Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLovely Notting Hill Stay
This was a beautiful apartment in a lovely part of London. Many thanks to City Relay for their help.
Jerome · 27 November 2017
Agent replied · 12 June 2024
Dear Jerome Fagan, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team
★★★★★ 5/5
TrustpilotGreat stay with easy check in and out
Thanks to the check in team and I will definitely use the service again.
Simon · 21 June 2020
Agent replied · 12 June 2024
Thank you Simon. Really pleased it all went smoothly. Hope to see you again soon.
★★★★★ 5/5
TrustpilotHad a very good experience with the…
Had a very good experience with the group. Communication is very speedy, and Roland who checked us in was friendly and helpful and made sure we were familiar with heating, laundry, etc before heading on his way.
Bridget · 4 April 2022
★★★★★ 5/5
GoogleThe guys at the CityRelay agency were really helpful and were embarrassing to say the least. Congratulations for the help offered and for the organization.
The apartment in which we stayed for a whole week lived up to expectations.
Congratulations and keep it up!!! Until next time
Sandro & family
S · 22 June 2018
★★★★★ 5/5
TrustpilotHappy Time in London
Great location have fun and happy time at FG Apartment very much. It comfortable when my family stay here.
นิตยา · 13 May 2017
Agent replied · 14 June 2024
Dear นิตยา FONG ภู่นวล, thank you for taking the time to leave such a wonderful review. We are really glad to read that the apartment was comfortable for you and your family and that you enjoyed its great location. Glad to hear that you had a great stay in London! We sincerely hope to have the pleasure to host you again in the future! Kind regards, City Relay Team
★★★★★ 5/5
TrustpilotAkim of City Relay gave us a fantastic…
Akim of City Relay gave us a fantastic tour of the property and was very knowledgable about the interior and fittings. Unfortunately on this occasion the property wasn’t right for us, but I would not hesitate to use Akim again going forward.
Konna · 27 May 2021
★★★★★ 5/5
TrustpilotVery clean with a fully equipped kitchen
Very clean with a fully equipped kitchen, great location with direct access to district line
Dimitris · 2 January 2020
Agent replied · 12 June 2024
We are happy to hear that you had an enjoyable stay. We appreciate you leaving this review. Hopefully, we will see you again soon!
★★★★★ 5/5
TrustpilotWonderful communication
Wonderful communication, prompt replies and a perfectly located and great flat. Spacious, clean, comfortable. Will definitely be back.
Katherine · 21 April 2018
Agent replied · 12 June 2024
Dear Katherine Chareonying, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team
★★★★★ 5/5
TrustpilotExcellent viewing by William- very…
Excellent viewing by William- very informative and gave us some good advice
Phik · 28 November 2020
Agent replied · 12 June 2024
Thank you for the kind feedback Phik.
★★★★★ 5/5
TrustpilotPerfect place to stay to visit London
Perfect place to stay to visit London. Excellent communication and very clean and confortable flat.
Marie · 16 December 2019
Agent replied · 12 June 2024
Thank you Marie for this good review. We are pleased you enjoyed your stay! We will hopefully see you again soon.
★★★★★ 5/5
Googlevery nice apartment, very comfortable, in a quiet neighborhood
very good contact with FG Property
hope we can come soon
Laurent (Paris)
Very nice apartment, very well furnished in a quiet area and very close to a shopping street. to recommend
very good contact with the FG Property Mgt agency
Laurent (Paris)
Laurent · 23 June 2014
★★★★★ 5/5
GoogleUpon arrival at the offices, the treatment was very pleasant. Handover of keys and the apartment as we expected, very good. On the last day we were able to leave our suitcases in the offices until 9 p.m. which is when they close. Good experience with city relay.
Cristina · 22 June 2019
★★★★★ 5/5
TrustpilotGreat stay for buisness purposes
Clean, great location and warm. Really enjoyed my stay for business purposes and WiFi was free & reliable.
Holly · 26 February 2018
Agent replied · 12 June 2024
Dear Holly Clark, Thank you very much for taking the time to write about your wonderful experience with City Relay. We have shared your great impressions with the entire City Relay team and are pleased to learn that the efforts put in by each and every single member of staff have been recognised through the excellent quality of your stay. As a young property management company, we strive to provide the best service for the best properties in central London and we are happy that on this occasion we managed to live up to your expectations. We look forward to hosting you again soon. Best regards, City Relay Team
★★★★★ 5/5
TrustpilotThe flat was perfect
The flat was perfect, everything was well indicated, which made our stay very comfortable. Thanks!
Marine · 27 November 2019
Agent replied · 12 June 2024
Hi Marine! Thank you for this great review. We're happy you enjoyed your stay! We hope to see you soon again.
★★★★★ 5/5
TrustpilotOur house was lovely
Our house was lovely, clean and with great location.Тhank you то Eva end City Relay.
Krasimira · 26 November 2019
Agent replied · 12 June 2024
Thank you Krasimira for leaving a review! We are pleased to know, you had such an enjoyable stay.
★★★★★ 5/5
TrustpilotWonderful apartment
Wonderful apartment! Akim and Roland from City Relay were absolutely great with our booking and with meeting us at the apartment despite a long flight delay. Super attentive and professional. I'll definitely stay here next time I'm in London.
Doron · 19 November 2021
★★★★★ 5/5
TrustpilotVery nice and comfortable flat
Very nice and comfortable flat, well equipped, close to supermarkets, tube and buses.
Harry · 26 March 2024
★★★★★ 5/5
TrustpilotGreat stay!
Nice clean apartment. Staff was very helpful in accommodating our needs. Will definitely use them again in the future.
Wendy · 2 September 2016
Agent replied · 14 June 2024
Hello Wendy, thank you for this great review. We are glad you found our staff helpful. All the team is always here to make sure that you have the best stay. We hope to have the pleasure to see you again soon.
★★★★★ 5/5
TrustpilotVery accommodating and responsive
Very accommodating and responsive. We had a great experience on our recent stay in London.
Jeanette · 4 November 2019
Agent replied · 12 June 2024
Hi Jeanette, thanks for your fantastic review - we're happy to see you enjoyed your stay with us and our team were responsive throughout! Have a lovely day, City Relay.
★★★★★ 5/5
TrustpilotGreat stay, great service
Great stay, even though we booked last minute everything was perfectly ready and waiting!
Emilie · 17 March 2020
Agent replied · 12 June 2024
Thank you Emilie, we hope to host you again soon!
★★★★★ 5/5
TrustpilotVery nice flat in Akerman Road
We had a very comfortable stay at the flat at Akerman Road. Really lovely bright clean flat with great facilities. Nice to sit out on the balcony. Akim met us at both ends of our stay and was really friendly and helpful.
Kate · 15 April 2021
★★★★★ 5/5
TrustpilotGreat efficient service in a perfect…
Great efficient service in a perfect home from home flat in camberwell.
Maj · 20 October 2020
Agent replied · 12 June 2024
Thank you Maj. Really pleased you had a lovely stay.
★★★★★ 4/5
GoogleI met Akim this morning to view 3 properties. He was extremely professional and took the time to explain everything to me as well as walk me through the properties in great detail. Was a really nice experience working with him.
Sean · 21 June 2021
★★★★★ 5/5
TrustpilotFlat in Earls Court
Nice flat in one of the best areas in London. Having access to Philbeach gardens was great.
Filippo · 3 July 2018
Agent replied · 12 June 2024
Dear Filippo, We are glad to hear that your experience with us was up to your satisfaction! Definitely having access to the exclusive gardens made you have quite a local experience! It will be a pleasure to host you again. Kind regards, City Relay
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
