Cinch Self Storage London reviews

★★★★★ 5/5

Trustpilot

Highly Recommend Cinch Self Storage Leighton Buzzard

I don’t normally bother writing reviews, but I’ve had a storage locker at Cinch Self Storage in Leighton Buzzard for the last few months and I think the service received deserves a shout out via this review. The team, especially Jason have always been very friendly and really do care about you and your needs. I needed a slightly smaller locker and the process of downsizing was super simple and easy. Cinch prices are comparable and good compared with other storage lockers, however the customer services really set’s this place apart. If you are looking for a storage locker in the area, or even one in a different part of the country, I’d recommend going with Cinch!

Dan · 7 January 2022

★★★★★ 5/5

Trustpilot

Cinch Self Storage Letchworth

I would highly recommend Cinch in Letchworth if you are ever in need of Storage. Staff were excellent, facility clean and easy to access, price was good too.I needed to store the content of a 4 bedroom house for a few months, I made various enquiries online to gauge costs and size of storage space. Sally from Cinch Letchworth was the only person who followed up my enquiry with a call after e-mailing the details. She also called each month without being Sales pushy to just keep in touch.When we were ready to rent Sally took us around the establishment and showed us a number of units of different sizes which helped me to decide upon the size I needed. It was much cheaper than some others on the same road and certainly more helpful.I would highly recommend using Cinch in Letchworth any day. Go and try them out.

Phil · 7 January 2022

★★★★★ 5/5

Trustpilot

Great price and great staff

Jack at the Brighton branch as super helpful and went the extra mile in setting us up and making sure we were ready to move our things in. The price was also the most competitive in Brighton.

Catherine · 8 May 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service! (Leighton Buzzard branch)The guys on the front desk (especially Jason and Matthew) are always really helpful and super friendly.The facility itself is always nice and clean - you can tell the people who work there take pride in managing the place.I’ve been with Cinch for about 3 years now and haven’t had any issues 👍

Rhianne · 30 January 2024

★★★★★ 5/5

Trustpilot

I cannot speak highly enough of the…

I cannot speak highly enough of the exceptional service provided by Jason Waddington and his team at the Cinch Self Storage branch in Leighton Buzzard. From the moment I started my business four years ago, Cinch Self Storage has been an invaluable partner, providing reliable and top-notch storage solutions.Jason's dedication to customer service is unparalleled. He consistently goes above and beyond to ensure all our storage needs are met with efficiency and professionalism. Whether it’s accommodating last-minute requests or providing insightful advice on optimizing our storage space, Jason’s support has been instrumental in our business operations.The facilities at Cinch Self Storage are always clean, secure, and well-maintained. The ease of access and flexible terms have made managing our inventory seamless. Over the past four years, the peace of mind knowing our items are safe and easily accessible has allowed us to focus on growing our business without any storage concerns.Thank you, Jason, and the entire team at Cinch Self Storage, Leighton Buzzard, for your outstanding service and continued support. I highly recommend Cinch Self Storage to anyone in need of a reliable and customer-focused storage solution., Dynamic Energy Solutions

Liam · 18 July 2024

★★★★★ 5/5

Google

Drew was very happy and helpful throughout. Always had a smile on his face and was very polite. Will be recommending to all my friends and family.

SamGriffithsx · 19 March 2026

★★★★★ 5/5

Trustpilot

Great service and price was realistic

We had a last minute emergency and needed to get our Son’s home contents stored urgently. Lauren at CINCH in Letchworth was really helpful and supportive and made everything happen smoothly and quickly. We were all very stressed at the time and Lauren took all of that pressure away instantly. Pleased to report that our Son has been re housed and we no longer need the storage unit but should we ever need storage we would definitely use CINCH again.

Lisa · 12 November 2021

★★★★★ 5/5

Trustpilot

On Saturday

On Saturday, 30th May, David was amazing helping to find a small storage to change my belongs.

Geisa · 31 May 2026

★★★★★ 5/5

Trustpilot

We used the Chippenham storage unit for…

We used the Chippenham storage unit for a couple of years we handed in our notice only so we could move our stored goods nearer to where we live. I cannot fault Andrew and the team they have shown excellent customer service. The site is clean and modern. I cannot fault it.

Lucie · 21 April 2024

★★★★★ 5/5

Trustpilot

Excellent Customer Service at Cinch Storage Seaford…

The service at Cinch Storage Seaford has been excellent from my first online enquiry, initial (non pushy) telephone call through to reservation, confirmed booking and taking delivery of my items going into storage. It has been a very professional and streamlined system with superb customer service. Nothing has been too much trouble. Highly recommended.

Dawn · 9 March 2024

★★★★★ 5/5

Trustpilot

Cinch Bicester were fantastic

Cinch Bicester were fantastic, they were so nice and helpful when we moved in. We didn't know how long we needed the unit and they didn't mind, they were completely flexible with us. When we moved out we had a problem with our movers and Leanne went above and beyond to be accommodating, to help us out and make it a more pleasant experience. She really didn't have to, it was inconvenient for her. We're so grateful to her. The whole team is lovely!

Mrs · 30 June 2024

★★★★★ 5/5

Trustpilot

I highly recommend the Cinch Self…

I highly recommend the Cinch Self Storage, my experience was amazing, the staff has always assist me with advice, explanations and made things easy for me and you will also find all the extras you may need such as boxes, sellotape, bubble wrap and lock pads.Thank You Henriett for all your support.

Ilioara · 16 April 2024

★★★★★ 5/5

Google

Francis was incredibly helpful as we rented a unit to store furniture whilst inbetween homes. He was super thorough at check-in, he went out of his way to show us how the lifts worked, he kept the facility open 20 minutes extra to let us finish unloading and he offered to help us find a van. Thank you so much Francis.

Kris · 1 October 2023

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

Brilliant from start to finish, great location, clean, warm, easy safe to enter. moving equipment provided. Great staff, Frazer was so helpful.Happy with cost and whole process.Cinch at Newmarket are great. Recommend and would use again if needed.

Karen · 6 December 2024

★★★★★ 5/5

Trustpilot

Nothing beats the service

Jason and Matt were always very friendly and very helpful. They go above and beyond for their customers and really care about their needs. Would use them for any future storage needs and recommend to all.

Emma · 23 December 2025

★★★★★ 5/5

Trustpilot

the team at the depot

the team at the depot are always helpful and willing to go that extra mile to assist.

Very · 9 September 2026

★★★★★ 5/5

Trustpilot

Great experience all around

The facility is well equipped with accesses and instructions. Anita has been extremely fantastic. Appreciate the call immediately after I submitted my quote and she went through everything clearly over the phone. The agreed arrangements are much appreciated. Fantastic thorough induction. Highly recommended from all levels. Many thanks.

Sometimes-a-happy-customer · 23 August 2025

★★★★★ 5/5

Trustpilot

The teams are pro very easy to…

The teams are pro very easy to understand how it working. To me was first time when I use the unite storage and was very helpful full as well member teams in special Rosie

Silviu · 13 May 2026

★★★★★ 5/5

Trustpilot

Helpful and friendly staff

I used the Cinch Paulton storage facility for a few weeks whilst selling my house. I was very impressed with the polite, friendly help from the manager and his colleagues here. The price is very competitive and the Paulton units are very clean and secure.

Mrs · 2 October 2026

★★★★★ 5/5

Trustpilot

Cinch - Chippenham

First time having a storage unit and the team at the Chippenham site were very helpful . Swift responses during the initial enquiry phase and then Andrew was great and made the process very easy and showed me around the location and was very helpful. Would certainly recommended to others.

George · 1 May 2024

★★★★★ 5/5

Google

I had a seamless and helpful experience at Cinch. I've been greatly overwhelmed about storage options during a house move. But, the guys Rob & Dillon made it all so easy. I would definitely recommend them and the pricing was also reasonable.

Imani · 11 October 2025

★★★★★ 5/5

Trustpilot

Definitely recommend! Great service and clean units.

Absolutely amazing experience using Cinch self storage. The units are very clean and spacious. Craig is absolutely wonderful, very helpful, kind and gave me all the information I needed. Craig genuinely went above and beyond to provide the best experience possible. Definitely will recommend and use them again!Thanks Craig.

Naila · 3 May 2024

★★★★★ 5/5

Trustpilot

Harriet & Cinch Both Get My Vote!

Harriet is the best self storage staff member I have ever encountered in my life and I've used storage units all over London and in other cities, too. She made the full move-in process so hassle-free and stress-free. She was polite, friendly, calm, considerate, helpful and to be honest, nothing was too much trouble. The world needs more people like Harriet and more companies like Cinch. You make your competitors look pathetic. Well done and thank you. I look forward to a happy time storing with you and wish you all great success. They also have possibly the best air con in the UK!!

Neil · 10 May 2024

★★★★★ 5/5

Trustpilot

Top Chaps

A real pleasure dealing with these guys when storage was urgently needed. My need was resolved and had to cancel, but wouldn't hesitate to use in the future. Highly recommended.

Peter · 28 May 2026