Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,568 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,274

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Raymond and Lisa are really kind and professional letting agents. I was impressed by the good service they provided . We are very satisfied with our new home.

施重宇(Light) · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review, glad to hear Raymond and Lisa could help you.

5/5

Trustpilot

Neol NG helps me to handle the…

Neol NG helps me to handle the property, very professional and effective

王剑波 · 7 September 2024

Agent replied · 25 October 2024

Thank you for your review, glad to hear Neol could help you.

5/5

Trustpilot

Kudos to Danish

Danish Ashraf from East property management was communicating on timely basis till the issue is fixed. He was in touch and also did follow up before closing the case. Hope to receive such good service in future.

Sameer · 31 January 2023

Agent replied · 12 June 2024

Thank you for your review Sameer, glad to hear Danish could help you.

5/5

Trustpilot

Danish Ashraf at East Property…

Danish Ashraf at East Property Management/Chase Evans was very responsive. I had an issue with my bedroom blinds and he arranged for replacement efficiently and then followed-up to ensure that I was happy. No complaints. Great service.

Pamela · 27 January 2023

Agent replied · 12 June 2024

Thank you for your review Pamela, glad to hear Danish could help you.

5/5

Trustpilot

Really happy with how Danish Ashraf has…

Really happy with how Danish Ashraf has helped me with the checkout process.

Sahil · 16 August 2024

Agent replied · 24 August 2024

Thank you for your review Sahil, glad to hear Danish could help you.

5/5

Trustpilot

Fair negotiation between landlord and…

Fair negotiation between landlord and renter (me) by Terry Singleton. I was a bit slow to fill out the paperwork due to other work but he managed to chase and remind me in a nice way and was on top of everything. Thanks!

MFS · 27 May 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Terry could help you.

5/5

Trustpilot

Lease renewal

Kin Lee negotiated and followed through the process; with reminder emails. Successfully finalised the lease renewal.Smooth process.

Benjamin · 4 June 2024

Agent replied · 12 June 2024

Thank you for your review Benjamin, glad to hear Kin could help you.

5/5

Trustpilot

Alaster from Chase Evans Property Management was very fast and helpful

I had issue flushing the toilet and it was taken care of the second day by Alaster from Chase Evans Property Management team with prompt response and professional service. I was very satisfied with the result and grateful for Alaster's help.

Maggie · 19 August 2022

Agent replied · 12 June 2024

Thank you for your review Maggie, glad to hear Alaster could help you.

5/5

Trustpilot

Responsive and helpful in the check out process

Chase Evans was very transparent and efficient during the check out process and ensured we received our deposit back in good time. Edmond in particular was extremely helpful and was available to answer our questions and help with our requests.

Marcel · 21 September 2022

Agent replied · 12 June 2024

Thank you for your review Marcel, glad to hear Edmond could help you.

5/5

Trustpilot

Great care and attention

Great care and attention by Ginny Pattni. Providing much needed information without being asked. Very much appreciated.

Hu · 31 May 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Ginny could help you.

5/5

Trustpilot

Danish has always been helpful and…

Danish Ashraf has always been helpful and responsive when we’ve raised issues. It’s been really appreciated!

Isobel · 17 June 2024

Agent replied · 24 August 2024

Thank you for your review Isobel, glad to hear Danish could help you.

5/5

Trustpilot

Hannah’s been lovely with helping me…

Hanna’s been lovely with helping me out with my place. Responsible & prompt reply.

Winnie · 19 July 2024

Agent replied · 24 August 2024

Thank you for your review Winnie, glad to hear Hanna could help you.

5/5

Google

I rented a flat through chase evans, I was assisted by Raymond and Lisa tang. They were very helpful and explained everything thoroughly Very happy customer :)

Friha · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Friha, glad to hear Raymond and Lisa could help you.

5/5

Trustpilot

I would like to express my appreciation to Chaseevan …Appreciation to your staff

I would like to express my appreciation to Ms. Gladys, who helped me to handle my renewal of the rental issues timely.

Johnny · 8 February 2024

Agent replied · 12 June 2024

Thank you for your review Johnny, glad to hear Gladys could help you.

5/5

Trustpilot

rate negotiation

Rate increase completed quickly and without hassle. Our agent Molly Pariyanukul did a sterling job quickly ri achieve our requirement

Mrs · 19 March 2024

Agent replied · 12 June 2024

Thank you for your review Pamela, glad to hear Molly could help you.

5/5

Trustpilot

Thanks to Lee Chen of East London…

Thanks for the efforts of my property manager Lee Chen in quickly resolving my repair need! The contractor who attended my flat for necessary repair works was courteous and professional.

Yee · 26 July 2023

Agent replied · 12 June 2024

Thank you for your review Yee, glad to hear Lee could help you.

5/5

Trustpilot

Mikkel Nielsen from Chase Evans…

Mikkel Nielsen from Chase Evans Property Management works professionally providing clear update, timely follow up and prompted response all the times. Mikkel’s efforts and customer oriented manner helpa lot and are highly appreciated.

Kin · 24 April 2023

Agent replied · 12 June 2024

Thank you for your review Kin, glad to hear Mikkel could help you.

5/5

Trustpilot

Molly has worked hard and she’s done a…

Molly has worked hard and she’s done a great job for us

Enrique · 9 August 2024

Agent replied · 24 August 2024

Thank you for your review Enrique, glad to hear Molly could help you.

5/5

Trustpilot

I did two flat viewings with Georgia…

I did two flat viewings with Georgia and she was very professional. Unfortunately my bid wasn’t accepted.

Kasper · 11 May 2024

Agent replied · 12 June 2024

Thank you for your review Kasper, glad to hear Georgia could help you.

5/5

Trustpilot

prompt responses and quality service by Mr. Kin Lee

We appreciate a lot the prompt responses and quality service by Mr. Kin Lee (our dedicated Renewals handler).

Chin · 20 April 2024

Agent replied · 12 June 2024

Thank you for your review Chin, glad to hear Kin could help you.

5/5

Trustpilot

Their Senior Renewals Coordinator

Their Senior Renewals Coordinator, Kin Lee​, has provided me a professional and positive advice on the rental market together with his responsible behavior and responsive character.

DENNIS · 25 October 2023

Agent replied · 12 June 2024

Thank you for your review Dennis, glad to hear Kin could help you.

5/5

Google

Tasif was extremely helpful with everything to do with my move. He answered all questions that we had and if anything went wrong he was always available to support. 100% recommend this estate agency.

Kyle · 24 October 2020

5/5

Trustpilot

I moved in this week to my new flat and…

I moved in this week to my new flat and my property manager, Kimberly Fernandes, has been very responsive to all issues I have reported so far!

RZ · 27 September 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Kimberly could help you.

5/5

Trustpilot

Lee, very prompt and helpful property manager!

I had reported two issues previously to another property manager but was not contacted further but then I emailed Lee and someone from maintenance came in 2 days. He was very helpful and urgently attended my matter!

Jaima · 21 November 2022

Agent replied · 12 June 2024

Thank you for your review Jaima, glad to hear Lee could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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