Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJordan was incredibly helpful throughout our property search. He consistently went the extra mile, was always professional, available and made us feel genuinely looked after at every stage. Even when things became stressful on our side, he remained supportive, and proactive. His communication was excellent and we always felt we were in good hands.
We’re truly grateful for his effort and care, and I would highly recommend him to anyone looking for a dedicated and trustworthy agent.
Sarbas · 26 December 2025
Agent replied · 27 December 2025
Thank you for your wonderful feedback, Sarbas! We're thrilled to hear about your positive experience with Jordan. Our team strives to provide exceptional service, and it’s great to know he made your property search smooth and supportive. We appreciate your recommendation and look forward to assisting others in the future!
★★★★★ 5/5
GoogleMy review is based on my experience with Jordan Ross-Robertson. Top class. He goes above and beyond to find out what the best property is. He constantly gives great advice that actually guides you to make good decisions (rather than being pushy). I've dealt with few agents and honestly the experience with Jordan is unmatched. Also great sense of humour and excellent support during the stress of finding a property.
Hussein · 26 December 2025
Agent replied · 27 December 2025
Thank you, Hussein, for your fantastic review! We're thrilled to hear about your positive experience with Jordan. Providing exceptional service and support is our priority, and it’s great to know he made your property search enjoyable. Your feedback truly motivates our team to keep delivering top-notch service!
★★★★★ 5/5
GoogleWe are in the process of downsizing and have been looking actively for the right property. Victoria was the rare agent who listened and came up with exactly what we were looking for. A very professional, approachable and friendly and easy to communicate with. I’ll be recommending Victoria to my friends who are thinking of downsizing as well.
Drenka · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback, Drenka! We're thrilled to hear that Victoria provided you with such a positive experience while helping you find the right property. Your recommendations mean a lot to us, and we wish you the best in your downsizing journey!
★★★★★ 5/5
GoogleSoraya was so helpful in helping me navigate the buying process. As a first time buyer, I had many questions and she was very patient and knowledgeable about each step. She was great at communicating between the sellers and me, and kept me quickly and thoroughly updated through multiple rounds of negotiations.
Mathias · 9 April 2026
Agent replied · 16 April 2026
Thank you, Mathias! We’re thrilled to hear that Soraya provided you with such excellent support during your buying journey. Our team strives to make the process as smooth as possible, especially for first-time buyers. Your feedback is greatly appreciated!
★★★★★ 5/5
GoogleHaving bought and sold many properties over the years I had the pleasure of helping my daughter through the process of her first purchase. Victoria Sotnick was so professional at all times. Her responses were friendly and efficient and she never failed to answer in a timely fashion. If only all estate agents were like her. Chestertons are indeed lucky to have her.
Anon · 27 October 2025
Agent replied · 12 November 2025
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Victoria. Our team strives to provide exceptional service, and it's wonderful to know that she made such a great impression. We appreciate your kind words and support!
★★★★★ 5/5
GoogleWe recently bought our first property through Victoria at Chestertons in Battersea Rise, and we couldn't have asked for a better experience. From start to finish, Victoria was amazing, guiding us through every step of the process and ensuring we always knew what was required next. Thanks to her, everything went seamlessly through to completion. She truly went the extra mile, always making herself available, even on her days off or when she was unwell, and responding to our queries promptly. We couldn’t have wished for a better estate agent for our first purchase!
Zara · 16 April 2025
Agent replied · 16 April 2026
Hi Zara, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAs a first time buyer I was rather nervous heading into the process however Victoria Sotnick made it as painless as possible. Very diligent and professional, ensuring everything was in place to ensure a straightforward settlement - would happily recommend her to anyone looking to buy!
Harry · 16 March 2026
Agent replied · 16 April 2026
Thank you for your wonderful feedback, Harry! We're thrilled to hear that Victoria provided you with a smooth experience as a first-time buyer. Your recommendation means a lot to us, and we're here to help with any future property needs!
★★★★★ 5/5
GoogleI recently completed a move and Victoria was incredibly helpful and proactive from start to finish. Her communication is excellent, she always responds in a timely fashion and regularly checks in to keep you updated. She consistently went the extra mile for me. Thank you!
Max · 16 March 2026
Agent replied · 16 April 2026
Thanks for the fantastic feedback, Max! We're thrilled to hear about your positive experience with Victoria. Her dedication to providing excellent service truly makes a difference. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleI recently used Chesterton's to sell my Clapham flat and had a great experience with Nicholas Horton. Nicholas was lovely to deal with - very professional, polite and quick to respond at all times. He kept me updated with the sales progress every step of the way, chasing both sides when needed - I would highly recommend trusting him with your property.
Sanya · 27 September 2025
Agent replied · 23 September 2025
Thank you for your wonderful feedback, Sanya! We're thrilled to hear about your positive experience with Nicholas. Our team strives to provide excellent service, and it’s great to know you felt well-supported throughout the selling process. We appreciate your recommendation!
★★★★★ 5/5
GoogleWe have finally completed the sale on our flat after three years. In the last few months Victoria Sotnick took over the sale of our flat. She was excellent, very pleasant and extremely helpful; professional, efficient and a credit to Chestertons. Victoria went the extra mile, including constantly chasing solicitors, to ensure timely responses. We were most impressed by her and would highly recommend her.
Janet · 18 August 2025
Agent replied · 12 November 2025
Congratulations! Thank you, Janet! We're thrilled to hear about your positive experience with Victoria. Her dedication and professionalism truly make a difference. We appreciate your recommendation and wish you all the best in your new chapter!
★★★★★ 5/5
GoogleEven though I was the buyer, Victoria Sotnick was fantastic throughout the whole process. She was professional, responsive, and kept everything moving smoothly. Communication was clear and timely, and she made sure everyone was in the loop. It’s clear she cares about getting the best outcome for her clients while still being fair and helpful to all parties. Would happily recommend her to anyone selling.
Andrzej · 25 July 2025
Agent replied · 23 September 2025
Thank you for your wonderful feedback, Andrzej! We're thrilled to hear about your positive experience with Victoria. Her dedication and professionalism truly set her apart. We appreciate your recommendation and look forward to assisting you or anyone you know in the future!
★★★★★ 5/5
GoogleWorked with Victoria who’s been faultless throughout the process. Highly recommend!
They aided us at every turn and we managed to secure a sale through them even though they weren’t the original office we went through.
Thank you again Victoria and team!
Hannah · 16 February 2026
Agent replied · 16 April 2026
Thank you, Hannah! We're thrilled to hear about your positive experience with Victoria and the team. Your recommendation means a lot to us, and we're glad we could assist you in securing your sale. We appreciate your trust and look forward to serving you again in the future!
★★★★★ 5/5
GoogleThe whole team at Chestertons have been amazing to deal with and very helpful with the sale of my property. Especially Spencer, Victoria, Jordan and Soraya who worked tirelessly to secure me a buyer. Thanks to all.
Ross · 16 March 2026
Agent replied · 16 April 2026
Thank you, Ross! We’re thrilled to hear about your positive experience with our team. Spencer, Victoria, Jordan, and Soraya are dedicated to providing top-notch service, and we appreciate your recognition of their hard work. Wishing you all the best with your new chapter!
★★★★★ 5/5
GoogleOur recent sale was a very long (3yrs) and protracted affair with one hurdle after another to overcome along the way. Throughout the process, Victoria Sotnick's help was invaluable as she went out of her way to constantly badger solicitors, buyers, estate agents and sellers (including us) to keep the whole process moving along. Her communication was exceptionally impressive as she responded to all emails/phone calls, nearly always by return, having first obtained all the information required. She is the perfect person to have on your side and I cannot recommend her more highly.
Martin · 16 March 2026
Agent replied · 16 April 2026
Thank you for your fantastic feedback, Martin! We're thrilled to hear about your positive experience with Victoria. Our team is dedicated to making the process as smooth as possible, and it’s great to know her efforts made a difference. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleBuying and selling property is extremely stressful and it was just made a much better experience with the professionalism and support of Victoria Sotnick at Chestertons. I was very impressed with her level of communication, such a key part of a smooth relationship. Victoria went the extra mile to ensure the sale reached completion, which both the buyer and myself, were very grateful for. Thank you, Victoria.
Jane · 31 March 2025
Agent replied · 26 April 2025
Hi Jane, thank you for taking the time to write a great review and sharing your experience with the team. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleThroughout the purchase of our flat, Soraya J's help was invaluable. From the first viewing she was proactive, very helpful and responsive. Nothing was too much trouble. We hit various issues - some small others potentially serious - during the course of the purchase but her ability to bring parties together to get answers and find information quickly which otherwise would have been really difficult was outstanding. Very highly recommended indeed. We couldn't have been in better hands.
Greg · 19 March 2026
Agent replied · 16 April 2026
Thank you, Greg! We’re thrilled to hear about your positive experience with Soraya. Her dedication to providing exceptional service is truly commendable. We appreciate your recommendation and are glad to have been part of your journey. Enjoy your new flat!
★★★★★ 5/5
GoogleJust wanted to thank Jordan for helping us look for a property. He was always helpful and knowledgeable without being pushy. I’d thoroughly recommend him if you’re looking for a new property.
Suresh · 16 February 2026
Agent replied · 16 April 2026
Thank you, Suresh! We're thrilled to hear about your positive experience with Jordan. Providing knowledgeable and helpful service is our priority, and your recommendation means a lot to us. Best of luck with your new property!
★★★★★ 5/5
GoogleVictoria Sotnick has been and continues to be perceptive, understanding and patient in supporting my property search. She is efficient, helpful and always easy to talk to.
Lynette · 16 March 2026
Agent replied · 16 April 2026
Thank you, Lynette! We're thrilled to hear about your positive experience with Victoria. Her dedication to supporting clients is truly commendable. We appreciate your feedback and look forward to assisting you further in your property search!
★★★★★ 5/5
GoogleWe’re incredibly grateful for the help and advice we received from Tom Walters at Chestertons in Battersea Rise. When we couldn’t view the property initially, Tom went above and beyond to share more details of the flat and arranged a viewing for us for a more convenient time the following day. His clear communication and market knowledge made our flat hunting experience far smoother than expected. Highly recommend!
Emily · 8 December 2024
Agent replied · 9 December 2024
Hi Emily, thank you for taking the time to write a great review and sharing your experience with Tom. We are so glad his communication was clear and he went above and beyond. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleReally happy with Victoria’s patience, resilience and personable approach. We recently sold a property via Chesterton’s and Victoria made sure to stay on top of the details. Not easy when the process in the UK is so cumbersome. We highly recommend her.
Anna-Gerda · 9 September 2025
Agent replied · 23 September 2025
Thank you, Anna-Gerda! We're thrilled to hear about your positive experience with Victoria. Her dedication and attention to detail truly make a difference, especially during the challenging selling process. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleAs first time buyers the house buying process seemed quite daunting to us but Victoria Sotnick was so helpful, friendly and really made the process a lot easier for us. She was always available for questions and helped keep the process moving forward to exchange.
Helen · 25 July 2025
Agent replied · 23 September 2025
Thank you for your fantastic feedback, Helen! We're thrilled to hear that Victoria made your first home buying experience smoother and easier for you. Our team is always here to assist you every step of the way. Congrats on your new home!
★★★★★ 5/5
GoogleVictoria has been so professional, approachable, and always went the extra mile. She kept me updated throughout the process, answered all my questions promptly, and made everything as stress-free as possible. I couldn’t recommend her highly enough!
Jenny · 13 October 2025
Agent replied · 12 November 2025
Thank you, Jenny! We're thrilled to hear about your positive experience with Victoria. Our team is dedicated to providing top-notch service, and it’s great to know she made the process smooth for you. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleMy husband and I are renting for the first time through Chestertons Battersea & Clapham. Josh Burfitt has been incredible at guiding us through the process and finding an excellent short term let for us which is tough to do! We highly recommend working with Josh and the Chestertons team based on their timeliness to respond for viewings and communication from beginning to end. Also, there seems to be a great team dynamic in the office and it was noticeable when we went to pick up the keys. Overall 10/10 service experience!
Christina · 24 October 2023
Agent replied · 23 October 2024
Hi Christina,
We're so pleased to hear how Josh and the team have been able to offer such an exceptional service during your renting experience! Thank you for taking the time to leave this lovely review, and please don't hesitate to get in touch if there's anything else we can support you with.
★★★★★ 5/5
GoogleFantastic experience with Chestertons & especially Victoria Sotnick who helped speed a long a tricky property transaction in excellent time. Highly recommended!
Jonny · 29 November 2025
Agent replied · 27 December 2025
Thank you, Jonny! We're thrilled to hear about your fantastic experience with Victoria. Our team strives to make every property transaction as smooth as possible. Your recommendation means a lot to us!
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