Trusted Agent profile · London

Chestertons Estate Agents London reviews

4.9

★★★★★ Excellent

266 reviews across 1 platform

Entrance on Sheen Lane, Ground Floor, 254 Upper Richmond Road West, Sheen, London, SW14 8AG

Chestertons Estate Agents's office in London, at Entrance on Sheen Lane, is rated 4.9 out of 5 across 266 reviews on 1 platform, including 266 Google reviews rated 4.9.

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4.9 / 5

266

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Tammy Pearce was very helpful and responsive throughout our property search. She regularly shared suitable listings and kept communication clear and professional. We appreciated her support and would recommend her to anyone looking for a reliable estate agent.

İlayda · 16 March 2026

Agent replied · 16 April 2026

Thank you, İlayda! We're thrilled to hear about your positive experience with Tammy. Our team strives to provide excellent service, and it's great to know her support made a difference. We appreciate your recommendation and look forward to assisting you in the future!

5/5

Google

Really appreciate how helpful Maya and Alex have been throughout the process of renting out our flat. They secured a tenancy very quickly and Maya kept me well informed throughout the process. Both Maya and Alex are extremely professional. Highly recommend!

Natasha · 16 February 2026

Agent replied · 16 April 2026

Thank you, Natasha! We're thrilled to hear about your positive experience with Maya and Alex. Their dedication to keeping clients informed and securing tenancies efficiently is truly commendable. We appreciate your recommendation and look forward to assisting you in the future!

5/5

Google

Tammy was so helpful for our search, she's consistently sent us applicable properties over our year-long search and was an incredible advocate for us in viewing and offering. Thanks, Tammy for your help!

Cassandra · 2 April 2026

Agent replied · 16 April 2026

Thank you, Cassandra! We're thrilled to hear about your positive experience with Tammy. Her dedication to finding the right properties for our clients is truly commendable. We appreciate your kind words and are glad to have been part of your journey!

5/5

Google

Recently we purchased a property through Chesterton's with Sarah Heavens -Lang as the main point of contact. Sarah was very professional and had a very good depth of knowledge and understanding of the industry. She helped to push the transaction through and communicated very well in the chain. Sarah was always available to call and was very pro active in her communications. Thank you Sarah and the team for guiding a smooth transaction. Laura and Iain.

Laura · 6 January 2025

Agent replied · 24 December 2024

Hi Laura, thank you for the positive feedback. We are so glad Sarah was professional and had a good understanding of the industry. We appreciate the great review and wish you all the best.

5/5

Google

Fantastic team at Chestertons East Sheen, especially Tammy, great communication, extremely helpful, always putting in extra effort to help us find our new home.

Zoe · 11 May 2026

Agent replied · 11 October 2026

Thank you for your wonderful feedback, Zoe! We're thrilled to hear that Tammy and the team provided you with exceptional service. Your satisfaction is our priority, and we're glad you found your new home with us!

5/5

Google

I have worked with Chestertons to buy, sell and rent my property over the years and have always been delighted with their service. Having just bought through them, with Sarah Heavens-Lang as the point of contact, I found the whole experience very smooth and stress free. Sarah is always available on the phone or email and responds quickly if away from the office. I was grateful for her efforts to keep the chain moving and her warm, calm demeanour. I send my thanks to Sarah and the team.

Emma · 8 September 2024

Agent replied · 24 October 2024

Hi Emma, thank you for taking the time to write a great review. We are so glad Sarah was always available and responded quickly. We really appreciate the kind words and supporting us. If you need anything further, we will be happy to help.

5/5

Google

Sarah was fantastic from start to finish. She kept us informed, answered every question promptly, and handled everything smoothly. A genuinely great service, thank you, Sarah, Tim, Tammy and the team at Chestertons.

Tom · 11 February 2026

Agent replied · 11 October 2026

Thank you, Tom! We're thrilled to hear about your positive experience with Sarah and the team. Keeping our clients informed and supported is a priority for us. Your kind words motivate us to keep providing great service. We appreciate your feedback!

5/5

Google

Sarah has been by our side for several years until we found the right place and has been instrumental making it happen. Thanks so much to Sarah and the team.

Arne · 16 February 2026

Agent replied · 16 April 2026

Thank you, Arne! We're thrilled to hear about your positive experience with Sarah and the team. Helping you find the right place is what we strive for, and it's wonderful to know we could assist you throughout the journey. Your feedback means a lot to us!

5/5

Google

Sarah was helpful from beginning to end, the process was really smooth and no issues at all, thank you! Also thanks Tim for the initial viewings

Johnny · 16 March 2026

Agent replied · 16 April 2026

Thank you, Johnny! We're thrilled to hear that Sarah and Tim provided you with such great support throughout your experience. Smooth processes and helpful team members are what we strive for, and your feedback means a lot to us!

5/5

Google

Sarah was a great help when selling our property recently. She made the whole process feel easy and supported us the whole way though.

Eleanor · 16 March 2026

Agent replied · 16 April 2026

Thank you for your fantastic review, Eleanor! We're thrilled to hear that Sarah provided such excellent support during your selling process. We strive to make every experience seamless for our clients. Your feedback means a lot to us!

5/5

Google

Brilliant from getting my property up for sale, all the way through to completion. Tammy, Sarah and Tim were knowledgeable and helpful through the sale process, and respectful and professional through the viewings process. Would highly recommend them.

Peter · 11 November 2025

Agent replied · 11 October 2026

Thank you, Peter, for your fantastic review! We're thrilled to hear that Tammy, Sarah, and Tim provided you with such a positive experience. Your recommendation means a lot to us, and we look forward to helping more clients like you in the future!

5/5

Google

Having had several dealings over the years with agents in East Sheen I can truly say that Chestertons far and away outdo all of their local competitors. Their professionalism and customer service was second to none. These qualities coupled with their exceptional local knowledge led by Sarah puts them at the pinnacle of other agents in and around the local area. I would not have a moments hesitation in recommending them.

Barbi · 16 March 2026

Agent replied · 16 April 2026

Thank you, Barbi! We're thrilled to hear about your positive experiences with us. Sarah and the team work hard to provide top-notch service and local expertise. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

We have received top-class and meticulous support from Sarah Heavens-Lang with our house search in East Sheen. Her depth of knowledge of the area was very helpful. She was always proactive - responding quickly to enquiries and keeping in touch at regular intervals - encouraging us when we were finding the process challenging. We met many agents during the process but Sarah stood out as a genuine person and a total professional. Thank you!

Wendy · 5 October 2026

5/5

Google

Brilliant experience from start to finish (only took just over 2 months to move due to having a proactive chain). Sarah was a great communicator keeping us very well informed. Thank you Sarah!

Chloe · 11 December 2025

Agent replied · 11 October 2026

Thank you, Chloe! We're thrilled to hear that you had a brilliant experience and that Sarah provided such great communication throughout your move. We appreciate your feedback and wish you all the best in your new home!

5/5

Google

We recently purchased our home with the help of Chestertons, and couldn't be happier with the exceptional service provided by them (and in particular Sarah). Her professionalism, good knowledge of the area, and negotiation skills helped close the transactions in time. She was always friendly and approachable through out the process. We highly recommend Chestertons and Sarah Heavens-Lang to anyone looking for a professional estate agent in London.

Pankin · 25 August 2024

Agent replied · 24 October 2024

Hi Pankin, thank you for taking the time to write a great review. We are so glad Sarah was always friendly and approachable throughout the process. Thank you for the support, should you require any further assistance, we will be happy to help.

5/5

Google

Maya was responsive and incredibly helpful and she went the extra mile for us, thanks again Maya!

Michael · 16 March 2026

Agent replied · 16 April 2026

Thank you, Michael! We’re thrilled to hear about your positive experience with Maya. Going the extra mile for our clients is what we strive for. Your feedback means a lot to us!

5/5

Google

We had the chance to work with Sarah from Chestertons East Sheen, and she was incredibly helpful and supportive throughout the entire process. As this was our first experience with the UK property market, her clear explanations, honest feedback, and kind guidance made everything much easier to understand. She was always responsive and patient, and we felt more confident at every step thanks to her input. Thank you very much, Sarah, your professional and friendly support meant a lot to us!

Ender · 11 October 2025

Agent replied · 11 October 2026

Thank you for your wonderful feedback, Ender! We're thrilled to hear about your positive experience with Sarah. Our team is dedicated to providing exceptional support, especially for first-time buyers. Your confidence in the process is what we aim for, and we appreciate your kind words!

5/5

Google

We recently bought our first apartment, and we couldn’t have asked for a better estate agent than Sarah. From the very beginning, she was patient, informative, and incredibly supportive. As first-time buyers, we had a lot of questions, and Sarah took the time to explain everything clearly, never making us feel rushed or overwhelmed. She was always quick to respond and kept things moving smoothly, which made a potentially stressful process feel manageable. She truly understood how important this milestone was for us and made us feel genuinely cared for throughout the journey. Thanks to her guidance and dedication, we found a place we love. We’re so grateful to have had Sarah by our side and would wholeheartedly recommend her to anyone looking for a kind, knowledgeable, and reliable agent.

Summer · 11 October 2025

Agent replied · 11 October 2026

Thank you for your wonderful review, Summer! We're thrilled to hear about your positive experience with Sarah. It's great to know she made your first-time buying journey smooth and enjoyable. Congratulations on your new apartment! We appreciate your recommendation and wish you all the best in your new home.

5/5

Google

I was lucky to have Sarah working on my flat sale in these tricky times. She was tenacious about finding the right strategy and getting people through the door. She was completely transparent with the current state of play which is what I valued and transparent with her views, feedback and when strategies needed to be adjusted. Sarah got the sale over the line, brilliant!

Clint · 11 February 2026

Agent replied · 11 October 2026

Thank you, Clint! We're thrilled to hear about your positive experience with Sarah. Her dedication and transparency truly make a difference in navigating the market. Congratulations on your sale, it's great to know we could support you during this process!

5/5

Google

Thank you so much Tim, Sarah, Lydia and the team in East Sheen! You did a fantastic job on the sale of our house, always friendly, informative and sympathetic to our concerns. Sarah, in particular, got us through the final stages with aplomb! All the best Anne and Jim

Anne · 6 March 2025

Agent replied · 7 March 2025

Hi Anne, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Google

It was the best experience we got from such a process so far! Sarah was the best support since day 1, tirelessly answered all of our questions & requests, diligently followed & supported the whole process, almost acted like a solicitor. Her colleagues were also quite helpful when we need to ask any question, such a smooth process! I can't think of getting this much close to completion without her support. What can I ask more from an estate agent? Highly recommended!

Yüksel · 18 July 2023

Agent replied · 12 June 2024

Hi Yüksel, We're incredibly pleased to hear abut your positive experience with Sarah and the team! Thank you for taking the time to leave this review and for the recommendation. Please don't hesitate to reach out if there's anything else we can support you with.

5/5

Google

I was searching for a peppery couple weeks and dealt with different estate agents who has wasted my time however my experience With Chesterton is completely different, Tushar has managed to show us 2 nice properties and finalized the entire proceed in less than 3 working days! No words to disturb how professional Tushar and his colleague Lydia is! Just to mention Tushar is very friendly, Honest and supportive. Tushar has showed us around the area and informed us about the schools around the area and due to the shortage of time to enroll the little one he has called the landlord to get the contract signed at the earliest to reserve a space in the school. Many thanks Tushar & Lydia!

Mohammed · 13 June 2023

Agent replied · 12 June 2024

Hi Mohammed, Thank you for taking the time to leave this great review. We're so pleased to hear that Tushar & Lydia were able to offer such an exceptional service and help you secure a new property! We wish you all the best in your new home, and please do reach out if you need any further assistance.

5/5

Google

I’m delighted to have used Chestertons in East Sheen for the sale of our flat. It was a pleasure to have been able to work together. Matthew assured us the process did not need to be stressful and indeed it was not. Their extensive experience and expertise meant that we had accepted an offer within a month of listing with them (after having listed with other agents for over 4 months). Victoria was our main point of contact. We are specially grateful to her as she always took the time to listem to us, and address and questions or concerns we had. She also did the heavy lifting to ensure the sale went through smoothly, in a tricky chain of over 5! I wholeheartedly recommend the team at Chestertons in East Sheen.

Karin · 13 June 2023

Agent replied · 12 June 2024

Hi Karin, We're so pleased to hear about your positive experience with our team during the sale of your flat. Thank you for taking the time to leave this lovely review, and please do reach out if there's anything else we can support you with!

5/5

Google

It was a pleasure dealing with Chestertons’ east sheen office. We have been looking for a property in east sheen for more than an year with quite a few local agents however they were the only ones who really understood our needs and gave us practical advice on what to go for. Given the economic climate, it’s difficult to build trust and they definitely did well. Sarah was our key partner in east sheen and she genuinely supported us in our search for many months and finally we completed on our purchase recently. Matthew has been quite cool to work with too.

Manish · 13 June 2023

Agent replied · 12 June 2024

Hi Manish, We're very pleased to hear that our team was able to offer such incredible and professional support during your search for a new home! We wish you all the best, and please don't hesitate to get in touch if you need anything else.

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