Trusted Agent profile Β· London

Choices London reviews

3.9

β˜…β˜…β˜…β˜…β˜… Good

170 reviews across 2 platforms

2 Devonshire Square, London, EC2M 4UJ

Part of Choices, see every office.

Choices's office in London, at 2 Devonshire Square, is rated 3.9 out of 5 across 170 reviews on two platforms, including 163 Google reviews rated 3.9.

Google logo

3.9 / 5

163

Reviews on Google

This office

Facebook logo

5.0 / 5

7

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Very professional and helpful agency! Especially,Christina!! Always there to help and assist you with anything. Would definitely choose them again next time!PositiveResponsiveness, Professionalism

Veselina Β· 20 June 2021

Agent replied Β· 19 June 2024

Thanks for sharing Veselina

5/5

Google

Fantastic customer service from Sutton Choices. They really guided us through the process, being first time buyers we valued Gabriella's support and experience. Would highly recommend.

Gemma Β· 26 November 2019

Agent replied

Hi Gemma, thank you for your feedback. As a team it was a pleasure to assist you with your purchase and we wish you many happy memories in your new home. Kind regards, Gabriella.

1/5

Google

The most negligent estate agents I have come across. The staff in the Sutton branch do not communicate with each other, are unprofessional and make constant mistakes at the tenants’ expense. Irresponsible property management leading to unsafe properties. Careless checks when working with landlords and approving other tenants. Wrongly advertised properties which are overpriced.

Katie Β· 8 October 2020

1/5

Google

terrible company, they let a flat that had the floor collapsing, wardrobes full of damp, non working oven (they suggested "buy a microwave") all in all a bunch of cowboys that dont answer the phone to deal with issues or the contact is "out at the moment", never again will i touch this company for a rental

John Β· 28 July 2019

5/5

Google

Top service from the sales team. They have managed my flat for the last few years, used the rentals team, top service as well. fault-less.

Alex Β· 28 July 2019

Agent replied

Excellent thanks😊 …

5/5

Google

I was the buyer of a bungalow in Sutton. Provided a very friendly & excellent service

Richard Β· 24 June 2021

Agent replied

Thanks RichardπŸ™ …

5/5

Facebook

My mother in law sold her property with Choice. They were very efficient, approachable, helpful, and sold her house very quick. I have also bought a property marketed through choice, and always found them to be very good and helpful. I would have no hesitation in recommending Craig and Chris and all their staff

Chris Β· 3 June 2019

5/5

Google

The wonderful Christina and Choices have continued to do an amazing job and long may it continue !

Ian Β· 28 July 2019

Agent replied

So good to read, excellent thanksπŸ™ …

1/5

Google

Impolite and poor service πŸ˜’ …

Roxana Β· 13 April 2022

Agent replied

I am sorry to hear of your experience please email sutton@choices.co.uk so I can look into this for you.

1/5

Google

THE WORST AGENTS IN SUTTON EXTREMELY RUDE AND DISRESPECTFUL AND STUPID REALLY DON'T KNOW WHAT THEY ARE DOING STAFF ARE COMPLETE MORONS DO NOT TRUST THEM WILL TELL YOU PACKS OF LIES DO NOT TRUST THIS AGENTS IN SUTTO WORST SERVICE PROVIDER EVER. NOT TO BE TRUSTED AT ALL

Leslie Β· 28 July 2019

1/5

Google

Save yourselves.....do not use. Terrible. Yes it's a genuine review. You really are that bad.

Sally Β· 8 March 2020

Agent replied

If this is a genuine review we apologise if our service failed to reach our normal standards. However, based on your screen name and the lack of detail there is a fair degree of likely hood that this is a fake review, or a review by a dysfunctional individual, people aren’t stupid they can tell the difference

5/5

Google

From start to finish CHOCIES have been honest, professional & proactive. We were very impressed how they dealt with the difficult Covid situation & still managed to find us the right buyer in these uncertain times. Would recommend to anyone selling in SUTTON!

Mikel Β· 3 November 2020

5/5

Google

Matthew Hawkins - a friendly professional, who made my renting experience heaven! He was prompt, very organised and really cared about fulfilling my needs and expectations. Matthew - please let me thank you for amazing service, you are true star and big asset for Choices!

Martina Β· 28 July 2019

1/5

Google

AVOID THIS USELESS MORONS WORKING HERE , COMPLETELY USELESS

Ashok Β· 30 December 2019

Agent replied

We are sorry if your experience was not to your likening but this is not an excuse for abusive behaviour. This is not an acceptable review and will be reported as such, if you are on our database you will be hearing from us unless you remove it immediately

5/5

Google

Landlord and Seller with Chocies

Richard Β· 28 July 2019

Agent replied

πŸ™ …

5/5

Google

Helpful, efficient and friendly.

Janka Β· 28 July 2019

Agent replied

Wonderful thanks 😊 …

5/5

Google

They are a great letting agent.They were very professional in arranging a viewing at a convenient time - and the lettings agent manager who showed us round was very friendly and informative.

Narumon Β· 28 July 2019

5/5

Google

Choices sold us our property and recently did another visit to give us a price. We are not ready to sell yet but will be back when we are ready

Adrian Β· 28 July 2019

5/5

Google

Mathew at choices was very welcoming and helped me out with everything I needed to rent my property out couldn't of asked for more would highly recommend,thanks again.

Neil Β· 28 July 2019

1/5

Google

It has been terrible for us to deal with Choices Estate agents. Do not be fooled by many branches. They are nothing but bunch of uneducated cowboys.

Rapid Β· 28 July 2019

5/5

Google

Really friendly team who made being a first time buyer an easy process. I'm sure I will be in contact when I look to sell my property.

Grace Β· 28 July 2019

5/5

Google

A very good customer service, he was very helpful and made it an all together easier experience. I would definitely recommend Choices to everyone i know.

Anthony Β· 28 July 2019

4/5

Google

had a really good interaction with jay. Very knowledgable and on the ball. Thank you so much for your time and efforts. Fingers crossed

Countess Β· 28 July 2019

5/5

Google

Choices have looked after my flat for years. I have never had it empty since being with choices. I have been very happy with their service

Carla Β· 10 December 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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