Trusted Agent profile · London
★★★★★
1,568 reviews across 2 platforms
122 Whitechapel High Street, London, E1 7PT
Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExperience
I've been dealing with Kin Lee and he has been exceptional. Always very responsive and polite. He certainly made all process throughout my tenancy very smooth.
Hi Matheus, thank you for your kind review! We are so glad that Kin Lee was able to help you and that you found the process to be a smooth one.
5/5
Trustpilot75 Apollo
Danish Ashraf who is the property manager was efficient and prompt in dealing with the problem of toilet system leak. He kept me and the tenant fully informed of progress throughout .
Thank you for your review Margot& Mervyn , glad to hear Danish could help you.
5/5
TrustpilotGreat service and excellent…
Great service and excellent communication with Frankie Chong.
Thank you for your review Samantha, glad to hear Frankie could help you.
4/5
TrustpilotDedicated staff
Staff is dedicated in working out a favourable rental contract for me within a short time.
Thank you for your review Johnny, glad to hear we could help you.
5/5
TrustpilotEfficient and professional
Amruta Satia helped to me renew my contact in a very efficient and professional fashion.
Thank you for your review Ying, glad to hear Amruta could help you.
5/5
TrustpilotGreat service to landlords
Great service from Kimberley Fernandes at East Property Management, promptly sorting out issues reported and looking for most cost-effective solutions.
Thank you for your review, glad to hear Kimberly could help you.
5/5
TrustpilotMurat Colak has been very responsive…
Murat Colak (East Property Management) has been very responsive and efficient at helping us. He has helped us resolve our queries in timely manner with his great proffesional skills and has been a good communicator. Thank you.
Thank you for your review Palak, glad to hear Murat could help you.
5/5
GoogleThe whole team and especially Tasif were super helpful throughout my moving process. From viewing to making the offer to moving in. I can highly recommend working with the lettings team there.
1/5
GooglePlease can I give negative stars? :) no joke. I'm an international student, a lazy person who will not bother writing a review if it wasn't this bad. I've used different kind of estate agents and this is worst (record breaker on my worst list). The worst part is the agents and their ability to speak professionally. Just reading an email will make you throw away your phone :) Negotiator - disappear mid way after paying etc etc .. way too many problems to write Currently asking for a mail box key that they never give me because before I move in they lost the key. Has been 3 weeks they still "working on it" even after me sending them email daily reminding them. (hasn't been solve) Broken things before I arrive has not been fix after 3 months of requesting " Investing in that matter" (still haven't been solve) etc etc... rip I've wrote too many .. use it if you must, Avoid it if you can guys Review will change after everything solve :) If you still see this post that means nothing has been solved.
1/5
GoogleAs a tenant this has been the worst experience. The sales person we were dealing with “disappeared” midway through our rental negotiation after we had paid a deposit. Over the last 12 months we have been tossed around to 4 different property managers, each one more clueless than the other. We no longer use chase Evans, however, we are still in the lengthy process of getting our deposit back. Not only is the service Chase Evans provides poor. The inventory supplier is lousy at best leading to countless mistakes in the inventory report both upon moving in and out. I strongly discourage using Chase Evans.
5/5
TrustpilotThe staff,Ginny Pattni,is professional…
The staff,Ginny Pattni,is professional and very helpful.
Thank you for your review Raymond, glad to hear Ginny could help you.
5/5
TrustpilotVery good renting experience with…
Very good renting experience with Frankie Chong
Thank you for your review Leonardo, glad to hear Frankie could help you.
5/5
TrustpilotLi is very responsible and active in…
Li is very responsible and active in helping me manage my property
Thank you for your review Hao, glad to hear Li could help you.
5/5
GoogleTony Truong well done and thank you for helping me to find a cash buyer n finished the deal and completion smoothly , you are prompt and efficient , hard working and professional good co- ordination 👍PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review.
5/5
TrustpilotI’m having a great experience with…
I’m having a great experience with Chase Evans, nice property and kind manager Dennis make the experience more enjoyable.
Thank you for your review Cynthia, glad to hear Dennis could help you.
5/5
TrustpilotFantastic experience with Mr Murat from…
Fantastic experience with Mr Murat from chase Evans! Really came through in my time of need. Highly recommended Kudos to the entire team!
5/5
TrustpilotChanelle da silva has been helpful
Chanelle da silva has been helpful. We are hoping to finalise our deposit with chase Evans - but her service has been very good to date !
Thank you for your review Sanjay, glad to hear Chanelle could help you.
5/5
TrustpilotKimberley F
Kimberley F. provided us with a really friendly and prompt service. She was quick at responding and was super friendly.
Thank you for your review Amina, glad to hear Kimberly could help you.
5/5
TrustpilotVery Good Service
Madison and Victoria are very nice, helpful and professional. They reminded me to renew my Tenancy Agreement and helped to negotiate the reasonable rent for me. Thank you so much!
Thank you for your review Jaley, glad to hear Madison & Victoria could help you.
5/5
TrustpilotChase Evans is great
Chase Evans Property Management are really professional and excellent in responding to queries/issues. I would like to give special praise to Alaster for always being easy to contact whenever we have questions or maintenance requests.
Thank you for your review Yannick, glad to hear Alaster could help you.
5/5
TrustpilotChase evans property manager
Very responsive and approachable!
That's great to hear, thank you for your review Marco.
5/5
TrustpilotREPLY EMAIL QUICKLY
REPLY EMAIL QUICKLY, GOOD FOLLOW UP QUESTIONS AND POLITE
Thank you for your review May, that's great to hear.
5/5
TrustpilotChase Evans has been excellent in…
Chase Evans has been excellent in providing quality costumer service. Especially, Senior Property Manager Chanelle Da Silva provides quick responses and sorted my requests with effective speed. Thank you!
Thank you for your review, glad to hear Chanelle could help you.
5/5
Trustpilotit’s good with prompted responses all…
it’s good with prompted responses all the times and it’s helpful.
Thank you for your review Kin, that’s great to hear.
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