Trusted Agent profile · London

Chase Evans New Homes London reviews

4.7

★★★★★ Excellent

1,568 reviews across 2 platforms

122 Whitechapel High Street, London, E1 7PT

Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,568 reviews on two platforms, including 294 Google reviews rated 4.1.

Google logo

4.1 / 5

294

Reviews on Google

This office

Trustpilot logo

1,274

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have had excellent service from Chase Evans City & Aldgate office over many years. I live overseas and rely on their expertise to let and manage my rental property. They have always been able to find good quality tenants and handled all move-in and move-outs so professionally. They give me the peace of mind knowing that my property is being well looked after. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Carol · 24 October 2020

Agent replied · 23 October 2024

Thank you so much for taking time to post the review. All the best. Chase Evans

5/5

Trustpilot

Lee Chen is a superstar

Lee Chen is a superstar! Very attentive and helpful!

Rachel · 15 October 2022

Agent replied · 12 June 2024

Thank you for your review Rachel, glad to hear Lee could help you.

5/5

Google

I have been using Chase Evans' agency services since I purchased my property in 2017, and the communication has always been smooth. Mr Grant Walker and Shahid Miah have worked well for us.

Tz · 25 June 2024

Agent replied · 23 October 2024

Thank you for your review, glad to hear Grant & Shahid could help you.

5/5

Google

Tony Truong was a really helpful agent. Very effective communication and quick reply. Many thanks!PositiveResponsiveness, Professionalism

Florence · 24 October 2021

Agent replied · 23 October 2024

Thank you for your review.

5/5

Trustpilot

Problems fixed promptly

I'm a tenant and I found it easy to notify them of issues using the online portal. Sharlene Richards (South Property Management) promptly contacted me, and arranged for work to be done on the issues. When my landlord was slow to approve, she chased them up, and the work was done immediately after.

John · 22 February 2023

Agent replied · 12 June 2024

Thank you for your review John, glad to hear Sharlene could help you.

5/5

Trustpilot

A Tenant Perspective

Landlords will be landlords, but every experience I had with Chase Evans in my 3 and half years of renting with them was both prompt and professional. This was especially true in any interaction I had with my property manager (Max Qian) who was always incredibly quick to reply to any queries with clear, helpful and articulate responses.

Michael · 17 August 2022

Agent replied · 12 June 2024

Thank you for your review Michael, glad to hear Max could help you.

5/5

Trustpilot

Great Experience with Edmond from Chase Evans

Edmond from Chase Evans is my current property manager. Everytime I mentioned some problems or confusions regarding the property, he replied to my emails immediately and sorted out the problems without any delays. The overall experience is fantastic and I feel very warm and lucky to have Edmond as my property manager and Chase Evans as my agent.

Yuqi · 5 August 2022

Agent replied · 12 June 2024

Thank you for your review Yugi, glad to hear Edmond could help you.

5/5

Trustpilot

Chase Evans a great estate agency company

Chase Evans is great estate agency company and 5 star service from each member of staff. Recently had very good experience with Murat Colak, he had been wonderful with swift response and actions on any issue reported and for any help or information needed. I do recommend Chase Evans for any future property deals. Truly professionals.Many thanks,Vaibhav Tiwari

Vaibhav · 2 August 2022

Agent replied · 12 June 2024

Thank you for your review Vaibhav, glad to hear Murat could help you.

5/5

Trustpilot

Excellent

Working with Ginny Pattni on the purchase of my flat has been great. She was consistently kind, prompt and thorough, making the whole process very straightforward.

Barney · 11 October 2024

Agent replied · 25 October 2024

Thank you for your review Barney, glad to hear Ginny could help you.

5/5

Trustpilot

Davide has been very helpful during the…

Davide has been very helpful during the renewal process.

Kimber · 9 September 2022

Agent replied · 12 June 2024

Thank you for your review Kimber, glad to hear Davide could help you.

5/5

Trustpilot

Danish Ashraf is amazing

Danish Ashraf helped me with the issues I encountered when I moved in. He is quick to respond and gets thing done! I'm very happy with my experience!

W · 2 September 2024

Agent replied · 25 October 2024

Thank you for your review, glad to hear Danish could help you.

5/5

Trustpilot

Very good!

Very good experience thanks to Madison for her help!

NNN · 24 August 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Madison could help you.

5/5

Trustpilot

Excellent and professional service

I receive professional and considerable service from Danish, highly recommend the tenant service! I rent for one year, and always get supported by the team, recently the deposit return also goes smoothly, Danish help us resolve the dispute, and we are happy with his excellent service!

Chu · 14 August 2023

Agent replied · 12 June 2024

Thank you for your review Chu, glad to hear Danish could help you.

5/5

Trustpilot

service

fast service, thanks to Maristella Marangi

Leonardo · 28 November 2022

Agent replied · 12 June 2024

That's great to hear, thank you for your review Leonardo.

5/5

Trustpilot

Constant support throughout my tenancy

I’ve been a Chase Evans customer for the last couple of years and I’ve always received the support I needed, both for info and maintenance.I’ve just renewed my tenancy with the support of Harvey, always kind and quick in answering my questions and doing back and forth between me and the landlord.So far, so good!

Marco · 19 October 2022

Agent replied · 12 June 2024

Thank you for your review Marco, glad to hear Harvey could help you.

5/5

Trustpilot

Camille Lai

Camille Lai, Senior Renewals Negotiator had a good view of the market rents and was able to secure a good increase on our renewal despite a lower counter from our existing tenant. She was diligent in handling both sides, remained client friendly throughout and kept the landlord advised as needed. She was a results orientated operator.

Alan · 7 September 2022

Agent replied · 12 June 2024

Thank you for your review Alan, glad to hear Camille could help you.

5/5

Trustpilot

Very good service

I truly recommend this agency.I was currently trying to negotiate my tenancy agreement.My renewals handler (Molly Pariyanukul) managed to renew my agreement at the best conditions for me ans the landlord to reach to a win win situation.

Steve · 13 February 2024

Agent replied · 12 June 2024

Thank you for your review Steve, glad to hear Molly could help you.

5/5

Trustpilot

Hanna at Chase Evans provided…

Hanna at Chase Evans provided exceptional service during our recent tenancy renewal . Her professional and patience made the process stress-free. Thousands thanks. Highly recommend!

JAZ · 4 October 2024

Agent replied · 25 October 2024

Thank you for your review Hanna, glad to hear Hanna could help you.

5/5

Google

Thank you for sorting the sale so professionally Especially Tony Truong our estate angel!

Jeremy · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking time to write the review.

5/5

Trustpilot

Great service and smoothly handling all…

Great service and smoothly handling all the emails and communications.Specially Kin Lee our renewal handler which was kind, helpful and speedy on making the things even better.Really recommend it all!

Andre · 10 July 2024

Agent replied · 24 August 2024

Thank you for your review Andre, glad to hear Kin could help you.

5/5

Trustpilot

Terry Singleton

Terry Singleton is very helpful.

Fatih · 14 December 2022

Agent replied · 12 June 2024

Thank you for your review Faith, glad to hear Terry could help you.

5/5

Trustpilot

Cleaning

ChaseEvans is a very responsible agency. We moved into our property around a month ago and our property was not professionally cleaned by the pervious tenant. After the report, our property manager Edmond arranged us with a very professional cleaning company immediately which also includes carpet cleaning. The whole process was quick and easy.

Liu · 1 November 2022

Agent replied · 12 June 2024

Thank you for your review Lui, glad to hear Edmond could help you.

5/5

Trustpilot

Maristella Marangi

Maristella Marangi (South Property Management) has helped us out very much with our issue relating to previous tenants and in quick time. Chase Evans as a whole did not resolve this issue for a long time, switching out account managers on a frequent, inconvenient basis, but Maristella proved to be the exception.

Bosco · 9 January 2023

Agent replied · 12 June 2024

Thank you for your review Bosco, glad to hear Maristella could help you.

5/5

Trustpilot

renewal property

I had a nice communication with Mr. Kin. He helped me to deal with the renewal of my property actively. I quite appreciated for that. Thank you.

Christine · 22 August 2024

Agent replied · 24 August 2024

Thank you for your review Christine, glad to hear Kin could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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