoyed your stay and enjoyed our service
5/5
TrustpilotGood availability
I dealt with Nuria who has been available for any requests - really recommend
Agent replied · 12 June 2024
Thanks Giulia!We're happy to know, that you would recommend us!All the best,Coldwell Banker Team
5/5
TrustpilotGreat help and service
Great help and service - particularly a big thanks to Afzal!!
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us a 5-star rating!
5/5
TrustpilotVery responsive and issue facilitating…
Very responsive and issue facilitating team in particular Afzal !
Agent replied · 12 June 2024
Thank you for your Review
5/5
TrustpilotBernadette is super helpful
Bernadette is super helpful. Helping me to get the best offer among all agents.
Agent replied · 12 June 2024
Thank you Jacky!We are happy to know that we exceeded your expectations. Also thank you for taking the time to give us a review.
5/5
TrustpilotGreat person
Bernadette Teuma is a great person, tough negotiator, would go the extra mile. Highly recommended.
Agent replied · 12 June 2024
Thank you Alfonso It was great working with you Glad you appreciated our efforts Best regardsBernadette Teuma
5/5
TrustpilotThank you Bernadette for a professional…
Thank you Bernadette for a professional and friendly service in letting my property.
Agent replied · 12 June 2024
Thanks, for taking your time to give us a review on our team and service.Regards,Coldwell Banker
5/5
TrustpilotSpecial thanks to Bernadette Teuma for…
Special thanks to Bernadette Teuma for her excellent service. We felt in such good hands!
Agent replied · 12 June 2024
Thanks for your review, it was our pleasure to help you to find your new home in London.
5/5
TrustpilotBernadette is top !
Bernadette has been so kind with us. I would definitely recommend her!! Thank you so much!Pierre
Agent replied · 12 June 2024
Thanks a lot for the great feedback Pierre.
1/5
GoogleI have enquired, left voicemails daily and got through to one person who said that an agent would return my call, nearly a week and nothing. If I cannot even get someone to return a call based on an enquiry how on earth am I supposed to trust them with an actual rental.
Agent replied · 11 October 2026
Dear Poppy, Thank you for you review and feedback. We are very sorry to hear of your negative experience. Please contact us at 0203 600 1906 or southbank@coldwellbanker.co.uk, and we will resolve this for you.
5/5
TrustpilotExcellent service Afzal was patient…
Excellent service Afzal was patient sensitive and quick to respond to enquires.
Agent replied · 12 June 2024
Many thanks Rachel!It's great to hear feedback like this, as our team are always happy to help clients. Coldwell Banker
5/5
GoogleColdwell banker have been really supportive and helpful in finding me a property. I would recommend them to anyone looking for their next home.
Agent replied · 12 June 2024
Thank you Sema!
1/5
GoogleI have enquired, left voicemails daily and got through to one person who said that an agent would return my call, nearly a week and nothing. If I cannot even get someone to return a call based on an enquiry how on earth am I supposed to trust them with an actual rental.
Agent replied · 12 June 2024
Dear Poppy, Thank you for you review and feedback. We are very sorry to hear of your negative experience. Please contact us at 0203 600 1906 or southbank@coldwellbanker.co.uk, and we will resolve this for you.
5/5
TrustpilotBest assistance someone could ask for!
Bernadette has provided the greatest help and assistance while in search for a new home. I was given a superb furnishing service and was further helped with a safe parking space just at the floor level of the residence. Communication was flawless, with instant responses and immediate answer to my questions. An overall perfect assistance!
Agent replied · 12 June 2024
We are so grateful for your review. Thanks for sharing your rating with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
