Trusted Agent profile · London

Choices London reviews

3.9

★★★★★ Good

170 reviews across 2 platforms

2 Devonshire Square, London, EC2M 4UJ

Part of Choices, see every office.

Choices's office in London, at 2 Devonshire Square, is rated 3.9 out of 5 across 170 reviews on two platforms, including 163 Google reviews rated 3.9.

Google logo

3.9 / 5

163

Reviews on Google

This office

Facebook logo

5.0 / 5

7

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Facebook

it asks what do you recommend about choice properties well my answer is everything highly fantastic from.start.to finish selling my house in 5 weeks wow amazing staff kept me.fully.informed.everyday arranged a solicitor which was also fantastic nothing was ever.to much.trouble they all went above and beyond I would recommend to everyone selling or buying don't look any further than choice because as.it says in the name you have definitely made the right choice

Mandy · 11 October 2022

5/5

Google

Had a good experience with choices in sutton. Dealt with Christina a very brilliant lady. The other staff is also very friendly and swift. I rented a house threw them and discovered they don’t let u down.

OPINIONS · 1 December 2019

5/5

Google

Thank You so much to Ben and Christie in the Letting team in choices who helped me find a property quick and easy and making my moving process a lot less stressful. 10/10 would recommend

John · 19 June 2020

5/5

Google

I must recommend Choices. My experience of selling my first house was extremely professional with them. Especially when Gabriella started calling to finalise the deal. She is expert in closing the deal and we give her 5 stars in all …

Saadia · 13 April 2022

Agent replied · 24 June 2023

Great work Gabs!

5/5

Facebook

We've bought 2 properties now with Choice Properties, wouldn't use anyone else. Helpful, professional and friendly. Thanks Choice!

Sarah · 24 October 2022

1/5

Google

Avoid where you can. Very quick in taking the deposit on the same day the viewing happened but never got a reply back when asking questions. Only unrelated emails which did not answer my questions at all. Supposed to move into a property and got a date. One day prior to that suddenly the asking rent was raised. The referencing company they work with is also not to be recommended. Asked my for my reference, which were sent, 2 days afterwards they required more information, further 4 days later they realized they want to know more. All these things caused delays.

RS · 28 July 2019

5/5

Google

Excellent service from start to finish from our agent, Gabriella. Proactive partner throughout the entire sale process. Highly recommend both her and her colleagues at Choices.

Michael · 31 March 2023

Agent replied

So glad to here, Gabs will be delighted

4/5

Google

Tent for 11years finally moved out, trying to get full deposit back, now being penalised for missed inspections in 2011 !! Never missed inspections in duration of tenancy, just after keeping your money, …

James · 13 April 2022

Agent replied · 24 June 2023

So happy to read this🙏 …

1/5

Google

Notice how 13 of the 17 reviews currently against this company are from simply 'A Google User'? (and are almost all 5 stars?)... I will let you decide what that means! I can't emphasise enough how awful this company is. I quickly became a landlord who wanted shot of this cowboy company. Terrible invoicing, communication and general care were standard for them. I would rather have paid them until the end of the tenancy contract I had for them NOT to manage my property (yes, they were that bad). I hope people actually read these reviews and not just at the inflated star ratings.

David · 26 June 2015

1/5

Google

Do avoid this agency! Specially if you are a naive landlord! They will play behind your back, peeling all your skin off financially.

Koh · 13 April 2023

Agent replied · 19 June 2024

We are sorry to hear this, if you give us some more details we will investigate

5/5

Facebook

Absolutely super service from Rachel Atlanta and the team, used them twice now and such a faultless personal service, highly recommended

Sharyn · 19 February 2021

1/5

Google

The lettings team run a very dubious business that show total disregard to both tenants and landlords. I found them to be blase about real problems and actually began to snigger and mock when our concerns were explained. Seriously AVOID Choices

Roger · 28 July 2019

Agent replied

Sorry to read this, please contact our customer services

5/5

Google

Nick Jahanbani provided high quality services, and helped me to find a place to live in a short time. Recommanded!

Eric · 13 April 2023

Agent replied

I am so pleased Nick was able to help you find a new home, we really appreciate your feedback

1/5

Google

Christina Stacey Sutton Choices Sutton She has no respect for tenants and walks in to the property with out any notice. We have asked on more than one action if she could at least knock on the door before entering.

Sam · 28 July 2019

Agent replied

This is not the forum to make a complaint. We have a complaints procedure and we would ask you remove this inappropriate revue and use it

1/5

Google

Christina Stacey Sutton Choices Sutton She has no respect for tenants and walks in to the property with out any notice. We have asked on more than one action if she could at least knock on the door before entering.

Sam · 19 July 2019

Agent replied

This is not the forum to make a complaint. We have a complaints procedure and we would ask you remove this inappropriate revue and use it

5/5

Facebook

I cannot recommend Chris, Stephanie and the team enough, very helpfull from start to finish, faultless service, many thanks to you all

Jason · 25 March 2020

5/5

Google

Thank you Choices for helping us finally helping us sell! Professional, honest & great communication from start to finish. We had been trying to sell for over a year before we came across CHOICES. They managed to find us a buyer within a month and got us the price we was looking for! Would highly recommend using Dan, Daniel & Gabriella to anyone looking to sell!

Tunde · 3 February 2021

5/5

Google

Professional , helpful and friendly stuff ! Dan from Sutton branch is carring and helpful!

Volodymyr · 13 April 2023

Agent replied

So good to hear

1/5

Google

1_ Extra charge 2_ hidden charge 3_ very slowly respond to any call when you have problems At property 4_ they talk to you like you are a foolish

S · 7 June 2021

Agent replied

I am sorry to hear you have had a worrying experience, I can assure you there are no hidden charges and am not aware of any complaint that has been escalated. Please send your concern to complaints@choices.co.uk and I will personally make sure all is looked into and clearly replied to and explained.

5/5

Google

Excellent. Can’t fault the service I have received from Choices Sutton. I would definitely speak to Christina first if I was looking for new tenants or thinking of making a sale or purchase in Sutton.

Samsung · 28 July 2019

Agent replied

I hope your tenants are enjoying their new pad 😉 …

5/5

Google

We bought our property through this agents, I found communication very clear and they came back to us promptly with any answers. I would recommend them for buying a property.

Claire · 22 June 2020

Agent replied

Communication is at the heart of what we do🙏 …

1/5

Google

I had the worst experience in my life renting a flat with this company. Thanks to the deposit scheme I could get my deposit back. The company start claiming money from fees and other staff. The deposit scheme gave me back all. Also, during my tenancy they enter several times with no notice. Be very careful if you are trying to rent a flat with them

Never · 1 December 2017

5/5

Google

Christina at the Sutton office was so helpful and professional and I couldn't have asked for a better person than her. Thanks so much 🙏.PositiveQuality

Gabby · 20 June 2021

Agent replied · 19 June 2024

Brilliant to hear thanks

5/5

Google

Great company to handle my needs. Gemma was so helpful and professional. Thoroughly recommend.

Miss · 28 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Choices's Google reviewsLeave Choices a review

Questions about Choices London

How many reviews does Choices London have?

Choices's London office has 170 reviews across two platforms: 163 on Google, 7 on Facebook (across the whole business).

What is Choices London's rating?

Choices London is rated 3.9 out of 5 across all 170 reviews, and 3.9 out of 5 on Google from 163 reviews.

Where is Choices's London office?

Choices London, 2 Devonshire Square, London, EC2M 4UJ.

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