Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,568 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,274

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very responsive and made it easy for…

Very responsive and made it easy for me. Great property management company. Thank you Kin Lee for your help!

Denise · 1 February 2024

4/5

Google

They were eager to contact me and help me search for a flat that suited my preferences. Tasif Mahmood was particularly charming and professional, very helpful negotiator and quick to address any questions/issues that I had. He helped make the overall process all-the-more pleasant and smooth!PositiveResponsiveness, Professionalism

Isabella · 24 October 2020

5/5

Trustpilot

Fantastic service

Fantastic service throughout a complicated transaction. Ginny Pattni was a superb advisor and agent from start to finish. Thank you!

Harry · 22 December 2023

5/5

Trustpilot

Jessica Kwok is very helpful and…

Jessica Kwok is very helpful and answered our enquires

Chau · 8 December 2021

Agent replied · 12 June 2024

Thank you for your review Chau, glad to hear Jessica could help you.

5/5

Trustpilot

Great Service from Molly Pariyanukul

Received fantastic customer service from Molly Pariyanukul quickly organising the renewal of the tenancy agreement. Kept me updated throughout the process and provided all the relevant documents without delay. Great service.

Mark · 4 April 2024

Agent replied · 12 June 2024

Thank you for your review Mark, glad to hear Molly could help you.

5/5

Trustpilot

Gladys Kiala, well done.

Gladys Kiala of Chase Evans has done a very good job in handling the tenancy renewal for my apartment at Pan Peninsula. The existing tenancy is extended smoothly and efficiently at a good rental.

Philip · 31 January 2024

Agent replied · 12 June 2024

Thank you for your review Philip, glad to hear Gladys could help you.

5/5

Trustpilot

Professional knowledge and experience

Professional knowledge and experience, enabling them to provide high-quality and efficient service to their clients

Qinghua · 24 December 2025

5/5

Trustpilot

Hanna Ganobis helped me to find a flat…

Hanna Ganobis helped me to find a flat to rent she is very responsible always reply to email asap.Many thanks

Omid · 14 October 2024

Agent replied · 25 October 2024

Thank you for your review Omid, glad to hear Hanna could help you.

5/5

Trustpilot

Positive experience

I have had a positive experience with Molly Pariyanukul from Chase Evans, who is easily contactable and willing to assist with any queries.

Matt · 16 August 2024

Agent replied · 24 August 2024

Thank you for your review Matt, glad to hear Molly could help you.

5/5

Trustpilot

Chase Evans

Chase Evans has been managing my property for abouteight years and throughout the years I've worked with numerous property managers and they have all been very professional.Recently I've been introduced to Edmond Cheng, our new property manager and I have to commend thatEdmond is not only professional but is very pleasantand delightful to work with. He is prompt in responding to all my concerns. Being overseas this gives me peace of mind that my property is left in the care of a responsible manager.Keep up your outstanding work Edmond !Rena Cheng Keok Lim

Rena · 19 December 2022

5/5

Trustpilot

I had a very good experience with…

I had a very good experience with Aurora Li, from Chase Evans Property Management. She was very quick to reply to my emails and very supportive as well.

Suzanne · 16 May 2024

Agent replied · 12 June 2024

Thank you for your review Suzanne, glad to hear Aurora could help you.

5/5

Trustpilot

Great service and gets the job done 5*

Danish has been helping sort out a mould issue in the property and I have to say, I have not been this comfortable with and confident in a property manager ever.

Favour · 16 January 2023

5/5

Trustpilot

Danish Ashraf

Danish Ashraf has been super helpful with my issues, he replies quickly and is very considerate to my needs.

Andra · 18 December 2023

5/5

Trustpilot

Great experience with Chase Evans Property Management

Many thanks for Edmond with his kindness and patience. He has helped me a lot including move-in, bills and maintaining stuff, and the replies are always quick and useful.Generally, it is a great experience with him and his team Chase Evans Property Management. Thank you guys again : )

Wen · 27 October 2022

Agent replied · 12 June 2024

Thank you for your review Wen, glad to hear Edmond could help you.

4/5

Trustpilot

appreciation to your aolleague

As in previous year my flat mortgage bank is asking for a copy of the estate fire insurance policy. I have tried to ask the developer several times but without success. Your colleague is very helpful and has successfully got the policy copy for me. Much appreciated. His name is Zhao Jin.

Albert · 9 June 2022

Agent replied · 12 June 2024

Thank you for your review Albert, glad to hear Zhao could help you.

4/5

Trustpilot

Chase Evans-Roman has been really…

Chase Evans-Roman has been really supportive of every query and help over the last couple of months. It is so useful to have support through the tenancy esp. during the pandemic and Roman has truly done that for us. Greatly appreciated!

Shilpa · 30 August 2021

5/5

Trustpilot

Molly Pariyanukul​​​​ was really…

Molly Pariyanukul​​​​ was really helpful and reply quickly to my email. Overall really good service and I like the fact that she will keep updating my status. Thank you

Clement · 10 April 2024

Agent replied · 12 June 2024

Thank you for your review Clement, glad to hear Molly could help you.

5/5

Trustpilot

Thank you Lee Chen!

I had had many issues with the flat, including a broken bed. As soon as Lee Chen got my case; she managed to solve it in less than 48 hours, from requesting budget and approval from the landlord, to ordering a new bed frame and delivering it. Thank you!

Anastazja · 3 October 2022

Agent replied · 12 June 2024

Thank you for your review Anastazja, glad to hear Lee could help you.

5/5

Trustpilot

Prompt and to the point service from Kin Lee

Kin Lee has recently handled my renewal. He was responsive, polite and transparent with all his communication. Very happy with the prompt responses I received from Kin.

Rinat · 10 May 2024

Agent replied · 12 June 2024

Thank you for your review Rinat, glad to hear Kin could help you.

5/5

Trustpilot

Exceptional service Bailey Chan

Exceptional service Bailey Chan. smooth handling of requisites and timelines. Pleasure to get him as our property manager

Megha · 11 October 2024

Agent replied · 25 October 2024

Thank you for your review Megha, glad to hear Bailey could help you.

5/5

Trustpilot

Excellent flat sale

Ginny Pattni at Chase Evans was incredibly helpful and steered us through a bumpy process of selling a flat. She was always responsive and attentive and it was an absolute pleasure working with her on the transaction.

Jason · 29 September 2023

Agent replied · 12 June 2024

Thank you for your review Jason, glad to hear Ginny could help you.

5/5

Trustpilot

Molly P was an absolute star in helping…

Molly P was an absolute star in helping us to renew our tenancy, she was very kind and understanding of difficult circumstances. Hope to deal with her again.

Alex · 12 April 2024

Agent replied · 12 June 2024

Thank you for your review Alex, glad to hear Molly could help you.

5/5

Trustpilot

We had an excellent experience renewing…

We had an excellent experience renewing our Contract. Kin Lee conducted the entire process with great ethics, professionalism, skill and clarity. We definitely recommend it and we are happy. We hope that the next renewal will take place on the same basis.

MALKER · 5 May 2023

Agent replied · 12 June 2024

Thank you for your review Malker, glad to hear Kin could help you.

5/5

Trustpilot

They provide excellent service

They provide excellent service, the renewal process is so smooth and efficient. I have no doubt to recommend them.

C · 11 September 2024

Agent replied · 25 October 2024

Thank you for your review, glad to hear the renewal team could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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