5/5
GoogleHarrison has been extremely helpful, nice, and proactive throughout my flat search. London is not an easy place to find somewhere to live and he made it a bliss. Regards.
Trusted Agent profile
Cluttons reviews
★★★★★
201 reviews across 3 platforms
3 Wapping High Street, London E1W 1LS
Cluttons's London office at 3 Wapping High Street is rated 4.1 out of 5 across 201 reviews on three platforms, including 109 Google reviews rated 4.7. The 8 Facebook and 84 Trustpilot counts are for the whole business. Checked 9 October 2026.
109
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
84
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAs a buyer you want an agent who keeps their eye on the deal and looks after your interests, even though they are working for the seller, Cluttons were on the case through out and Laura and Joe were exemplary. I’ll certainly be going to Laura at Cluttons if we choose to sell in the future.
4/5
TrustpilotGeorge of Cluttons was hugely helpful…
George of Cluttons was hugely helpful throughout and very supportive from start to finish.
5/5
TrustpilotProfessional
Professional, knowledgeable and timely support and advice throughout the sale process. In particular chasing things through and monitoring the whole chain. Much appreciated.
5/5
GoogleI would highly recommend Joe & Laura for your sale. They were a pleasure to deal with, great at helping us keep track of the sale process and always contactable. Our flat had ground rent review issues and they were very knowledgeable and straightforward about helping us deal with that and find the right buyer.
5/5
GoogleThank you to Hannah Wootton for all her help throughout our tenancy and finalising the end to our time with Cluttons in such an organised way. Your understanding, kind and relatable manner was always very appreciated. Thank you!
5/5
TrustpilotGreat Support Throughout the Renting Process
I recently found a flat through Matt, and I couldn’t recommend him more highly. From the very first viewing, he was proactive in suggesting alternative properties that might suit my needs. In fact, one of the flats he recommended on the spot ended up being the one I rented.
5/5
GoogleWe recently sold our flat through Cluttons and were very impressed with both Laura and Abby. They kept us informed throughout the process and were proactive in keeping momentum during the sale. We would recommend them both to anyone considering selling a property.
5/5
GoogleHannah and her team were welcoming and eager to help.
1/5
GoogleUpdated 2022 - apparently when it becomes checking out they’re a different company. They try to scam you for paying so much more than you should. Initial review December 2021 - Very helpful and responsive agent, Alex was very patient and helped me with all the process smoothly
5/5
TrustpilotA very professional team
A very professional team, with strong knowledge of the local property market. Very attentive to the clients requirements. Highly recommended
5/5
TrustpilotWe purchased a flat through Cluttons…
We purchased a flat through Cluttons Tower Bridge and received excellent guidance and support. We are first time buyers in the UK and benefitted greatly from the excellent communication from the agent, Bryn Jenkins.
5/5
GoogleThanks to Hannah Wooton for excellent service, timely and helpful communication and support; it is a pleasure to work with Hannah and Cluttons, who provide exemplary and long-standing support.
5/5
GoogleJust completed on a rental apartment. All went very smoothly. Aided by Olivia who introduced us and then Hannah & Sanyah who helped us complete and handover. Great service!
5/5
GoogleLaura was very helpful for the duration of our property purchase process including getting the answers to any further questions or concerns we had. She kept us updated all the way and chased up the other side when needed. Top service from Cluttons all-round.
5/5
TrustpilotAbsolutely fabulous
Absolutely amazing. I liaised with Brooke at Tower Bridge. She was fantastic and really helpful and very proactive. I have dealt with so many agencies in the past, but in the future I only want to deal with Cluttons.
5/5
GoogleWe've been working with Cluttons and Hannah Wootton in particular for the last four years. We are extremely happy with their support and help with our property. The flat has never been vacant for more than a hand-over period, they have given sane and useful advice on rates, and are always quick to fix issues from our tenants. If you want to work with a local agents, we highly encourage you to look at Cluttons.
5/5
GoogleSanyah and Hannah from the team have been highly helpful in understanding our preferences and finding a good property for us. Thanks a lot Sanyah and Hannah!!
5/5
TrustpilotVery smooth London rental
Very smooth working with them on a rental in London from beginning to end.
5/5
TrustpilotMatt Dharshi it’s an amazing real state…
Matt Dharshi it’s an amazing real state agent. He quickly follows up, provide answers and guides you throughout the process - going above and beyond to help you find the perfect accommodation. Best in London and 100% recommended.
1/5
TrustpilotDodgy tenancy terms
Tenants who rent via this agent beware. Cluttons by default put a clause in tenancy agreement which obliges tenant to hire professional deep clean other wise they will deduct cleaning cost from deposit. However, it was obvious that before my move in the property was not professionally cleaned before. Basically they are just putting the burden of cleaning the property on tenant's shoulder. Had to go on TDS and dispute for the cleaning charge.Pay extra attention on tenancy agreement when renting with this agency.
5/5
GoogleYet again Cluttons have come up trumps negotiating my renewal on my flat in Limehouse. A big thanks to Hannah Wootton for being an absolute star!
5/5
Trustpilotgreat experience
I had a great experience with this agency. The managers are helpful, always in touch and make follow ups regularly
5/5
TrustpilotJustice was great!
Great service! Justice helped me a lot and was professional, patient, and easy to work with. I’m very happy with the experience and would recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Cluttons
How many reviews does Cluttons have?
Cluttons's London office has 201 reviews across three platforms: 109 on Google, 8 on Facebook (across the whole business), 84 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Cluttons's rating?
Cluttons is rated 4.1 out of 5 across all 201 reviews, and 4.7 out of 5 on Google from 109 reviews, checked 9 October 2026.
Where is Cluttons's London office?
Cluttons, 3 Wapping High Street, London E1W 1LS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.