Trusted Agent profile · London
★★★★★
1,565 reviews across 2 platforms
122 Whitechapel High Street, London, E1 7PT
Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,565 reviews on two platforms, including 294 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Chase Evans New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleColin is very good and responds to my questions promptly. it's good that Chase Evans can look after everything for mePositiveResponsiveness
Dear Ms. Wong, Thank you for taking time to review our services. All the best, Chase Evans Marketing
5/5
TrustpilotEdmond from Chase Evans Property Management
Edmond from Chase Evans Property Management has been really helpful in sorting issues that were apparent in my new apartment. Communication has been great and the help he has given has benefitted me a lot.
Thank you for your review Camara, glad to hear Edmond could help you.
5/5
TrustpilotThanks!
I had a great experience with Chaseevans as an agent. They were willing to help us at any time during our tenancy (3.5 years). Chanelle Da-Silva was extremely helpful in arranging the devolution of our deposit. Highly recommended!
Thank you for your review Ralph, glad to hear Chanelle could help you.
5/5
TrustpilotHelpful and friendly
Molly Pariyanukul was a great help. Prompt and friendly!
Thank you for your review Joe, glad to hear Molly could help you.
5/5
TrustpilotGreat experience
Kimberly Fernandes from East Property Management was very helpful in sorting out our property issues with our landlord. Very kind and responds quickly to emails.
Thank you for your review Martynas, glad to hear Kimberly could help you.
5/5
TrustpilotPositive experience
As a tenant I've found Chase Evans an effective and responsive tenancy manager, and Kin Lee was very helpful in managing renewal negotiations.
Thank you for your review Jordan, glad to hear Kin could help you.
5/5
TrustpilotKin-Long Lee is an exceptional…
Kin-Long Lee is an exceptional person!!!He was incredibly supportive throughout our collaboration. He consistently went above and beyond to address my concerns, answer my questions, and provide timely assistance.
Thank you for your review Tuan, that’s great to hear.
5/5
TrustpilotDanish was very proactive...
Danish was very proactive and reached out to me in connection with an issue that I was facing, to check the status thereof. He was prompt is responding and I had absolutely no complaints!
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotI got a very good news from Kimberly…
I got a very good news from Kimberly Fernandes, East Property Management, just now. She did very good job which is out of my expectations. Our ex-tenants which came from overseas may not familar with the local practices of the check out processes. Even the inspection was done by third party, they challenged every item picked up. Kimberly finally got their agreement for the dilapidation proposed after 3 months!!
Thank you for your review Lilian, glad to hear Kimberly could help you.
5/5
TrustpilotKind and efficient
Kin made our tenancy renewal experience straightforward and stress-free. Highly recommended.
Thank you for your review Elisa, glad to hear Kin could help you.
1/5
TrustpilotBE CAREFUL at the end!!!!!!
at the CHECK OUT they try to get money for everything, they asked me an exorbitant price to fix a toilet and a light bulb, when I refuse to pay it, they told me that we have to reach an agreement and that this is the price and when I threaten to make a complaint to My DEposit, they instantly lower the price to half, I continue negotiating and they continue lowering it.
Thank you Raul for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
Trustpilot“Kin Long’s quick response and accurate…
“Kin Long’s quick response and accurate service made me very satisfied.”
5/5
TrustpilotGreat experience
I've been working with Chase Evans for a few years, and I'd love to say they've shown their 100% passion and profession. Thank Davide Frongia for helping me with the most recent contract with effort and patience.
Thank you for your review, glad to hear Davide could help you.
5/5
TrustpilotExcellent maintenance service
It was a pleasant experience dealing with Chase Evans East property management team. A big thank to Danish Ashraf, my property manager, who has been super efficient and responsible throughout the process.
Thank you for your review Ariel, glad to hear Danish could help you.
5/5
TrustpilotDanish Ashwarf was very patient to help…
Danish Ashwarf was very patient to help me deal with the deposit. He was very professional and I was very satisfied with the result of my deposit processing
Hi Mona, thank you for taking the time to write this review. That is great to hear! We are so glad that Danish could help you.
5/5
TrustpilotDennis has been an incredibly helpful…
Dennis has been an incredibly helpful property manager. He has helped me take care of every issue I’ve had with ease and promptly.
Thank you for your review Beatriz, glad to hear Dennis could help you.
5/5
GoogleI have being cooperating with Chase Evans for several years. They are good company which can provide excellent services.
Thank you for your review, glad to hear we could help you.
5/5
TrustpilotI moved in to my apartment managed and…
I moved in to my apartment managed and leased by chase Evans, the apartment was missing some arrangements, after a talking and bouncing through a few people, I spoke to ms Lee Chen and my experience with chase Evans peaked, she was very helpful, took time to listen to all my concerns, related to all of them, and re-assured me that she would handle them, in a very timely manner she did, she contacted the landlord in a very timely manner and cordinated very professionally between the two parties, she cared very much about my problems and took interest. I'm very pleased with he professionalism and dedication to her job as well as caring to help people in distress.
Thank you for your review Adham, glad to hear Lee could help you.
5/5
TrustpilotAmazing, quick service for maintenance
Special shout out to Lee Chen at Chase Evans. They have always been super quick in arranging maintenance needs during my tenancy here. Always very friendly and polite to deal with too :)Thanks Lee!
Thank you for your review Sukhmanie, glad to hear Lee could help you.
5/5
TrustpilotAs a Property Manager at Chase Evans
As a Property Manager at Chase Evans, Lauren has been super helpful by making herself always available through emails and as well made sure all our queries are sorted at the earliest possible, highly recommended!
Thank you for your review Vinodh, glad to hear Lauren could help you.
5/5
TrustpilotXin Guo (VIP/Multi-Property Management)…
Xin Guo (VIP/Multi-Property Management) completely contributed towards my positive experience with Chase Evans. Xin was extremely professional, straightforward and helpful, getting problems solved within minutes! I truly can’t thank you enough for all of your help :)
Thank you for your review Jasmine, glad to hear Xin could help you.
5/5
TrustpilotAlan was brilliant
Chase Evans were really helpful in supporting me as a tenant. Alan was excellent in mediating between tenant and landlord. Excellent communicator and would always go the extra mile.
Thank you for your review James, glad to hear Alan could help you.
5/5
TrustpilotStaff is helpful and friendly.
Staff is helpful and friendly. Pleasant to work with staff.
5/5
TrustpilotDanish Ashraf is processing the check…
Danish Ashraf is processing the check out for one of the units we have rented in a timely and efficient manor. A very professional and polite person to work with. Many thanks.
Thank you for your review Gov, glad to hear Danish could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
