Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,568 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1. See how it compares with other estate agents in London.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,274

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Pleasure dealing with Ginny

Pleasure dealing with Ginny, she is helping us with the flat purchase. Genuinely impressed by her tailored approach to our requests. Very rare experience these days. Strongly recommend this agent, you won't regret.

Gregorio · 15 December 2023

Agent replied · 12 June 2024

Thank you for your review Gregorio, glad to hear Ginny could help you.

5/5

Google

From start to completion, Tony Truong and Marlene DeJongh’s support has been invaluable to us as first-time buyers. They have been brilliant with viewings, responses to questions, chasing solicitors. Highly recommend them and Chase Evans.

Abhi · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Abhi, glad to hear Tony & Marlene could help you.

5/5

Trustpilot

Kimberly Fernandes

Glad that Kimberly Fernandes helped me out in resolving an issue with the current tenant. It was due to her speedy mitigation and assistance that prevented any mishaps and unhappy parties. Very happy with her work.

Teal · 28 September 2023

Agent replied · 12 June 2024

Thank you for your review Teal, glad to hear Kimberly could help you.

5/5

Trustpilot

Great agents in London

It's the second time I rent with Chase Evans and we are very happy with the service they provide. They're serious agents and Dennis from Property Management has done a great job in helping with our requests.

Lex · 31 August 2023

Agent replied · 12 June 2024

That's great to hear, thank you for your review Lex.

5/5

Trustpilot

Great experience

Overall, it has been a good and efficient experience. Replied on time and clear enough. Always listen to requirements and try the best to satisfy. Great.

Yiming · 30 April 2024

Agent replied · 12 June 2024

Thank you for your review Yiming, that’s great to hear.

5/5

Trustpilot

Kin Lee

Kin Lee,the staff of ChaseEvans, is very helpful and always provide prompt response to my queries. I really appreciate the service provided by Kin.

Ping · 5 June 2024

Agent replied · 12 June 2024

Thank you for your review Ping, glad to hear Kin could help you.

5/5

Trustpilot

Our property manager Narene at Chase…

Our property manager Narene at Chase Evans has been so very helpful in answering emails and troubleshooting any issues that we come across. She has gone out of her way to assist us and we are very grateful.

Noelle · 21 July 2023

Agent replied · 12 June 2024

Thank you for your review Noelle, glad to hear Narene could help you.

5/5

Trustpilot

Comment from an overseas property owner

While we were frustrated with issues with the previous property managers, Mr Kin Lee, Senior Renewal Co-ordinator, has tried to soothe us with efficient work and timely updating of us regarding our property renting renewal. ChaseEvans shall keep up with the standard of services propagated by the company.

Kit · 13 August 2022

Agent replied · 12 June 2024

Thank you for your review Kit, glad to hear Kin could help you.

5/5

Trustpilot

Promptly responded

I was assisted by Danish, which helped me promptly and with professionalism. I felt he had my best interest at heart. He made my process smooth and without delay.

Catia · 23 February 2024

Agent replied · 12 June 2024

Thank you for your review Catia, glad to hear Danish could help you.

3/5

Trustpilot

I have properties in UK managed by…

I have properties in UK managed by Chaseevans. Their services are good and professional. Zhao of VIP/Multi management helped me a lot, He is kind and professional. Whenever I seek help from him, he responded promptly and helped me solve the problem expeditiously and professionally without headaches for me.

Olson · 29 June 2022

Agent replied · 12 June 2024

Thank you for your review Olson, glad to hear Zhao could help you.

5/5

Trustpilot

The best agent in the UK

The best agent in the UK, they address my issues quickly and meet any requests I mentioned. They are professional, efficient and skilled.

He · 19 June 2024

Agent replied · 24 August 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

After very long someone from Chase…

After very long someone from Chase Evan’s was responsive and sorted the matter. Otherwise we really have to chase a lot and often don’t get any help. Kimberley Fernandes (east property management) helped here.

Raghav · 31 October 2023

Agent replied · 12 June 2024

Thank you for your review Raghav, glad to hear Kimberly could help you.

5/5

Trustpilot

Harvey is brilliant!

Harvey dealt with a very stressful situation for myself in a very professional way. He was very responsive with emails and kept me calm and assured everything would be dealt with! Thank you again Harvey.

Alexandra · 6 October 2023

Agent replied · 12 June 2024

Thank you for your review Akexandra, glad to hear Harvey could help you.

5/5

Google

I appreciate to work with Chase Evans (Grant Walker and Yea Mai) for the rental process of my flat at Colindale Garden. It was well organized and every thing is done on time properly.

Sirin · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Sirin, glad to hear Grant & Yee-Mei could help you.

5/5

Trustpilot

Chase Evans (Gladys)

Gladys Kiala from Chase Evans has completed and renew our tenancy with tenants without any complications/ negotiation swiftly. Greatly appreciated.

K · 2 August 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Gladys could help you.

5/5

Trustpilot

Proactive service from Chase Evans on…

Proactive service from Chase Evans on contract renewal. My representative Kin Lee, was professional and courteous, and swiftly acted on contract renewal as usual. Great service.

Tony · 12 April 2024

Agent replied · 12 June 2024

Thank you for your review Tony, glad to hear Kin could help you.

5/5

Trustpilot

Excellent services fr Chase Evans

Excellent services as always from Chase Evans staffs.They are always helpful, efficient, prompt replies with professional courtesy.Appreciated very much as I have been using their services over 18 years.

Cecilia · 8 February 2024

Agent replied · 12 June 2024

Thank you for your review Cecilia, glad to hear we could help you.

5/5

Trustpilot

Have relocated recently in UK

Have relocated recently in UK, I visited Chase Evans office the first working day when I arrived in London and I met Darnell McDonald. He helped me find and rent a studio within my budget in Canary Whalf. Darnell, thanks for answering my questions and arranging flat viewing.

Yann · 6 July 2022

Agent replied · 12 June 2024

Thank you for your review Yann, glad to hear Darnell could help you.

5/5

Trustpilot

Edmond Cheng

Thank you Chase Evans and Edmond for your professional work. In less than 48 hours you change our living room for a new one and in less than 25 minutes the plumber was in my flat changing the boiler. What can I say other than thank you!

Michel · 16 August 2022

Agent replied · 12 June 2024

Thank you for your review Michel, glad to hear Edmond could help you.

5/5

Trustpilot

reliable and experienced agent, recommended

very reliable and experienced agent - Kin Lee, who facilitate the negotiation of my rental renewal experience.

Jennifer · 10 September 2024

Agent replied · 25 October 2024

Thank you for your review Jennifer, glad to hear Kin could help you.

5/5

Trustpilot

Property manager Aurora Li was very…

Property manager Aurora Li was very helpful - issues we had with flat sorted promptly with very courteous communication.

Ian · 6 August 2024

Agent replied · 24 August 2024

Thank you for your review Ian, glad to hear Aurora could help you.

5/5

Trustpilot

Davide helped me with the renewal of my…

Davide helped me with the renewal of my contract. He managed to agree on a good price with the landlord and made the process very quick, as we were going on holidays. He was very kind and professional with me and we are very grateful to him.

Patricia · 27 July 2022

Agent replied · 12 June 2024

Thank you for your review Patricia, glad to hear Davide could help you.

5/5

Google

Purchase of our property was handled very professionally and efficiently by Tony and Balmit. Timelines were great and more often than not, the whole process went to plan. All in all, a great experience and would most certainly use again. All the best guys!

Safraz · 25 October 2019

5/5

Trustpilot

professional

Mr. Danish Ashraf -from East Property Management :Very thoughtful. Always professional and assuring best outcomes. Manages the tasks very fast in matter of hours. Usually before mid day,I would recieve a call back for fulfilled request and a follow up is always there.

M · 30 December 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Danish could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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