Trusted Agent profile · London
★★★★★
322 reviews across 2 platforms
118 Southwark Street, Southwark, London, SE1 0SW
Circa's office in London, at 118 Southwark Street, is rated 4.8 out of 5 across 322 reviews on two platforms, including 318 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMarissa was super helpful in the renewals process and made sure everything was smooth.
Hi Usama, Thank you very much for posting your review. We are thrilled that everything went smoothly. Enjoy your new apartment. Thanks again.
5/5
GooglePersonal thank you from myself and my wife for educating us on the rental/letting process and securing a place prior to our expat assignments in the UK. Robby and Riley were a pleasure to work with, highly communicative, and extremely patient guiding us through this process end-to-end. The level of professionalism and expertise Robby and Riley gave to us, made us feel truly comfortable in an uncomfortable situation. Highly recommended and appreciate everything they have done, representing Circa London!
Dear Jacob, We are delighted we were able to help you and your wife move to the UK. Thank you for troubling to post your very kind review.
5/5
GoogleIsabelle Jenkins is a delight to work with. Isabelle is honest, straightforward, engaged in the process, and caring. We appreciated her patience and attention to detail throughout the process.
Hi April, Thank you very much for posting your feedback. Isabelle will be very grateful for your kind endorsement. Thanks again.
5/5
GoogleAshley was the consummate professional and incredibly helpful. He would reply to communications rapidly and was very helpful in sorting out any issues that arose also in a very timely manner. He really did his best to take some of the stress out of the whole buying process. I wholeheartedly recommend this firm, they are on the ball and very good at what they do.
Hi Nick, We really do appreciate feedback from our customers and we're hugely grateful to you for taking the time to post your review. Thank you for using our services and we hope you enjoy your new home.
5/5
GoogleI recently used Circa Southwark to help sell my apartment in SE1. I can say nothing but great things about James and Ashley who were thoroughly professional and gave sound advice throughout. James in particular went above and beyond, he communicated regularly and listened to my own needs. They helped sell it twice in fact, the first time falling through due to a buyer’s change of mind, but then James worked swiftly to re-market and sell smoothly. I’d very happily recommend!
Hi Nikhil, Thank you so much for your 5 Star review of our Sales team and for the recommendation. We’re very pleased we were able to get the job done. Thanks again.
5/5
GoogleI had to rent a flat in London through Circa London. Laura an d Kate from the Southwark office have been great in being able to assist with all my queries and responding quickly. My tenancy agreement was drawn up with no issues so its all been smooth. Looking forward to moving in.
Hi Jason, Thank you very much for your positive feedback. We hope you enjoy your new home.
5/5
GoogleWe had a truly exceptional experience with Circa London - Riley and his team made finding a new rental an absolute breeze. From start to finish, they were always available and willing to answer any questions wehad. Furthermore, Riley went out of his way to facilitate specific requests we made. Thank you, Circa London, for making the rental process so smooth and pleasant!
Hi Flavio, Thank you very much for posting this terrific review of our services. Riley was delighted to help. we greatly appreciate you taking the time to give us your feed back. Thank you again.
5/5
GoogleRocio has been a good property manager to work with during the entirety of my stay. She has been quick to respond to any emails and ensured any issues get resolved in a timely manner. She has also gone above and beyond to ensure any building related issues are resolved though it’s not in her control. I’m pleased to have worked with her!
Hi Harshita, It is so gratifying to receive such good feedback on our services. We will pass your kind words on to Rocio. We are hugely proud of our property management team and it is great to have the excellent work they do acknowledged in such a lovely way. Thank you for sparing your valuable time to post your review. We really appreciate it.
5/5
GoogleI had a great experience working with Riley. He was responsive, clear in his communication, and made the whole process feel straightforward and stress-free. I really appreciated how professional and supportive he was throughout. Would happily recommend him to anyone looking for a reliable service.
Hi Yeonsoo, Thank you for your kind review. We value the feedback and are grateful to you for taking the time to post it. Riley will be thrilled with your being good enough to recommend him. Thanks again
5/5
GoogleAmazing service and great professionals! Everything went as smooth as possible. Special thanks to Riley, who has been extremely helpful.
Hi Tudor, Thank you very much for your great review of our service. Riley is very happy he could help. We hope you enjoy your new home. All the Best and thanks again.
5/5
GoogleHave recently used Circa to find a new flat rental. Laura and Kate were both super helpful, and prompt to respond to any questions. Overall a great experience.
Hi Zoe, We’re so glad we were able to help. Laura and Kate thank you very much for providing such terrific feedback. Thank you.
5/5
GoogleI worked with Circa London to rent a flat they were listing. They were extremely professional from start to finish. Laura was wonderful in managing communication with the landlord and assisting me with any questions I had. I highly recommend working with them.
Hi Umut, We are very grateful to you for proving your feedback. Thank you for going to the trouble of posting your review.
5/5
GoogleWe recently signed a lettings agreement and had a fantastic experience with Circa. Riley is a real asset to the team, communicating promptly and professionally at all times. We felt really supported throughout the whole process and our questions were always answered with knowledge and experience. Thank you!
Hi Isobel, We are very grateful to you for taking the trouble to post your review. It is great to receive such positive feedback. Riley will be thrilled to get such a glowing report. Thank you again
5/5
GoogleWe were looking to let our flat and found Circa, and Robby in particular, to be very friendly, professional and helpful.They found tenants quickly, and guided us through the paperwork. Overall it was a good experience and we would not hesitate to recommend Cica.
Hi Nora, Thank you for posting your review. It is great to get feedback from our clients and we're very pleased you were happy with our services. Also thank you for recommending us.
5/5
GoogleRiley was top notch to work with, highly recommend
Hi Rajpal, Thank you very much for your great feedback and kind recommendation.
5/5
GoogleJames was amazing. Extremely professional and knowledgeable, and eager to help. And importantly, very prompt. He’s been instrumental in getting me my dream home. Thank you James and Circa
Dear Kiran, Thank you for providing us with this tremendous feedback. We are grateful to you for taking the time to post your review. James will be delighted. Thanks again.
5/5
GoogleWe recently had the privilege of meeting Walid when we were apartment hunting in London. From the first time I made contact by email Walid was enthusiastic, prompt, professional and very polite. He arranged access for us to see an apartment the same day, even though it was not even being marketed yet. From the moment we decided to go ahead with renting the apartment he was fully engaged, willing and always at our disposal to answer any queries and put our minds at ease. We moved in 2 weeks ago, and still he is invested in helping us in any way he can. I would highly recommend Walid and Circa London to anyone making a move!PositiveResponsiveness, Quality, Professionalism, Value
Dear Brenda, Thank you for your terrific feedback. Our team try to make the process of renting as painless and smooth as possible. We're delighted Walid and his colleagues were able to make this happen for you.
5/5
GoogleI couldn’t have asked for a better agency to work with for my new flat. From the very first viewing through to move in, Walid was very eager to help me find something that matched my needs, he would always promptly reply to any questions or concerns and went above and beyond to ensure that everything was ironed out before I moved in. His colleague Marissa, was also very efficient in sending the necessary documentation and carrying out the right to rent check. It has been a pleasure to get to know the Circa London team and as per my experience they are far better than JLL. Will definitely recommend to all my friends and family!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Abhilasha for your very positive feedback. It is always good to hear when our goal of providing an exemplary service has been achieved. Walid and Marissa as important members of our team and will be thrilled to have their efforts recognised.
5/5
GoogleRobby and Riley helped me with finding a flat and they were extremely helpful and friendly! Did not end up securing a property with them for unrelated reasons but will definitely reach out to them if I’m on a search again.
Hi Clarissa, Thank you so much for posting your review. Particularly as you didn’t rent through us in the end. We very much hope we will be able to be of service to you in the future. Thanks again.
5/5
GoogleDuring my several years as a tenant, Rocio from Circa Agency consistently proved to be an outstanding property manager. Her commitment to providing excellent service was evident in her helpfulness and responsiveness. Whenever I had a question or concern, Rocio promptly addressed it with professionalism and kindness. I highly recommend Rocio and Circa Agency for their exceptional property management services.
Hi Evgeniya, Thank you very much for posting your review. Rocio and the team are very grateful to have all their hard work recognised. Thanks again and for your kind recommendation.
5/5
GoogleI had a really positive experience with Circa London, especially with Sol and Riley. They were always kind, professional and attentive throughout my search, and all the properties they showed me were great options. Communication was clear, friendly and very helpful, which made the whole process much easier. I truly appreciated their support and would be happy to recommend them to others.
Hi, Thank you for your very kind review of our services and particularly that provide by Sol and Riley. We greatly appreciate the feedback and thank you for your recommendation.
5/5
GoogleHaving worked with other property management companies for my flat in Bankside, I contacted Circa on the basis of their reputation and location. Robby and the team have been great to work with and I would certainly recommend them. I’ve recently renewed my tenancy and I’m very pleased with how Marissa handled this. I wouldn’t hesitate to recommend them.
Hi David, Thank you so much for this great feedback and for making the effort to post your review. We really appreciate it. Thanks again.
5/5
GoogleI had a wonderful experience working with Circa London Southwark Estate Agents, especially with Jen. She was professional, responsive, and extremely helpful throughout the entire process. Jen guided me step by step, answered all my questions promptly, and made the whole experience stress-free. I highly recommend Circa London Southwark Estate Agents to anyone looking for reliable and trustworthy real estate services.
Hi Hande, Thank you for taking the trouble to post your review. We greatly appreciate the feedback. Thank you also for your kind recommendation.
5/5
GoogleEasy to work with management team and agents who helped us find a great home! Rocio has been our property manager for years now and she's been very helpful and quick with anything we needed to arrange plus she's kind and very professional which is often hard to find in the sector! Highly recommend!
Hi Lazaros, Rocio is really grateful for your kind feedback. Thank you very much for taking the trouble to post it. We are very proud of our property management team and of course, the letting team that found you the property in the first place. Thank you again.
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Yes. In The Trusted Agent 2026 awards: Circa, London won Trusted Agent.
