Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHi Josh and the team,
I just wanted to thank you all for a wonderful job you have done from start to finish. Our consultant Sadia mentioned that Josh very much stood out amongst so many Agents and was prepared to take an extra mile. I can only second that and thank the whole team for being so organised throughout the process and for delivering the property to the required standard.
Thank you very much!
Raimonda Goode
Global Relocation Manager Team Lead
4 Corners Relocation
Raimonda · 13 June 2023
Agent replied · 12 June 2024
Hi Raimonda,
Thank you for taking the time to leave a review. We're so pleased to hear about your wonderful experience with the team and how supportive they have been! Please don't hesitate to get in touch if you need any further assistance.
★★★★★ 5/5
GoogleWe've had a great experience working with Chestertons in our flat hunt! We've been working specifically with Tamara who has been amazing and super helpful. We really appreciate all the advice and time she has taken to help guide us through the process of looking for a new flat. The property market in London is extremely competitive and Tamara has really gone the extra mile providing us with some really handy advice that has helped us get the best deal possible. Thank you for all your help - massively appreciated!
Ed · 13 June 2023
Agent replied · 12 June 2024
Hi Ed,
Thank you for taking the time to leave this great review. It's fantastic to hear how Tamara has been able to offer such an exceptional service. We wish you all the best, and please don't hesitate to get in touch if you need any further assistance.
★★★★★ 5/5
GoogleMy husband and I are renting for the first time through Chestertons Battersea & Clapham. Josh Burfitt has been incredible at guiding us through the process and finding an excellent short term let for us which is tough to do! We highly recommend working with Josh and the Chestertons team based on their timeliness to respond for viewings and communication from beginning to end. Also, there seems to be a great team dynamic in the office and it was noticeable when we went to pick up the keys. Overall 10/10 service experience!
Christina · 13 June 2023
Agent replied · 12 June 2024
Hi Christina,
We're so pleased to hear how Josh and the team have been able to offer such an exceptional service during your renting experience! Thank you for taking the time to leave this lovely review, and please don't hesitate to get in touch if there's anything else we can support you with.
★★★★★ 5/5
GoogleChestertons have been our rental agents since 2011. The letting Director Gary Noone and his team have been absolutely brilliant in managing our rentals. The whole team which includes Gary Tamara and Josh are always available and have always been extremely helpful and responsive. They are all very pleasant and all have a great sense of humour. Any task small or large is dealt with effectively and pleasantly. They always comeback with the information we need. We have been very happy with them and would recommend them.
Hasmukh · 13 June 2023
Agent replied · 12 June 2024
Hi Hasmukh,
It's fantastic to hear how our team have been able to provide such a brilliant service in the management of your properties since 2011! We look forward to continuing to work with you, and please don't hesitate to reach out if you need anything else from us.
★★★★★ 5/5
GoogleSoraya was extremely helpful throughout our long sale process
Alex · 16 March 2026
Agent replied · 16 April 2026
Thank you, Alex! We're thrilled to hear that Soraya provided you with such great support during your sale. Your positive experience means a lot to us!
★★★★★ 1/5
GoogleWhere can I start- Chestertons has taken advantage of us as tenants and completely disregarded their legal duties to us multiple times. We have now been stuck in our flat for 3 days straight as they are refusing to deal with a faulty appliance that flooded our flat and inflated the floorboards near our door which has made it impossible for us to leave. When we first arrived the flat was presented to us in a disgusting condition- the last tenant had 4 cats in a 40sqm flat. Chestertons claimed that they had ‘deep cleaned’ the property before we arrived. As you can see by the images cat hair was all over the couch and mattress they kept in the flat as well as cat urine stains covering the pillows. What makes it worse is that I’m severely allergic and their negligence caused me to go to urgent care due to a reaction (which I disclosed to them at the viewing). Allergy aside, presenting a flat in such conditions knowingly is disgusting behavior as the fact that literal animal waste was still present in the flat when we moved in is abhorrent. They are now kicking the can down the road with multiple other maintenance issues and are doing nothing to help. They are by far the most incompetent property agents I have ever met and it is clear that they will take advantage of their clients for the landlord’s financial gain no matter the cost. What they’re doing is literally illegal under the Fitness For Human Habitation Act 2018. If you want to have to legally threaten your estate agency and leave a review like this to get them to do the bare minimum then choose Chestertons. Otherwise find anyone BUT them.
Blaine · 16 July 2025
Agent replied · 16 April 2026
We sincerely apologise for your experience, Blaine. Your concerns about the property conditions and maintenance issues are taken very seriously. We are committed to resolving your concerns and addressing any maintenance issues. Thank you for bringing this to our attention; a senior member of the team will be contacting you to offer any additional support that may be is needed.
★★★★★ 5/5
GoogleWe can’t thank Soraya Jackson enough for all her help with the purchase of a flat. She was outstanding and we are very very grateful. Thank you
Jemima · 25 July 2025
Agent replied · 12 November 2025
We're thrilled to hear about your positive experience with Soraya! Our team is dedicated to providing exceptional service, and it's wonderful to know that her support made a difference during your flat purchase. Thank you for sharing your appreciation!
★★★★★ 5/5
GoogleVictoria from Chestertons really took the time to listen to our requirements (which no other agencies bothered to do!) and found us the perfect apartment which suited our budget and ticked every box. She was also there right through the sale and transfer process through to completion and helped make our purchase completely smooth and absolute dream. 5 stars.
Herman · 26 December 2025
Agent replied · 27 December 2025
Thank you, Herman! We're thrilled to hear about your positive experience with Victoria. It's great to know she helped you find the perfect apartment and made the process smooth. Your satisfaction means a lot to us, and we appreciate your kind words!
★★★★★ 5/5
GoogleTamara and Rebecca were really helpful and great to deal with. This was our first move being a group of friends moving as sharers. They answered all our questions and were really transparent and made the process as easy as possible. I’ve been told by friends in the area that Chestertons are one of the best estate agents in the area and they certainly delivered in my opinion.
Ben · 13 June 2023
Agent replied · 12 June 2024
Hi Ben
Thank you for taking the time to leave this great review about Tamara and Rebecca. We're so pleased to hear how they were helpful they were during the process of finding you a flat! We wish you all the best in your new home, and please don't hesitate to get in touch if you need any further support.
Many thanks,
Chestertons
★★★★★ 5/5
GoogleI turned to Chesterton after a bad experience with another local agency. From my initial meeting with Oscar I knew I could put my trust in Chestertons. A Whatsapp group was set up, it meant I knew when viewings were happening and could ask any questions. Victoria managed to secure a sale within 3 weeks of my property being on the market. Victoria was efficient, and worked really hard to get the sale completed within 2 months. I cannot recommend Chestertons and especially Victoria enough - Thank you!
Jessica · 10 August 2024
★★★★★ 5/5
GoogleI submitted an online query and two minutes later I had received a call from Tamara Price at Chestertons South West lettings. From that call, Tamara made herself available for a viewing about 45 minutes later. She then coached me through the offer form process and was always really pleasant to deal with.
I would highly recommend her and Chestertons as a great agency to deal with.
Dan · 13 June 2023
Agent replied · 12 June 2024
Hi Dan,
Thank you for taking the time to leave this review. We're so pleased to hear about your positive and efficient experience with Tamara! Please don't hesitate to get in touch if you any need further assistance.
★★★★★ 5/5
GoogleI turned to Chesterton after a bad experience with another local agency. From my initial meeting with Oscar I knew I could put my trust in Chestertons. A Whatsapp group was set up, it meant I knew when viewings were happening and could ask any questions. Victoria managed to secure a sale within 3 weeks of my property being on the market. Victoria was efficient, and worked really hard to get the sale completed within 2 months. I cannot recommend Chestertons and especially Victoria enough - Thank you!
Jess · 29 July 2024
★★★★★ 5/5
GoogleBig thanks to Spencer for his incredible help on my transaction! 🙏🙏🙏 …
Sofia · 13 October 2025
Agent replied · 12 November 2025
We're thrilled to hear about your positive experience, Sophia! Spencer is dedicated to providing excellent service, and your feedback means a lot to us. Thank you for choosing us for your transaction!
★★★★★ 5/5
GoogleSoraya at the Chestertons clapham branch was amazing! She was professional at all times and really efficient. She offered a lot of support with the process which definitely made it a lot easier! Would definitely recommend chestertons for any house sale of purchase.
Laura · 16 March 2026
Agent replied · 16 April 2026
Thank you, Laura! We're thrilled to hear about your positive experience with Soraya. Our team strives to provide exceptional support, and it's great to know that we made the process easier for you. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleBest experience I’ve had with an estate agents, from start to finish I received amazing service. My estate agent, Victoria, was so proactive during the process and was incredible at managing other parties involved. I was able to contact her any time of the day and she was always quick to respond, and was as invested in the process as I was which I really appreciated.
Thank you again Victoria, it wouldn’t have been possible without you!
Niina · 27 March 2025
Agent replied · 26 May 2025
Hi Niina, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAfter starting our search with the usual rightmove approach of calling 7 different estate agents for the 7 flats that suited what we wanted and constantly getting the response " that one is gone, but let me show you this" and then was sent flats that were totally different in appearance and budget. It was a breath of fresh air to work with Zoe, all 3 of the flats we we looked round fitted our criteria and having made offers on the first two but missing out it was nice to get the third one over the line.
Zoe was great through the whole process from showing us round too giving us the keys on the last day and giving me the push I needed to complete all the (slightly mundane) paperwork in between. Thank you Zoe, next time we won't bother with Rightmove.PositiveProfessionalism
Alex · 13 June 2021
Agent replied · 12 June 2024
Hi Alex,
Thank you for taking the time to leave a review. We have passed your comments on to Zoe who is extremely pleased to have been able to to assist you in the search and securing of your new property.
If you do have any queries in the future, please do not hesitate to get in touch.
All the best.
★★★★★ 5/5
GoogleI can't recommend Zoe from Chestertons, Battersea highly enough. We had quite a long wish list when it came to finding a new property and a very tight deadline in which to find it.
Zoe went above and beyond in finding us our new home and found us the perfect property just in time. She couldn't have been more accommodating when it came to hosting viewings and she managed the process from our offer being accepted to receiving the keys so well and made it our lives a lot easier!PositiveResponsiveness, Quality, Professionalism, Value
Marie · 13 June 2021
Agent replied · 12 June 2024
Hello Marie,
Thank you for taking the time to provide us with this review. We're thrilled to hear that Zoe assisted you in your property search and have passed on your compliments to her.
Should you need anything further from Zoe or the team, please feel free to get in touch.
Wishing you all the best in your new home and we hope that you and your family stay safe and well this Winter!
★★★★★ 5/5
GoogleWe had a great experience with Chestertons. Huge thanks to Otto for his great work with our house purchase. We received regular and helpful communications throughout. We could rely on Otto to liaise with the seller and keep us in the loop.
Kate · 10 August 2024
Agent replied · 26 August 2024
Hi Kate, thank you for the great review. We are so glad Otto was helpful and kept you in the loop. We appreciate the kind words and should you require any further assistance, we will be happy to help.
★★★★★ 5/5
GoogleWe have used Chestertons over the past number of years to manage both sales and lettings of residential properties in the Clapham area. Gary and the team have always been super to deal with. Particularly noteworthy is their effective communication style and solution-focused approach to business.
I look forward to our ongoing working relationship in the years to come.
Chris K.
Dublin · 13 June 2023
Agent replied · 12 June 2024
Hi Chris,
Thank you for taking the time to leave this lovely review. We're so pleased to hear how Gary and the team have been able to offer a fantastic service throughout the years. We look forward to developing our relationship, and please do reach out if there's anything we can assist you with.
★★★★★ 5/5
GoogleSoraya did a fantastic job securing us a buyer and guiding us through the sale of our flat in Battersea. Communication was great and she went above and beyond helping us get all the documentation we needed.
Kelly · 16 March 2026
Agent replied · 16 April 2026
Thank you, Kelly! We're thrilled to hear about your positive experience with Soraya. It's great to know that her support and communication made a difference in your sale. We appreciate your feedback and wish you all the best in your next chapter!
★★★★★ 5/5
GoogleGreat people to work with. Amazing service. Soraya was brilliant throughout the process
Dan · 4 August 2025
Agent replied · 12 November 2025
Thanks for the fantastic feedback, Dan! We're thrilled to hear that you had a wonderful experience with Soraya and our team.
★★★★★ 4/5
GoogleTamara Price at Chestertons was very helpful and communicative throughout our rental process. Although we didn’t go with a Chesterton’s property, She was very responsible and clear and made adjustments for me when requested. Definitely would recommend Tamara Price to anyone looking to find a good agent in the future. She was supportive, kind and very hard working.
Charlotte · 13 June 2023
Agent replied · 12 June 2024
Hi Charlotte,
We're so pleased to hear how supportive Tamara has been throughout your rental process! Wishing you all the best in your new home, and please do get in touch if you need any further support.
★★★★★ 5/5
GoogleI cannot thank Tamara Price at Chestertons enough for going out of her way to help us secure a property for rent. We were moving to the UK from abroad, and she and her team were always accessible, supportive and understanding as they guided us through what can sometimes be quite a daunting process!
Ashish · 13 June 2023
Agent replied · 12 June 2024
Hi Ashish,
Thank you for taking the time to leave this great review. It's fantastic to hear how Tamara and the team were able to offer such an exceptional service in finding you a property to rent in the UK! We wish you all the best in your new home, and please don't hesitate to get in touch if you need anything else.
★★★★★ 5/5
GoogleHad a great experience working with Chestertons in finding our first flat in London having just recently moved over from New Zealand. Tamara Price was extremely helpful taking us through the process finding ones we could move into ASAP. Ross Mayo was also very helpful with all the viewings as well
Jonathon · 18 July 2023
Agent replied · 12 June 2024
Hi Jonathan,
We're so pleased to hear how the team were able to support you in finding a home in London! We wish you all the best in your new flat, and please don't hesitate to reach out if you need any further assistance.
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