5/5
TrustpilotAppreciation of Molly's service
Ms Molly is very efficient and professional. Really appreciated by her service provided.
Trusted Agent profile · London
Chase Evans New Homes London reviews
★★★★★
1,568 reviews across 2 platforms
122 Whitechapel High Street, London, E1 7PT
Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThanks Mariam Bye for your help!
Thanks Mariam Bye for your help for over 3 years finding the best places where to live and the best help possible.I can't thank you enough!
5/5
TrustpilotApartment maintainance
The agency (Kimberly) was very supportive with the recent issue I had with my apartment maintenance. She arranged quick and good quality assistance and everything was sorted our relatively quickly.
Agent replied · 12 June 2024
Thank you for your review Nina, glad to hear Kimberly could help you.
5/5
TrustpilotGreat renewal process
Great renewal process. Clear and concise from Gladys Kiala with renewing our tenancy agreement.
Agent replied · 12 June 2024
Thank you for your review Nils, glad to hear Amruta could help you.
5/5
TrustpilotOur renewal process was very efficient…
Our renewal process was very efficient and smooth with Amruta Satia, we are very pleased with our property and with the agency work.
Agent replied · 12 June 2024
Thank you for your review Nadine, glad to hear Amruta could help you.
5/5
TrustpilotGreat service by Edmond in Chase Evans…
Great service by Edmond in Chase Evans Property Management. Edmond was always very responsive and kept me updated throughout the process. He always responded quickly and was easy to work with.
5/5
GoogleIts been good so far. I would highly recommend Chase Evans! Happy with their service as I tried to secure my apartment in a short time. Mr. Tasif was very efficient and helpful for me to get to know about the apartment more.
5/5
TrustpilotAchieve rental target
Gladys KialaWe appreciate her recommendations on the tenancy T&C and she achieved the rental amount as recommended. Great Job.
Agent replied · 24 August 2024
Thank you for your review Victor, glad to hear Gladys could help you.
5/5
TrustpilotDanish Ashraf at East Property…
Danish Ashraf at East Property Management was very helpful in promptly dealing with my concerns relating to repairs. He was polite, pro-active and very responsive.
1/5
TrustpilotIt starts well and good but in the end..
It starts well and good but in the end, you see the true face of the agency with made-up deductions in the deposit and excuses not to pay.I was able to fight back pretty much all of it but be prepared to waste your time.
Agent replied · 12 June 2024
Thank you Chronis for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotWe had the chance to work with Kimberly…
We had the chance to work with Kimberly Fernandes from East Property Management during our move out phase from our flat and she was very helpful and available throughout the process.
Agent replied · 12 June 2024
Thank you for your review Ester, glad to hear Kimberly could help you.
5/5
TrustpilotExcellent services
Chase Evans provided excellent services to follow up the rental renewal with existing tenant.
Agent replied · 25 October 2024
Thank you for your review Rebe, that's great to hear.
5/5
TrustpilotMadison Feng was helping us greatfully
Madison Feng was helping us negotiating with our tenants on the payment method, and has got positive feedback. It is greatly appreciated on her efforts. I would highly recommend her.
5/5
TrustpilotGinni Pattni - excellent advice and support through…
Excellent advice and support through the whole process of selling our apartmentThank you Ginny Pattni for doing such a great jobMark Dale
Agent replied · 12 June 2024
Thank you for your review Mark, glad to hear Ginny could help you.
5/5
TrustpilotMy Recent induction hob issue
Recently, my induction hob in my kitchen is not working. When I emailed my property manager Kimberly Fernandes, she responded very quickly and has been very helpful. I really appreciated.
Agent replied · 12 June 2024
Thank you for your review Tao, glad to hear Kimberly could help you.
5/5
TrustpilotA couple days ago I contacted Chase…
A couple days ago I contacted Chase Evans about a necessary maintenance in my flat and I had a pleasure to deal with Emilio who came across extremely helpful and efficient by organising contractors during this busy period. Thanks so much!
Agent replied · 12 June 2024
Thank you for your review Jakub, glad to hear Emilio could help you.
5/5
TrustpilotProfessional recommendations
Kin Lee from ChaseEvans was very professional and gave good recommendations. Prompt response too.
Agent replied · 25 October 2024
Thank you for your review Desmond, glad to hear Kin could help you.
5/5
TrustpilotOutstanding Authority payment issue
Recently we have a issue of oustanding payment to East London Energy for outstanding payments to our units at glasshouse. Ms Lauren Martin and East Property Management managed to effectively troubleshoot and resolve the matter in a short time. We very appreciate her prompt action. Thank you.
Agent replied · 24 August 2024
Thank you for your review Victor, glad to hear Lauren could help you.
5/5
TrustpilotGood property manager
bailey Chan , He is a very responsible and dedicated real estate agent.
Agent replied · 25 October 2024
Thank you for your review Wenhan, glad to hear Bailey could help.
5/5
TrustpilotCatarina Camacho is an absolutely star
Catarina Camacho is an absolutely star, she always replies super quick with information you need. She should teach everyone else in the company how to provide customer service! :D
5/5
TrustpilotChase Evans Review
The experience with Chase Evans was good, upon exiting the apartment the process of check out and deductions and release of deposit was handled very well. All credit goes to Murat Colak who was very professional and prompt. The experience was great because of Murat.
Agent replied · 12 June 2024
Thank you for your review Vidur, glad to hear Murat could help you.
5/5
TrustpilotReview
We had a great experience with Victoria!
5/5
TrustpilotMy experience with Kin Lee for my renewal was excellent
My experience with Kin Lee for my recent renewal was excellent. He is the only one who have suggested and negotiated for rent increase in the interest of his client for the how many years my unit was marketed by Chase Evans Thanks you
Agent replied · 12 June 2024
Thank you for your review, glad to hear Kin-Lee could help you.
5/5
TrustpilotPleasant Experience
It was quite a pleasant experience and everything was well organised for me to understand thoroughly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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