Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLaura from Circe has been incredible through out search!!! Super responsive, helpful and friendly!! We found the flat we wanted and Laura was great through the whole process, updating us everyday and again, super helpful!!! Thank you Laura, appreciate all your help!!
Giulia · 24 August 2024
Agent replied · 23 October 2024
Hi Giulia, We are always very grateful when customers take the time and trouble to post their feedback. Thank you for doing this and for the glowing report on Laura's performance. Enjoy your new home.
★★★★★ 5/5
GoogleIsabelle was friendly, courteous, professional and always able to help. She was particularly understanding and patient in arranging access to the property for us on a number of occasions when we were purchasing. We would thoroughly recommend Isabelle & Circa!
Mark · 23 September 2024
Agent replied · 23 October 2024
Hi Mark, Thank you for posting your review. We are very pleased that Isabelle was able to help and thank you very much for your kind recommendation.
★★★★★ 5/5
GoogleWe used Circa for our recent property search and they were brilliant. Riley was our point of contact. He was extremely professional, responsive and helpful throughout the process. Finding a new property, especially in London can be an arduous task, but thanks to Riley, it was very much the opposite - so thank you very much!
Charlie · 24 October 2023
Agent replied · 23 October 2024
Hi Charlie, This is great feedback for Riley. Thank you for taking the trouble to post it. We very much appreciate it.
★★★★★ 5/5
GoogleRiley was fantastic to work with! Very professional and keen to help where he could. He ensured we were all informed throughout the entire rental process and was available to answer any questions we had. We really appreciate everything Riley has done and would highly recommend Circa London to anyone looking to rent property in London.
Zein · 24 October 2023
Agent replied · 23 October 2024
Hi Zein, Thank you for troubling to post your review. We really appreciate feedback from our customers. We are very pleased Riley provided you with a great service and hope you enjoy your new home. Thanks again for the excellent review.
★★★★★ 5/5
GoogleRiley was great to work with! I highly recommend him!
Kayla · 16 September 2025
Agent replied · 16 April 2026
Hi Kayla, Thank you so much for your five star review. We really appreciate the feedback.
★★★★★ 5/5
GoogleHi I have worked with the circa team as a landlord for over 5 years now. Though we have had some ups and down during covid, by and large they have always been very professional and always ensuring their landlord’s interest are protected. Marissa is whom I have interacted with on my recent renewals and she has been exemplary ! As is Silviya and Kassia. Much appreciated
K · 24 October 2022
Agent replied · 23 October 2024
Dear KV, thank you very much for your honest and thorough feedback. It's very much appreciated. Thanks again.
★★★★★ 5/5
GoogleCirca EC2 has the wonderful Bouchra, an amazing young woman and an asset to the company I’m sure! She’s charming, efficient and super reliable : everything you could want when finding a new home - thank you Bouchra! Her colleagues also were super. Together, a great team - Would 100% use again !
Lorraine · 24 October 2023
Agent replied · 23 October 2024
Hi Lorraine, What terrific feedback! Thank you so much for posting it. We are thrilled to have been able to help.
★★★★★ 5/5
GoogleI rented a property through Circa over the last year and they were an excellent agency to work with. My property manager was Rocio who always responded to any of my issues in a timely manner and kept me updated. Issues were resolved efficiently and overall it was a very good service.
James · 24 October 2023
Agent replied · 23 October 2024
Hi James, Thank you for your feedback. We are so pleased you enjoyed your stay. We were sorry to say goodbye to you and hope you enjoy your new home.
★★★★★ 5/5
GoogleI rented a flat with them and never had any issues whatsoever. Upon moving out they were all extremely professional, kind and helpful. Generally, from a tenant’s perspective, exactly what you wish your estate agents to be
Dave · 16 February 2026
Agent replied · 16 April 2026
Hi Dave, Thank you for your excellent review. We value our customer’s feedback. Thanks again.
★★★★★ 5/5
GoogleWorked with Carina to find a property in the South Bank area. Highly professional, worked incredibly quickly to find, secure and close out a great property in the area. Smooth liaison onto the property management team, took a lot of stress out of the process. Wouldn’t hesitate to recommend. Thank you
David · 24 October 2023
Agent replied · 23 October 2024
Hi David, It is great to hear the team did a good job. Thank you very much for sharing your review.
★★★★★ 5/5
GoogleThank you to Riley and the team at Circa for helping me find my ideal flat in London. Riley was really helpful, he was always quick to find the right flat for me and arranged viewings quickly. Riley and the team have made the whole process of renting easily and smoothly.
Huizi · 24 October 2023
Agent replied · 23 October 2024
Hi Houzi, Thank you for troubling to post your kind review. We're very pleased Riley was able to find you the right apartment and you found the process relatively stress-free. We hope you enjoy living in the apartment. Thanks again.
★★★★★ 1/5
GoogleShameless and unethical - tampering with email records and withholding critical information, Circa is the worst agency I’ve ever dealt with! We rented a flat through Circa for four years, but after moving out, they revealed their true nature. After agreeing to their deposit deductions in good faith, they hit us with an additional cleaning charge over a month later, which they withheld and knew about all along. Worse, they tampered with email records to make it seem like we had agreed to these extra costs from the very beginning.For example, £150 for two £5 dimmer knobs for the light switch? Outrageous! Wish I had read all the traumatising experiences other tenants had on google review before signing my tenancy four years ago. If you value your money and sanity, stay away from this agency!
Sophia · 16 October 2024
Agent replied · 23 October 2024
Dear Ms Zhang, We are always grateful for constructive feed back from our customers. As you are aware, this matter is being investigated and we will respond to you once this is concluded. We are extremely sorry you have not been happy and felt compelled to post this review. All of the team at Circa London work exceptionally hard to try and ensure everyone one receives the best service. If this is one of the rare occasions where we have fallen short, we sincerely apologise.
★★★★★ 4/5
GoogleWe had a great experience working with Circa and especially with Jen. The whole process of finding our new flat was smooth, and professional. Communication was fast and clear, and we always felt well looked after. Highly recommend, thank you for making everything so easy!
Anton · 26 November 2025
Agent replied · 26 December 2025
Hi Anton, Thank you for posting this very positive review and for the kind recommendation.
★★★★★ 5/5
GoogleI had a very pleasant experience with this agency. We got the property in a very short time as promised without any problems. As well during tenancy all the requests and issues have been sorted quickly and efficiently. The attitude towards us was very nice, the agent looking after the property showed respect and empathy. Many thanks Sean Thomas and Circa Agency
Ana · 24 October 2022
Agent replied · 23 October 2024
Dear Ana, Thank you for this very positive review. Regrettably on this occasion, it is unmerited, as we believe you have been dealing with another agent with a similar name. If you do ever wish to buy or rent in central London, please do get in touch and we'd be delighted to help.
★★★★★ 5/5
GoogleOutstanding Service Over the Years
I’ve been a client of Circa Bankside SE1 for over six years, and I can confidently say they are an extremely professional company that I highly recommend. Jessica, in particular, is an exceptional asset to the team, consistently efficient, reliable, and a true pleasure to work with. She handles all requests promptly and thoroughly, always delivering excellent service.
Azarmindokht · 16 May 2025
Agent replied · 16 April 2026
Hi Azarmindokht, Thank you very much for this extremely positive feedback. It serves to justify our pride in Jessica and all our Property Management team. Thanks again for taking the time to post your review.
★★★★★ 5/5
GoogleRecently bought an apartment, and Izzy was amazing throughout the whole process. She was super helpful, always available to answer my questions, and even helped with back-and-forth discussions with the owner. Highly recommend!
Gen · 24 August 2024
Agent replied · 23 October 2024
Hi Gen, Thank you for posting this excellent review of the service Izzy provided. We're delighted everything worked out well. Thanks again
★★★★★ 5/5
GoogleOur experience with Riley was very smooth and trouble-free, thank you!
Lee · 15 June 2025
Agent replied · 16 April 2026
Hi Lee Jing, Thank you for your five star review. We greatly appreciate your endorsement.
★★★★★ 5/5
GoogleAll our interactions and dealings with Circa so far has been top notch stuff at least from a tenants/renters perspective (neither of us is from London so obviously very relieved to not have any issues in this aspect). Rocío has been a great property manager for our two-bedroom flat, 2nd year into our 2 year contract. The flat is a bit older, so some extra attention is sometimes needed, but Rocío has always been quick to respond and take care of any issues whenever any have been raised. Landlord approval has been turned around without any delay so we're grateful for that and her involvement without a doubt. She handles everything efficiently and without any fuss, which has made our experience much easier and also gives us peace of mind that if there are issues to arise, we have a reliable manager to reach out to, cannot fault her at all.
Vanessa · 24 August 2024
Agent replied · 23 October 2024
Hi Vanessa, This is terrific feedback on our team and Rocio, in particular. Thank you very much for posting.
★★★★★ 5/5
GoogleI had an excellent experience with Circa, largely thanks to Riley, the agent who assisted me. He was incredibly helpful, attentive, and went above and beyond to meet my needs. His knowledge and professionalism made the entire process smooth and stress-free.
Mediocre · 25 February 2024
Agent replied · 23 October 2024
Thank you very much for your review. We always welcome feedback from our customers. Particularly when it is so positive! Thanks again.
★★★★★ 5/5
GoogleWe recently used Circa London to find a flat to rent in Elephant and Castle, and they were incredible! From start to finish, the team was super helpful and supportive throughout the entire process. Our point of contact, Riley, was especially wonderful, always responding quickly to any questions and making the experience as smooth as possible.
If you’re looking for a reliable, friendly, and professional team, I can’t recommend Circa London enough!
Robert · 15 December 2024
Agent replied · 29 December 2024
Hi Robert, It is exceptionally kind of you to post your terrific review. We're delighted Riley was able to help and hope you enjoy your new apartment. Thanks again.
★★★★★ 1/5
GoogleTotal scam - avoid like a plague. After spending over £600 on professional cleaning, including steaming every carpet before check out, Circa had the audacity to say it wasn’t professionally cleaned! Then they tried to slap us with an extra £240 for a "re-clean." including re-steaming the carpets. I’m beyond furious, I’ve never dealt with a more greedy, manipulative agency. If you don’t want to be taken advantage of and robbed blind, run the other way!
Zihan · 16 October 2024
Agent replied · 23 October 2024
Dear Ms Zhou, As we have responded to Ms Zhang above, we reiterate that we are always grateful for constructive feed back from our customers. As you are aware, this matter is being investigated and we will respond to you both, once this is concluded. We are extremely sorry you have not been happy and felt compelled to post this review. All of the team at Circa London work exceptionally hard to try and ensure everyone one receives the best service. If this is one of the rare occasions where we have fallen short, we sincerely apologise.
★★★★★ 5/5
GoogleRiley was fantastic throughout the rental agreement process. Organised, responsive and helpful with any questions we had, he made the stressful process of agreeing an apartment let smooth and pain free. Would highly recommend Circa London to anyone seeking to move home.
Nic · 24 October 2023
Agent replied · 23 October 2024
Dear Nic, This is great feedback. Thank you very much for taking the time to post it. Enjoy your new home. Thanks again.
★★★★★ 5/5
GoogleI had a fantastic experience working with Marissa to help me renew my flat in London. Their exceptional level of help, resourcefulness, and prompt communication truly stood out. They consistently responded quickly to my queries, making the process smooth and stress-free. Their dedication and assistance made finding and securing the apartment a breeze. I highly recommend their services to anyone in search of a place to live in London!
Anne · 17 November 2024
Agent replied · 23 October 2024
Hi Anne, Riley is so pleased he was able to help and that you were happy with everything. Thank you very much indeed for taking the time and trouble to post your review. We greatly appreciate it.
★★★★★ 5/5
GoogleWe were lucky enough to work with Kit from Circa for our house purchase. He was helpful, reassuring and communicative every step of the way and helped us through the process with sanity intact!
H · 19 December 2025
Agent replied · 26 December 2025
Hi, Thank you for posting your review of the service you received from Kit. We are very grateful to you for taking the time. Wishing you a Merry Christmas and a Happy New Year from all at Circa London.
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