Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Facebookit asks what do you recommend about choice properties well my answer is everything highly fantastic from.start.to finish selling my house in 5 weeks wow amazing staff kept me.fully.informed.everyday arranged a solicitor which was also fantastic nothing was ever.to much.trouble they all went above and beyond I would recommend to everyone selling or buying don't look any further than choice because as.it says in the name you have definitely made the right choice
Mandy · 11 October 2022
★★★★★ 5/5
GoogleHad a good experience with choices in sutton. Dealt with Christina a very brilliant lady. The other staff is also very friendly and swift. I rented a house threw them and discovered they don’t let u down.
OPINIONS · 1 December 2019
★★★★★ 5/5
GoogleThank You so much to Ben and Christie in the Letting team in choices who helped me find a property quick and easy and making my moving process a lot less stressful. 10/10 would recommend
John · 19 June 2020
★★★★★ 5/5
GoogleI must recommend Choices. My experience of selling my first house was extremely professional with them. Especially when Gabriella started calling to finalise the deal. She is expert in closing the deal and we give her 5 stars in all …
Saadia · 13 April 2022
Agent replied · 24 June 2023
Great work Gabs!
★★★★★ 5/5
FacebookWe've bought 2 properties now with Choice Properties, wouldn't use anyone else. Helpful, professional and friendly. Thanks Choice!
Sarah · 24 October 2022
★★★★★ 1/5
GoogleAvoid where you can.
Very quick in taking the deposit on the same day the viewing happened but never got a reply back when asking questions.
Only unrelated emails which did not answer my questions at all. Supposed to move into a property and got a date. One day prior to that suddenly the asking rent was raised. The referencing company they work with is also not to be recommended. Asked my for my reference, which were sent, 2 days afterwards they required more information, further 4 days later they realized they want to know more. All these things caused delays.
RS · 28 July 2019
★★★★★ 5/5
GoogleExcellent service from start to finish from our agent, Gabriella. Proactive partner throughout the entire sale process. Highly recommend both her and her colleagues at Choices.
Michael · 31 March 2023
Agent replied
So glad to here, Gabs will be delighted
★★★★★ 4/5
GoogleTent for 11years finally moved out, trying to get full deposit back, now being penalised for missed inspections in 2011 !!
Never missed inspections in duration of tenancy, just after keeping your money, …
James · 13 April 2022
Agent replied · 24 June 2023
So happy to read this🙏 …
★★★★★ 1/5
GoogleNotice how 13 of the 17 reviews currently against this company are from simply 'A Google User'? (and are almost all 5 stars?)... I will let you decide what that means!
I can't emphasise enough how awful this company is. I quickly became a landlord who wanted shot of this cowboy company.
Terrible invoicing, communication and general care were standard for them. I would rather have paid them until the end of the tenancy contract I had for them NOT to manage my property (yes, they were that bad).
I hope people actually read these reviews and not just at the inflated star ratings.
David · 26 June 2015
★★★★★ 1/5
GoogleDo avoid this agency! Specially if you are a naive landlord!
They will play behind your back, peeling all your skin off financially.
Koh · 13 April 2023
Agent replied · 19 June 2024
We are sorry to hear this, if you give us some more details we will investigate
★★★★★ 5/5
FacebookAbsolutely super service from Rachel Atlanta and the team, used them twice now and such a faultless personal service, highly recommended
Sharyn · 19 February 2021
★★★★★ 1/5
GoogleThe lettings team run a very dubious business that show total disregard to both tenants and landlords. I found them to be blase about real problems and actually began to snigger and mock when our concerns were explained. Seriously AVOID Choices
Roger · 28 July 2019
Agent replied
Sorry to read this, please contact our customer services
★★★★★ 5/5
GoogleNick Jahanbani provided high quality services, and helped me to find a place to live in a short time. Recommanded!
Eric · 13 April 2023
Agent replied
I am so pleased Nick was able to help you find a new home, we really appreciate your feedback
★★★★★ 1/5
GoogleChristina Stacey Sutton Choices Sutton
She has no respect for tenants and walks in to the property with out any notice. We have asked on more than one action if she could at least knock on the door before entering.
Sam · 28 July 2019
Agent replied
This is not the forum to make a complaint. We have a complaints procedure and we would ask you remove this inappropriate revue and use it
★★★★★ 1/5
GoogleChristina Stacey Sutton Choices Sutton
She has no respect for tenants and walks in to the property with out any notice. We have asked on more than one action if she could at least knock on the door before entering.
Sam · 19 July 2019
Agent replied
This is not the forum to make a complaint. We have a complaints procedure and we would ask you remove this inappropriate revue and use it
★★★★★ 5/5
FacebookI cannot recommend Chris, Stephanie and the team enough, very helpfull from start to finish, faultless service, many thanks to you all
Jason · 25 March 2020
★★★★★ 5/5
GoogleThank you Choices for helping us finally helping us sell! Professional, honest & great communication from start to finish. We had been trying to sell for over a year before we came across CHOICES. They managed to find us a buyer within a month and got us the price we was looking for! Would highly recommend using Dan, Daniel & Gabriella to anyone looking to sell!
Tunde · 3 February 2021
★★★★★ 5/5
GoogleProfessional , helpful and friendly stuff !
Dan from Sutton branch is carring and helpful!
Volodymyr · 13 April 2023
Agent replied
So good to hear
★★★★★ 1/5
Google1_ Extra charge
2_ hidden charge
3_ very slowly respond to any call when you have problems At property
4_ they talk to you like you are a foolish
S · 7 June 2021
Agent replied
I am sorry to hear you have had a worrying experience, I can assure you there are no hidden charges and am not aware of any complaint that has been escalated. Please send your concern to complaints@choices.co.uk and I will personally make sure all is looked into and clearly replied to and explained.
★★★★★ 5/5
GoogleExcellent. Can’t fault the service I have received from Choices Sutton. I would definitely speak to Christina first if I was looking for new tenants or thinking of making a sale or purchase in Sutton.
Samsung · 28 July 2019
Agent replied
I hope your tenants are enjoying their new pad 😉 …
★★★★★ 5/5
GoogleWe bought our property through this agents, I found communication very clear and they came back to us promptly with any answers. I would recommend them for buying a property.
Claire · 22 June 2020
Agent replied
Communication is at the heart of what we do🙏 …
★★★★★ 1/5
GoogleI had the worst experience in my life renting a flat with this company.
Thanks to the deposit scheme I could get my deposit back. The company start claiming money from fees and other staff. The deposit scheme gave me back all.
Also, during my tenancy they enter several times with no notice.
Be very careful if you are trying to rent a flat with them
Never · 1 December 2017
★★★★★ 5/5
GoogleChristina at the Sutton office was so helpful and professional and I couldn't have asked for a better person than her. Thanks so much 🙏.PositiveQuality
Gabby · 20 June 2021
Agent replied · 19 June 2024
Brilliant to hear thanks
★★★★★ 5/5
GoogleGreat company to handle my needs. Gemma was so helpful and professional. Thoroughly recommend.
Miss · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.