Trusted Agent profile · London
★★★★★
1,792 reviews across 2 platforms
666-678 Garratt Lane, London, SW17 0NP
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in London, at 666-678 Garratt Lane, is rated 4.9 out of 5 across 1,792 reviews on two platforms, including 157 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFatima was fantastic help in finding my…
Fatima was fantastic help when I had difficulty in finsing my unit, Andreana was amazing helps too thank you!
Hi Channing, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotFriendly and professional storage facility
Have used this storage facility when it was SMC Storage but it recently became Cinch Storage. It's less than a week since we resumed storage and we were delighted to find Stuart, a former member of the SMC staff, was still running the office. He welcomed us back and, as a Cinch employee, is showing the same dedication to its efficient running. He is always extremely friendly, helpful and courteous - thoroughly recommend the facility.
Diana, this is a wonderful review. Thank you very much for your 5* review. It has been an absolute pleasure to be able to assist you and Ted in finding the right storage for you!
5/5
TrustpilotMove in day
Move in day went really well with Jason’s help. Emma helped us find the right unit for us. Facility is great and new.
5/5
TrustpilotAttention to detail second to none.
Service from all the guys including Jason, Aaron and Matt was second to none. Extremely helpful and attentitive during the whole process. Would recommend Cinch to anyone!
Thanks Greg for an amazing 5* review. I'm really pleased we all had the chance to help make storage as simple and easy as it could possibly be for you. Best of luck in your new home!
5/5
TrustpilotA little storage gem!
A little gem hidden behind Esso petrol station, the storage was brilliant and the customer service was excellent (thank you Stuart, you were very helpful and accommodating!). Would use cinch again!
Thank you for your 5* review Kieran, it was a pleasure to look after you here at Brighton Cinch.
5/5
TrustpilotLovely storage place will use again
We really appreciate your lovely feedback, thank you!
5/5
TrustpilotHuntingdon branch fantastic
Huntingdon branch fantasticI have had 2 months between houses and had to store all belongings in 3 units. The team at Cinch in Huntingdon - Stuart, Alison and Nav - have been fantastic. Always really helpful and friendly and it's been an absolute pleasure dealing with them.Units are great too - I used indoor ones - 24 hour easy access, clean, and all sizes to suit needs.
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotReally easy to set up a 3 month storage…
Really easy to set up a 3 month storage contract - Craig was very helpful, showed various storage unit sizes and got the paperwork sorted quickly.
5/5
TrustpilotEmma and Jason in Leighton Buzzard were…
Emma and Jason in Leighton Buzzard were extremely professional and a pleasure to deal with.Emma checked me in with ease.I'm totally satisfied with my experience.
5/5
TrustpilotTook a lot of the stress out of moving home
Responsive and helpful customer service, particularly from Jason. Took receipt of delivery on large bulky items which meant I could get items delivered straight to the storage unit rather than hire a van and move to the unit myself. Reasonable and competitive prices. Good storage choices and availability. Good accessibility (24hrs and staffed 8am-6pm most days) with close parking onsite and plenty of trolleys to move furniture. Large goods lift easy to operate and always in working condition.Couldn’t fault the service received, so would definitely use again, and recommend to others.
Thanks for the 5* review Josh . We always strive to be as flexible as possible. It was a pleasure looking after all your storage needs.
5/5
TrustpilotMY APPLICATION FOR A QUOTE WAS SWIFTLY…
MY APPLICATION FOR A QUOTE WAS SWIFTLY FOLLOWED UP BY CRAIG.HENCE A AGREEMENT TO SATISFY MY NEEDS DONE SO WITHIN 24HOURS.AS ONE DID SO PLACING ITEMS INTO STORE COMPOUND AT SHEERWATER, CRAIG DEALT WITH MY ONSITE INDUCTION AS WELL,AIDING ME WITH MY ITEMS FROM CAR TO STORE ROOM.THANKYOU FOR YOUR PROFESSIONAL HOSPITALITY CRAIG.REGARDS PETER
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
4/5
TrustpilotFantastic
Fantastic! Thank you to Tom Lacey who was extremely patient while we faffed around deciding what was the best solution :) absolutely brilliant and I love the new machine!!!
Hi King Sunny, We are pretty sure you have the wrong company. Did you mean Cinch Cars?Best Wishes, Cinch Storage
5/5
TrustpilotThanks Southend branch
Thanks Southend branch. Straightforward move in. Informative and keen to make sure I got the best deal to manage my finances. Moving is stressful. Working with Cinch is not ❤️
3/5
TrustpilotOur office contact Nav is great
Our office contact Nav is great, super helpful and great communication. He makes our life so much easier as a small company.Really disappointing that Cinch regularly implements large price rises, with no notice, nearly doubling our rental price in the 2 years since they took over.
5/5
GoogleFrancis was super helpful - 100% recommended for all your storage needs!
Hi Jacob, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotSatisfied customer
The whole process of storing the contents of a small outhouse that I was having renovated was made easier by the helpful attitude of manager (Jason) He explained the likely cost and the way the system worked clearly to myself as one who had never used self storage.Cost for 4 weeks was half price and fitted my requirements exactly.
Thank you for a fab 5* review Brian. We will always be helpful and explain how storage works with clarity.
5/5
TrustpilotGreat for Business use
Bicester has been great for the business has really helped us out when needed. Nigel and Leanne have even taken in my parcels and kept them secure until I next visit.
5/5
GoogleI’ve never needed storage before and Francis and Dylan were extremely helpful and put me at ease with the whole experience. Definitely recommend. Thank you
5/5
TrustpilotHighly recommend Cinch Storage in…
Highly recommend Cinch Storage in Enfield! The facilities are clean, secure, and easily accessible. The standout experience, however, was the exceptional customer service provided by Andriana. She went above and beyond to ensure I had everything I needed and made the whole process seamless. As a happy customer, I would definitely use Cinch Storage again and recommend them to anyone in need of storage solutions.
Hi Shay,Thank you so much for your wonderful 5* review of our Enfield store and team!We really appreciate your business and hope to see you again soon.Sincerely,- The Cinch Self Storage Team
5/5
TrustpilotGreat customer service
Great customer service. Jason was a star in showing me around different unit sizes and flexible with start dates. Made storage planning easy when breaking chain on a property.
Thankyou for a brilliant 5* review. I'm really pleased we could be so helpful in showing you the various options we have.
5/5
TrustpilotGreat Team at Cinch Gillingham!
Great Team at Cinch Gillingham!The team at Cinch Storage in Gillingham have been so helpful and a huge support to our charity project. It's so refreshing to see a company so engaged and clearly wanting to make a difference in our local community.Thank you Cinch Gillingham, we literally couldn't do it without you.
Hi Emma,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleFrancis made everything exceptionally easy and was super helpful
Hi Sarah, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotI couldnt be more pleased
I couldnt be more pleased. The facility is extremely well maintained and clean. Every time we have been in to access our unit, Andy is incredibly helpful and professional. Cant speak highly enough of Cinch!
Thank you for your great review, it is much appreciated . We do strive to offer the best storage with the best service and great prices.
5/5
TrustpilotCalled in
Called in, very new impressive facility and the people I spoke to were very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
