5/5
TrustpilotThe Team were great
The Team were great, especially Catherine and Charlie. First class!
Trusted Agent profile
Cockburn Estate Agents New Eltham- Lettings reviews
★★★★★
135 reviews across 2 platforms
352 Footscray Road, London SE9 2EB
Cockburn Estate Agents's London office at 352 Footscray Road is rated 4.5 out of 5 across 135 reviews on two platforms, including 53 Google reviews rated 4.5. Checked 9 October 2026.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Experience
We bought our first home through Cockburn, and have now sold it through them as well. They have been exceptional throughout. Sam, Cathy, and Rob continued to be responsive and supportive despite several fall-throughs along the way. I would 100% use them again.
1/5
TrustpilotDO NOT TRUST THIS AGENT WITH YOUR PROPERTY!
Do not give your property to this agent to let or manage. They are simply too inept to manage the simplest of tasks let alone be trusted with the day-to-day management your property. They failed to arrange fixing the heating for my tenant for a whole year before he handed notice (even with me chasing them to do so for months on end). They lied to me about getting the gas certificate renewed. They were unable to reply to the simplest of enquiries. They did not even remember to give me notice that my tenant was ending the tenancy. Don't be fooled by any competence that they may display before you sign up with them - they will simply pass the management of your property to a completely different team of people anyway. Currently seeking my fees back and compensation through the TPO. This company is a complete joke from top to bottom! You've been warned. Don’t waste your time and money. Look elsewhere!
5/5
TrustpilotVery reliable
Very reliable, they responded fast and chased the solicitors to make sure everything is sorted.
5/5
TrustpilotReally good experience
Catherine in the Mottinham branch as been great keeping me fully informed as the sale progressed.
5/5
TrustpilotCockburn Estate Agents I recommend …
Cockburn Estate Agents I recommend they are professionals in their field
2/5
TrustpilotIt's more a review on staff than…
It's more a review on staff than service. I dealt with a lady called Loveleen on more than a few occasions and her attitude was upsetting and shocking. I've never been spoken down to by a "professional" quite like it before. Loveleen's mannerisms won't put me off using Cockburn estate agents again but I will certainly request to deal with a different agent in future.
5/5
GoogleAlison on the property management team was always very responsive and helpful throughout our tenancy. The landlord wasn't the easiest but she represented both sides fairly. A credit to the company.
5/5
TrustpilotNice smooth sale
Nice smooth sale, very informative and professional. Recommended.
5/5
GoogleCockburn have been fabulous from the moment I signed up to the moment I completed. Very helpful, always on hand if I needed anything to do with the sale of my house and were very informative throughout the process. Would highly recommend their services to anyone wishing to sell their property. Thank you so so much, you've made the whole process so much easier and pleasant!
5/5
TrustpilotCatherine from Progression deserves to be canonised
Despite having to deal with some difficult issues Catherine from Progression has showed great patience with my sale.
5/5
GoogleCatherine, you're a legend!
5/5
TrustpilotAs a buyer I found working with Cathy…
As a buyer I found working with Cathy working on the sale progression easy and painless. She is friendly and responsive and this helped ease the sale through to completion with few dramas.
5/5
TrustpilotGood company
Good company - no problems - met expectations
5/5
TrustpilotWe sold through the New Eltham branch…
We sold through the New Eltham branch and their service was excellent. We dealt mainly with Cathy who was extremely helpful and kept us informed throughout and answered any queries we had promptly, we would highly recommend this branch
5/5
TrustpilotAmazing service
Amazing service, Cathy the sales progressor kept us updated every step of the way.All the staff were professional.We would highly recommend Cockburn Estate Agents.
5/5
GoogleExcellent service. Updates were communicated to us regularly
5/5
GoogleRefreshingly honest! Makes a change form the normal speal you get fed from the vast majority of agents.
5/5
TrustpilotCathy Was Great
Cathy (the sales progressor) was great,
5/5
TrustpilotRecommended
The team at Cockburn were really helpful in selling my flat. Couldnt fault the communication and professionalism they all showed.
5/5
GoogleCockburn dealt with the purchase of a local property for me. They were professional and courteous throughout and kept me informed during the process. Despite issues during the probate on the sellers' side they were very patient and kept excellent communication on all sides to ensure that the sale went smoothly. Highly recommended
5/5
GoogleGreat agent, did a great job for me and my family. Friendly staff and very knowledgeable
5/5
Trustpilottop notch
From start to finish these guys were amazing. We thought we would have difficulty selling in this market but Sam and Charlie put us at ease and even helped us find our onward purchase. Would 100% recommend and use them again.
5/5
TrustpilotSure choice for a First time buyer!!
We recently bought a house in Eltham.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cockburn Estate Agents New Eltham- Lettings
How many reviews does Cockburn Estate Agents New Eltham- Lettings have?
Cockburn Estate Agents's London office has 135 reviews across two platforms: 53 on Google, 82 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Cockburn Estate Agents New Eltham- Lettings's rating?
Cockburn Estate Agents New Eltham- Lettings is rated 4.5 out of 5 across all 135 reviews, and 4.5 out of 5 on Google from 53 reviews, checked 9 October 2026.
Where is Cockburn Estate Agents's London office?
Cockburn Estate Agents New Eltham- Lettings, 352 Footscray Road, London SE9 2EB.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.