Trusted Agent profile · London
★★★★★
266 reviews across 1 platform
Entrance on Sheen Lane, Ground Floor, 254 Upper Richmond Road West, Sheen, London, SW14 8AG
Chestertons Estate Agents's office in London, at Entrance on Sheen Lane, is rated 4.9 out of 5 across 266 reviews on 1 platform, including 266 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much Maya Smith and team from Chestertons East Sheen for helping us find our new home and for answering my daily phone calls!
We’re thrilled to hear about your positive experience, Abi! It’s great to know that Maya and the team were able to assist you in finding your new home. Thank you for your kind words and trust in us! Enjoy your new space!
5/5
GoogleMy dealings with Maya Smith were very professional. She was helpful, always returning calls asap and providing requested information, combined with a very pleasant personality.
Thank you, Pamela! We're thrilled to hear about your positive experience with Maya. Our team strives to provide excellent service, and it's great to know that her professionalism and responsiveness made a difference for you. We appreciate your feedback!
5/5
GoogleI recently used Chestertons to purchase my new home. Sarah was my main contact and she was extremely professional and helpful, always returning calls promptly and staying calm throughout the sometimes stressful process. Thank you!
Hi Tamsin, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
5/5
GoogleSarah has been outstanding in this process, going above and beyond, cliche I know, but in this case, absolutely true. Would 100% recommend.
Thank you, Daniel! We’re thrilled to hear about your positive experience with Sarah. Our team strives to provide excellent service, and it’s great to know that we hit the mark for you. Your recommendation means a lot to us!
5/5
GoogleRecently, we sold a property through Chestertons, and it was a great experience. Timothy Gray is very knowledgeable about real estate, and he and his team were professional, efficient, and supportive throughout the entire process. We would definitely recommend them!
Hi Maximiliano, thank you for taking the time to write a great review and sharing your experience with the team. Should you require any further assistance, we will be happy to help. Best wishes.
5/5
GoogleWe recently purchased a house through Chesterstons, and were very happy with our experience. What truly stood out was Sarah's ability to follow through promptly and effectively, she was always on top of things and never missed a beat. Thanks to her professionalism and commitment, the purchase went through smoothly and on schedule. If we ever need to sell - she would definetly be our go-to person.
Thank you for the fantastic feedback, M! We're thrilled to hear about your positive experience and Sarah's exceptional support throughout your home purchase. Your satisfaction means the world to us, and we look forward to assisting you in the future!
5/5
GoogleWe had a great experience with Maya from the Chestertons East Sheen office, always happy to take our calls, answer any questions and address any worries, no matter how big or small. She went above and beyond to help make our move as smooth as possible and we feel very lucky to have worked with her :)
Thank you for your wonderful feedback, Asha! We're thrilled to hear about your positive experience with Maya. Our team strives to provide exceptional service, and it’s great to know she made your move smooth and enjoyable. Wishing you all the best in your new home!
5/5
GoogleI have done business many times with this office. I have no words to describe how responsive they are, how well they know the market and how patient they are on addressing our needs, expectations and requirements. Jake and Kerri Ann were always spot on recommending the right properties for us and the tours and viewings they made for us were professional to the very high standards. I strongly recommend them . amazing team and an amazing officePositiveResponsiveness, Quality, Professionalism
Hello George, Thank you for taking the time to leave this review. I've just spoken with Jake and Kerri Ann, who are delighted with your feedback and would like me to convey that it has been an absolute pleasure to help you with your property search. If you have any further queries, please feel free to let them know. Wishing you all the best!
5/5
GoogleSarah Heavens-Lang managed the purchase of our new home from the East Sheen Branch of Chesterton's. Throughout the process she was professional, helpful and facilitated access to the property for surveys etc without any hassle whatsoever. Sarah was very honest and upfront at all times and we genuinely felt she had the right balance of looking after the interests of both us as the buyer and the seller respectively. We would definitely return to Sarah in the event we look to buy in this area again. Thank you Sarah!
Hello Simon, Thank you for taking the time to provide us with this feedback. We have passed your compliments on to Sarah, who is delighted to have assisted you in your recent purchase and would like to thank you for your kind words. Should you need any future assistance, please do not hesitate to reach out to her and the team. Wishing you all the health and happiness in your new home!
5/5
GoogleSarah has been wonderful throughout our purchase. We met Sarah in Jan 2020 and competed our transaction in September 2020. It’s one of those fate stories that you wouldn’t believe. Sarah became a friend and I felt very comfortable with her, she made me calm when I was on the edge. She helped us at every point we needed it. I highly recommend the East Sheen Chestertons branch, they are all lovely to talk too. If you get Sarah managing your sale/purchase then you will be in good hands. She will ensure you get what you need.PositiveResponsiveness, Quality, Professionalism, Value
Hello Lisa, Thank you for taking the time to provide us with such a glowing review. We have passed your compliments on to Sarah, who would like to thank you and confirm that it was an absolute pleasure assisting you with your recent sale. Should you need any future help, please do not hesitate to reach out to her and the East Sheen team! Wishing you all the best in your new home!
5/5
GoogleSarah was fantastic in helping us to sell our home!
We're thrilled to hear about your positive experience with Sarah! Our team is dedicated to providing exceptional service, and it's great to know she made the process smooth for you. Thank you for the fantastic feedback!
5/5
GoogleTim and Tammy we're great throughout the entire process of our new house purchase. Always responsive and willing to roll-up their sleeves to help get the deal over the line at the end. If you're looking for estate agents who are professional and care, then look no further than Tim and Tammy at Chestertons East Sheen.
Thank you, Hector! We're thrilled to hear about your positive experience with Tim and Tammy. Our team is dedicated to providing exceptional service, and it's great to know they made a difference in your home purchase. Your recommendation means a lot to us! Enjoy your new home!
5/5
GoogleMaya at Chestertons East Sheen provided an excellent service during our rental search. In addition to showing the property, Maya supported us throughout the process, which was more complicated for us as we’re moving from Denmark.
Thank you for sharing your experience, Simon! We're thrilled to hear that Maya provided you with excellent support during your rental search. Moving can be challenging, especially from abroad, and we’re glad she made the process smoother for you. Wishing you all the best in your new home!
5/5
GoogleAmazing communication throughout the selling process. Special thanks to Sarah Heavens for keeping me in up to date at all times.
Hi Joews, thank you for taking the time to write a great review and sharing your experience with the team. Should you require any further assistance, we will be happy to help. Best wishes.
5/5
GoogleI've had a very good time working with Tammy. She's diligent, personable and goes that extra mile for a client. Highly recommended if you're looking to purchase in this area.
Thank you, Christopher! We're thrilled to hear about your positive experience with Tammy. Her dedication and approach to client service truly set us apart. We appreciate your recommendation and look forward to assisting more clients in their property journeys!
5/5
GoogleWe recently purchased our new home through Chestertons and had a great experience - highly recommend! Special mention for Sarah who was very helpful throughout the process and a pleasure to work with. Communication was excellent and we got a lot of helpful advice from her all the way through. The moving in gift box from Chestertons which was also a nice touch!
Hi Michael, thank you for taking the time to write a great review and sharing your experience with the team. Wishing you all the best.
5/5
GoogleExcellent service. Moved to Chestertons after 6 months of failed effort from another agents. Better photos, videos etc and good advice and apartment now sold in a tough market
Thank you, Philip! We're thrilled to hear that you had a great experience with us. Our team always strives to provide the best service, and we're glad we could help you successfully sell your apartment in a challenging market. Your feedback means a lot!
5/5
GoogleMaya supported us at every step in finding a home that met our criteria within a very short time. Thank you again for everything, Maya.
Thank you, Fusun! We're thrilled to hear that Maya was able to assist you in finding your perfect home quickly. Your satisfaction is our top priority, and we appreciate your kind words!
4/5
GoogleGreat local agency, loads of knowledge. Matthew and Sarah worked hard to sell our property in a tough market. Only dropped one star as post-sale we would have liked more regular Comms from the team and understanding of our completion date requirements.
Hi Duncan, Thank you for taking the time to leave this honest review. We're pleased to hear that Matthew and Sarah were able to offer support in selling your property. We will make sure to pass your feedback along too! We wish you all the best, and please do reach out if you need anything else from us.
5/5
GoogleChestertons are very good, always professional, polite and know the lettings market well. In particular a special mention to Edward Rice, Associate Director Lettings in East Sheen, who is very easy to deal with and gets the job done. 5 stars.
Hi John, It's fantastic to hear how highly you speak of your team and the service we provide! Thank you for taking the time to leave this review, please do reach out if there's anything we can support you with.
5/5
GoogleExcellent experience with Maya, Alex, and the East Sheen team, great communication, teamwork, and organisation throughout the tenant search process. I really appreciated their professionalism and efficiency.
Thank you, Gianna! We're thrilled to hear about your excellent experience with Maya, Alex, and the team. Your kind words about our communication and professionalism mean a lot to us. We're here to help with any future needs!
5/5
GoogleKate Bennett is so professional during our house rental process in East Sheen. She is definitely focused on creating solutions, not making difficulties for you. She helped us to find a great house in a short time and managed all the process really well. I highly recommend Chestertons. Thank you again.PositiveResponsiveness, Quality, Professionalism, Value
Hello Burca, Thank you for taking the time to provide us with this feedback. We're delighted to read that Kate assisted you in your recent property search and have passed your kind words on to her. If you need any further assistance from the team at East Sheen, please get in touch. Wishing you all the health and happiness in your new home!
5/5
GoogleGreat service from Chestertons, especially Sarah Heavens Lang, would highly recommend. She was super helpful, gave great recommendations, very good to keep things moving and made the whole experience less stressful. Thank you Sarah!
5/5
GoogleSarah and Matthew were one of the most professional teams we have dealt with. They kept us informed and really supported us every step of the way. I highly recommend them! whether one wants to sell or buy!
Hi Annemie, Thanks for taking the time to leave this review. Glad to hear Sarah and Matthew were able to provide such a high standard of support! Please do get in touch if you need any further assistance from us.
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