Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had an excellent experience with Sarah Heavens-Lang from Chestertons East Sheen. We had been looking at various properties in the area but were never quite ready to put ours on the market.. Sarah gave us excellent advice which helped us decide to take the plunge. She was fantastic throughout our sale and found several motivated buyers for our property. She also provided great local knowledge and advice on our onward purchase and was available throughout the entire process. I very much doubt it would have been so smooth without her commitment and diligence! A huge thank you to Sarah and the rest of the Chestertons team!! We highly recommend them for your sale or otherwise!
Steven · 2 April 2026
Agent replied · 16 April 2026
Thank you, Steven! We're thrilled to hear about your fantastic experience with Sarah and the team. It's great to know her local expertise and support made your selling process smooth. We appreciate your recommendation and look forward to assisting you and others in the future!
★★★★★ 5/5
GoogleFollowing the notice from previous tenants, Alex Wazey and Maya Smith from Chesterton’s Sheen immediately got to work.
A suitable new tenant was found quickly who moved in within two days of the previous tenants leaving…
The whole process, including contracts was managed seamlessly and very professionally. I would definitely recommend Alex and Maya without hesitation as they both worked with their office support as a coordinated team to provide a quality service. Thank you
BB · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic review, BB Roy! We're thrilled to hear about your positive experience with Alex and Maya. Our team always strives for seamless service, and it's great to know they made a quick and professional transition for you. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleI worked with Chestertons to rent my house in Richmond. They were very professional and prompt. They prepared marketing package within days and house was rented within 2 weeks.
Alex Wassey had been great informing me before and after each viewing. More importantly quality of tenants is great.
Thank you Alex and team. You have all been fantastic. Very grateful
Halil · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic review, Halil! We're thrilled to hear about your positive experience with Alex and the team. It's our goal to provide professional service and quality tenants. Your appreciation means a lot to us!
★★★★★ 5/5
GoogleWe sold our property through Chesterton's recently and they were great through the process. Tim gave great advice on marketing the property and adjusting our strategy once it hit the market. He was supportive when we had offers come in, then kept the conveyancing process moving, keeping in touch with solicitors for both sides making it a very smooth process. We did the sale remotely and Tim made the communication easy, either making himself available at odd hours or following up with comprehensive emails.
I would strongly recommend Chestertons if you are selling a house in the East Sheen area!
James · 7 March 2025
Agent replied · 7 March 2025
Hi James, thank you for taking the time to leave some positive feedback and sharing your experience with the team. We appreciate the kind words and wish you all the best.
★★★★★ 5/5
GoogleAlex and the team found me a lovely, professional tenant with good affordability. I was on holiday at the time and Alex called from London and patiently took me through my best options and gave good advice. When I arrived back all was …
Tammy · 16 February 2026
Agent replied · 16 April 2026
Thank you, Tammy! We’re thrilled to hear about your positive experience with Alex and Stanislava. Our team is dedicated to providing excellent service, and it’s great to know you felt supported throughout the process. We appreciate your feedback and look forward to assisting you again!
★★★★★ 5/5
GoogleWe recently sold our house through Chesterton’s in East Sheen. Tim, Sarah and the team provided us with a very professional service, understanding our requirements and giving us a realistic appraisal. From assessing the value of our home to planning the viewings and negotiating the offers, we were regularly kept informed and consulted and we achieved an acceptable offer very quickly. Sarah’s diligence in following through was evident throughout and her managing of our buyers expectations proved crucial.
Chris · 28 February 2025
Agent replied · 25 February 2025
Hi Chris, thank you for taking the time to write a great review and sharing your experience with the team. Should you require any further assistance, we will be happy to help. Best wishes.
★★★★★ 5/5
GoogleTammy Pearce was very helpful and responsive throughout our property search. She regularly shared suitable listings and kept communication clear and professional.
We appreciated her support and would recommend her to anyone looking for a reliable estate agent.
İlayda · 16 March 2026
Agent replied · 16 April 2026
Thank you, İlayda! We're thrilled to hear about your positive experience with Tammy. Our team strives to provide excellent service, and it's great to know her support made a difference. We appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
GoogleReally appreciate how helpful Maya and Alex have been throughout the process of renting out our flat. They secured a tenancy very quickly and Maya kept me well informed throughout the process. Both Maya and Alex are extremely professional. Highly recommend!
Natasha · 16 February 2026
Agent replied · 16 April 2026
Thank you, Natasha! We're thrilled to hear about your positive experience with Maya and Alex. Their dedication to keeping clients informed and securing tenancies efficiently is truly commendable. We appreciate your recommendation and look forward to assisting you in the future!
★★★★★ 5/5
GoogleTammy was so helpful for our search, she's consistently sent us applicable properties over our year-long search and was an incredible advocate for us in viewing and offering. Thanks, Tammy for your help!
Cassandra · 2 April 2026
Agent replied · 16 April 2026
Thank you, Cassandra! We're thrilled to hear about your positive experience with Tammy. Her dedication to finding the right properties for our clients is truly commendable. We appreciate your kind words and are glad to have been part of your journey!
★★★★★ 5/5
GoogleRecently we purchased a property through Chesterton's with Sarah Heavens -Lang as the main point of contact. Sarah was very professional and had a very good depth of knowledge and understanding of the industry. She helped to push the transaction through and communicated very well in the chain. Sarah was always available to call and was very pro active in her communications. Thank you Sarah and the team for guiding a smooth transaction. Laura and Iain.
Laura · 6 January 2025
Agent replied · 24 December 2024
Hi Laura, thank you for the positive feedback. We are so glad Sarah was professional and had a good understanding of the industry. We appreciate the great review and wish you all the best.
★★★★★ 5/5
GoogleSarah Heavens-Lang was brilliant. I had a fantastic experience working with her as my estate agent. She was incredibly helpful throughout the entire process, always available to answer questions and provide clear, honest advice. Her …
Dan · 16 February 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with Sarah! We're thrilled to hear that her professionalism and support made your journey smooth and enjoyable. Your recommendation means a lot to us, and we look forward to helping more clients like you in the future!
★★★★★ 5/5
GoogleI have worked with Chestertons to buy, sell and rent my property over the years and have always been delighted with their service.
Having just bought through them, with Sarah Heavens-Lang as the point of contact, I found the whole experience very smooth and stress free. Sarah is always available on the phone or email and responds quickly if away from the office. I was grateful for her efforts to keep the chain moving and her warm, calm demeanour. I send my thanks to Sarah and the team.
Emma · 8 September 2024
Agent replied · 24 October 2024
Hi Emma, thank you for taking the time to write a great review. We are so glad Sarah was always available and responded quickly. We really appreciate the kind words and supporting us. If you need anything further, we will be happy to help.
★★★★★ 5/5
GoogleSarah has been by our side for several years until we found the right place and has been instrumental making it happen. Thanks so much to Sarah and the team.
Arne · 16 February 2026
Agent replied · 16 April 2026
Thank you, Arne! We're thrilled to hear about your positive experience with Sarah and the team. Helping you find the right place is what we strive for, and it's wonderful to know we could assist you throughout the journey. Your feedback means a lot to us!
★★★★★ 5/5
GoogleSarah was helpful from beginning to end, the process was really smooth and no issues at all, thank you!
Also thanks Tim for the initial viewings
Johnny · 16 March 2026
Agent replied · 16 April 2026
Thank you, Johnny! We're thrilled to hear that Sarah and Tim provided you with such great support throughout your experience. Smooth processes and helpful team members are what we strive for, and your feedback means a lot to us!
★★★★★ 5/5
GoogleSarah was a great help when selling our property recently. She made the whole process feel easy and supported us the whole way though.
Eleanor · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic review, Eleanor! We're thrilled to hear that Sarah provided such excellent support during your selling process. We strive to make every experience seamless for our clients. Your feedback means a lot to us!
★★★★★ 5/5
GoogleHaving had several dealings over the years with agents in East Sheen I can truly say that Chestertons far and away outdo all of their local competitors. Their professionalism and customer service was second to none. These qualities coupled with their exceptional local knowledge led by Sarah puts them at the pinnacle of other agents in and around the local area. I would not have a moments hesitation in recommending them.
Barbi · 16 March 2026
Agent replied · 16 April 2026
Thank you, Barbi! We're thrilled to hear about your positive experiences with us. Sarah and the team work hard to provide top-notch service and local expertise. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe recently purchased our home with the help of Chestertons, and couldn't be happier with the exceptional service provided by them (and in particular Sarah). Her professionalism, good knowledge of the area, and negotiation skills helped close the transactions in time. She was always friendly and approachable through out the process. We highly recommend Chestertons and Sarah Heavens-Lang to anyone looking for a professional estate agent in London.
Pankin · 25 August 2024
Agent replied · 24 October 2024
Hi Pankin, thank you for taking the time to write a great review. We are so glad Sarah was always friendly and approachable throughout the process. Thank you for the support, should you require any further assistance, we will be happy to help.
★★★★★ 5/5
GoogleMaya was responsive and incredibly helpful and she went the extra mile for us, thanks again Maya!
Michael · 16 March 2026
Agent replied · 16 April 2026
Thank you, Michael! We’re thrilled to hear about your positive experience with Maya. Going the extra mile for our clients is what we strive for. Your feedback means a lot to us!
★★★★★ 5/5
GoogleThank you so much Tim, Sarah, Lydia and the team in East Sheen! You did a fantastic job on the sale of our house, always friendly, informative and sympathetic to our concerns. Sarah, in particular, got us through the final stages with aplomb! All the best Anne and Jim
Anne · 6 March 2025
Agent replied · 7 March 2025
Hi Anne, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleIt was the best experience we got from such a process so far! Sarah was the best support since day 1, tirelessly answered all of our questions & requests, diligently followed & supported the whole process, almost acted like a solicitor. Her colleagues were also quite helpful when we need to ask any question, such a smooth process! I can't think of getting this much close to completion without her support. What can I ask more from an estate agent? Highly recommended!
Yüksel · 18 July 2023
Agent replied · 12 June 2024
Hi Yüksel,
We're incredibly pleased to hear abut your positive experience with Sarah and the team! Thank you for taking the time to leave this review and for the recommendation. Please don't hesitate to reach out if there's anything else we can support you with.
★★★★★ 5/5
GoogleI was searching for a peppery couple weeks and dealt with different estate agents who has wasted my time however my experience With Chesterton is completely different,
Tushar has managed to show us 2 nice properties and finalized the entire proceed in less than 3 working days! No words to disturb how professional Tushar and his colleague Lydia is!
Just to mention Tushar is very friendly, Honest and supportive.
Tushar has showed us around the area and informed us about the schools around the area and due to the shortage of time to enroll the little one he has called the landlord to get the contract signed at the earliest to reserve a space in the school.
Many thanks Tushar & Lydia!
Mohammed · 13 June 2023
Agent replied · 12 June 2024
Hi Mohammed,
Thank you for taking the time to leave this great review. We're so pleased to hear that Tushar & Lydia were able to offer such an exceptional service and help you secure a new property! We wish you all the best in your new home, and please do reach out if you need any further assistance.
★★★★★ 5/5
GoogleI’m delighted to have used Chestertons in East Sheen for the sale of our flat. It was a pleasure to have been able to work together.
Matthew assured us the process did not need to be stressful and indeed it was not. Their extensive experience and expertise meant that we had accepted an offer within a month of listing with them (after having listed with other agents for over 4 months).
Victoria was our main point of contact. We are specially grateful to her as she always took the time to listem to us, and address and questions or concerns we had. She also did the heavy lifting to ensure the sale went through smoothly, in a tricky chain of over 5!
I wholeheartedly recommend the team at Chestertons in East Sheen.
Karin · 13 June 2023
Agent replied · 12 June 2024
Hi Karin,
We're so pleased to hear about your positive experience with our team during the sale of your flat. Thank you for taking the time to leave this lovely review, and please do reach out if there's anything else we can support you with!
★★★★★ 5/5
GoogleIt was a pleasure dealing with Chestertons’ east sheen office. We have been looking for a property in east sheen for more than an year with quite a few local agents however they were the only ones who really understood our needs and gave us practical advice on what to go for. Given the economic climate, it’s difficult to build trust and they definitely did well. Sarah was our key partner in east sheen and she genuinely supported us in our search for many months and finally we completed on our purchase recently. Matthew has been quite cool to work with too.
Manish · 13 June 2023
Agent replied · 12 June 2024
Hi Manish,
We're very pleased to hear that our team was able to offer such incredible and professional support during your search for a new home! We wish you all the best, and please don't hesitate to get in touch if you need anything else.
★★★★★ 5/5
GoogleRecently, we sold a property through Chestertons, and it was a great experience. Timothy Gray is very knowledgeable about real estate, and he and his team were professional, efficient, and supportive throughout the entire process. We would definitely recommend them!
Maximiliano · 21 February 2025
Agent replied · 25 February 2025
Hi Maximiliano, thank you for taking the time to write a great review and sharing your experience with the team. Should you require any further assistance, we will be happy to help. Best wishes.
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