Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,568 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1. See how it compares with other estate agents in London.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,274

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lauren Martin from Chase Evans was very…

Lauren Martin from Chase Evans was very helpful in addressing a tenant payment issue. Not only did she solve the immediate issue, but she also proactively addressed any follow up items that might have arisen. A job well done.

Mel · 2 September 2022

Agent replied · 12 June 2024

Thank you for your review Mel, glad to hear Lauren could help you.

5/5

Trustpilot

Chase evans is a great company and what…

Chase evans is a great company and what makes it good is its employees. I highly recommend working with Max Watson who is great at managing flats in London and is very dedicated to his work. Thank you max!

Nayla · 2 September 2022

Agent replied · 12 June 2024

Thank you for your review Nayla, glad to hear Max could help you.

5/5

Trustpilot

Good experience with Chase Evans…

Good experience with Chase Evans professionals. Kin Lee​​​​ I collaborated with provided all necessary information for tenancy agreement prolongation.

Sergii · 22 March 2024

Agent replied · 12 June 2024

Thank you for your review Sergii, glad to hear Kin could help you.

1/5

Trustpilot

Professional service of robbing…

Professional service of robbing industry ever. Check out report I got, Hold me responsible of many things that are not in check in report even the constructional faults too.

KORAY · 29 July 2023

Agent replied · 12 June 2024

Thank you Koray for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more

5/5

Trustpilot

Fast response

Fast response. Good property management. Reasonable charge.

Eric · 19 October 2024

Agent replied · 25 October 2024

Thank you for your review Eric, glad to hear we could help you.

5/5

Trustpilot

Excellent property manager from Chaseevans…

Danish.ashrar from Chaseevans is a fantastic property manager. He addressed the issue quickly and assisted us in resolving it.

Dhinesh · 13 January 2023

5/5

Trustpilot

My experience with Chase Evans so far…

My experience with Chase Evans so far has been very positive. Right from beginning of my house search, the agent that helped me in finding my home to the team who processed the contract and now the dedicated property manager Roman Radaev. I hope it stays this way, the team does a wonderful job. This review is particularly about my property manager who is always very prompt and responsive, constantly follows up with the landlord to ensure things are sorted and always makes it a point to give me updates on my requests. He is very helpful and his responsiveness gives the comfort that you can reach out anytime you need. He makes sure to arrange the services to get it done as soon as possible.

Doel · 26 February 2021

5/5

Trustpilot

The utmost gratitude is extended to you, esteemed Mr. Kimberly Fernandes.

We greatly appreciate Mr. Kimberly Fernandes from East Property Management for promptly informing us of the EICR results and providing excellent recommendations to resove the issues today.

联桂 · 11 September 2023

Agent replied · 12 June 2024

Thank you for your review 联桂, glad to hear Kimberly could help you.

5/5

Google

Lisa Tang and Shahid Miah have been extremely helpful in assisting with finding a house. They have shown remarkable patience and efficiency throughout the process.

江妍瑩 · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review, glad to hear List & Shahid could help you.

5/5

Trustpilot

Best Property to stay in London

Thank you very much Chase Evans, esp Danish to help me on fixing the bulb. Very quick respons & solutive. I always feel comfortable staying at this property.

Sevrina · 7 August 2023

Agent replied · 12 June 2024

Thank you for your review Sevrina, glad to hear Danish could help you.

5/5

Google

Overall good experience so far. Tasif was always available when we needed questions answered, even out of office hours. The team tried really hard to move us in as quick as possible. Thanks Chase Evans :)

Jess · 25 October 2019

5/5

Trustpilot

Gladys Kiala at Chase Evans

Gladys Kiala at Chase Evans was very responsive on email and has enabled us to complete the necessary documentation quickly and efficiently.

Julian · 29 December 2023

Agent replied · 12 June 2024

Thank you for your review Julian, glad to hear Gladys could help you.

4/5

Trustpilot

Good experience

Good experience with Camille Lai doing a tenancy assignment. Referencing process was a bit of a faff but worked out in the end.

Ava · 7 December 2023

Agent replied · 12 June 2024

Thank you for your review Ava, glad to hear Camille could help you.

5/5

Trustpilot

To Kin Lee

To Kin Lee , We are so lucky Kin Lee being our renewal handler. Kin ability to turn any possibility into real. He is also very professional and highly efficiency.

Alice · 6 June 2023

Agent replied · 17 June 2024

Thank you for your review Alice, glad to hear Kin could help you.

5/5

Trustpilot

Fast

Fast , efficient and concise service and able to understand customer's needs and provide timely guidance and support. Responsive and helpful.

Tsang · 15 January 2024

Agent replied · 12 June 2024

Thank you for your review Tsang, that’s great to hear.

5/5

Trustpilot

Very helpful

Very helpful, smooth and efficient service from Molly Pariyanukul in renewing the tenancy.

Mrs · 23 June 2024

Agent replied · 24 August 2024

Thank you for your review, glad to hear Molly could help you.

5/5

Trustpilot

Danish Ashraf was very professional

Danish Ashraf was very professional, and he kept up with the maintenance actively, which helped me a lot.

Ivy · 20 January 2023

5/5

Trustpilot

Ya Wen was very efficient when some…

Ya Wen was very efficient when some appliances broke in my flat. It took only a few days to get everything sorted. I'm really happy the way things were managed.

Miriam · 20 May 2021

5/5

Trustpilot

They try to please everyone

They try to please everyone, both tenants and landlords

Mohammad · 28 August 2024

Agent replied · 25 October 2024

Thank you for your review Mohammad, that's great to hear.

5/5

Trustpilot

Catarina Camacho

Pleasure to work with Catarina Camacho: my move with previous agent brought me into very stressful situation but Catarina picked it up quickly and helping to sort all the issues I’ve been experiencing so far.

Svetlana · 6 December 2022

Agent replied · 12 June 2024

Thank you for your review Svetlana, glad to hear Catarina could help you.

5/5

Trustpilot

Smooth renewal

Chase Evans renewals negotiator Hanna Ganobis handled our tenancy renewal efficiently and professionally. Very satisfied.

J · 10 May 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Hanna could help you.

5/5

Trustpilot

Property Management

Recently had a heating issue with the property and received prompt reply and help from Mikkel as the Chase Evans Property Manager for the flat. The issue was fixed as soon as possible.

Avelyn · 10 February 2023

Agent replied · 12 June 2024

Thank you for your review Avelyn, glad to hear Mikkel could help you.

5/5

Trustpilot

The VIP team and Danish works very good

The VIP team works very good, they reply the email immediately and solve the problem quickly. The staff named Danish Ashraf.

HOU · 5 January 2024

Agent replied · 12 June 2024

Thank you for your review Hou, glad to hear Danish could help you.

5/5

Trustpilot

Property management

The furniture was damaged when I moved in to the property but I used the property management service on the tenants portal and Chanelle da-silva was quick to respond and persistent in getting it resolved

Luke · 28 November 2022

Agent replied · 12 June 2024

Thank you for your review Luke, glad to hear Chanelle could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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