Trusted Agent profile · London
★★★★★
1,564 reviews across 2 platforms
122 Whitechapel High Street, London, E1 7PT
Chase Evans New Homes's office in London, at 122 Whitechapel High Street, is rated 4.7 out of 5 across 1,564 reviews on two platforms, including 294 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Chase Evans New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotKeith from chase Evans property management
Keith is my new property manager and he quickly understood my urgency regarding my property. I’m really pleased and glad that my problem was solved quickly and hope it stays the same whenever I need help In the future.
Thank you for your review Emyma, glad to hear Keith could help you.
5/5
TrustpilotChace
Ginny Patni was lovely,very professional and most helpful,I will definitely use Chace Evans again.
Thank you for your review, glad to hear Ginny could help you.
5/5
TrustpilotMurat of East Region is responsive & helpful!
Murat of East Region is responsive & helpful! Thanks for Murat’s responsiveness and timely assistance, an urgent repair work has been completed after much delay by the contractor! Chase Evans’s East Region Team is always helpful!
Thank you for your review Yee, glad to hear Murat could help you.
5/5
TrustpilotProfessional, Efficient, and Trustworthy Service!
Aurora Li who is managing our property helped us with a water leak in our bathroom recently, and her service was exceptional. She quickly arranged for a check up to identify the problem, provided clear explanations, and handled everything with professionalism and care. Her attention to detail and friendly approach made the entire process stress-free.
Thank you for your review Hamza, glad to hear Aurora could help you.
5/5
TrustpilotThanks to Aurora our property manager
Thanks to Aurora our property manager, Your responses were prompt, and you efficiently addressed and resolved the issues.
Thank you for your review Sana, glad to hear Aurora could help you.
5/5
TrustpilotExcellent professional care with welfare of all parties in mind.
We have worked with different property management agents and ChaseEvans by far exceeds our expectation. The rental management process is clear and hassle-free. They always present solutions proactively when issues appeared. We are especially impressed with and appreciative of Louis Merritt’s expert help regarding the recent tenancy change process. Mr Merritt is thorough, responsive and his recommendations are sensible. He has made the transition so seamless that we didn’t even aware it’s a new tenancy! We are sure that the tenants he helped would agree.
5/5
TrustpilotVery responsive Top performer.
Shannon is very responsive and generally a pleasure to deal with.
Thank you for your review Yaroslav, glad to hear Shannon could help you.
5/5
TrustpilotKimberly Fernandes was super useful
Kimberly Fernandes from East Property Management was super useful, replied quickly and also reminded me of the actions being taken in the background during follow ups!
Thank you for your review Kai, glad to hear Kimberly could help you.
5/5
TrustpilotVery professional staffs especially…
Very professional staffs especially Property manager ‘Susan Liu’ whom I worked with for closing my contract. She is helpful and addressed all my issues in the flat. I highly recommend their service.
Thank you for your review, glad to hear Susan could help you.
5/5
TrustpilotDainik Sharma Is professional and keep…
Dainik Sharma Is professional and keep me posted from start to finish. Thanks
5/5
TrustpilotProfessional & highly recommended.
I would like to thank Edmond Cheng for being professional and taking good care with the property management, I had an issue and Edmond response was fast & reliable, well done to you & keep up the good work 👍🏻
Thank you for your review Abdalmajid, glad to hear Edmond could help you.
5/5
TrustpilotGreat experience
Great experience throughout! Ginny Pattni was very supportive and made the process very easy
Thank you for your review Tomas, glad to hear Ginny could help you.
5/5
GoogleHad a lovely experience with the letting agent, Nahida. As frustrating as Property agents usually are, this was a refreshingly, lovely experience. Highly recommend!
HI Sera that is great to hear! Thank you so much Sera. Much appreciated.
5/5
TrustpilotMs.Kareena Bhurosah
Your staff Ms.Kareena Bhurosah gave us very timely and good services on taking care of our property at Flat 71 Panoramic Tower.We are very satisfactory to her professional and good services.Many thanks to Kareena and Chase Evans!LandlordsXinghai Meng & Li Zhu
Thank you for your review Xinghai and Li, glad to hear Kareena could help you.
5/5
TrustpilotGreat service
I was a customer at chaseevans and Chanelle Da, Silva made it so much easier to live in a flat. She is kind and responsible on issues I have with the place and she is very patient.
Thank you for your review Marco, glad to hear Chanelle could help you.
5/5
TrustpilotWe have never had a bad experience with…
We have never had a bad experience with Chase Evens. Maristella has been an amazing person to work with. Very understanding and responsive. A great team member within Chase Evens. Thank you for your help.
Thank you for your review Gov, glad to hear Maristella could help you.
5/5
TrustpilotKimberly was kind and respectful
Kimberly was kind and respectful. She is a good listener as well and very hospitable. She made sure my issues were resolved on time
Thank you for your review Junior, glad to hear Kimberly could help you
5/5
GoogleThanks to Lisa and Ivan's kind assistance when I got any issues about tenancy. They are so professional and excellent staff. I admire them
Thank you for your review Lucas, glad to hear Lise & Ivan could help you.
1/5
TrustpilotTHIEVES!
Hi, I will be leaving an extremely fair review for this awful company since they dont even deserve a star, as soon as i book with them, I found out the same flat in the building was £600 more cheaper than i rented for, when i asked them why, they could not tell me anything, and since I already paid them 6 months of rent in advance, i was not able to do much, when i come to the flat the kitchen walls had smear it was discusting and the sofa with all the chairs were so filthy, I have no idea how the previous tenant was able to live in the flat, as soon as I moved in, I made them clean it, however after 6 months, they blamed me that i made the smears etc. Even the guy who came from check out report company said to me, why did you move into this flat, it does not look good etc. this is how deceiving they are, and now they are trying to steal my deposit. by charging me £315 cleaning invoice for the 1 bedroom flat, I have already cleaned the house very demandingly. NEVER EVER BOOK WITH THIS MONEY THIRST DISCUSTING COMPANY. MY LAWYER IS TAKING THEM TO THE COURT AND I DONT WISH THIS ANYONE TO BE TIME WASTED AND ABUSED LIKE THIS
Thank you Can for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotRenewal of lease
Gladys Kiala is very professional and efficient. She knows the market very well and explains clearly to us.
Thank you for your review Jimmy, glad to hear Gladys could help you.
5/5
TrustpilotDainik has provided professional…
Dainik has provided professional services that we appreciated very much.
5/5
TrustpilotGreat Service!
Kin Lee was amazing with helping us to renegotiate and renew our tenancy agreement.
Thank you for your review Jay, glad to hear Kin could help you.
5/5
GoogleColin is very good and responds to my questions promptly. it's good that Chase Evans can look after everything for mePositiveResponsiveness
Dear Ms. Wong, Thank you for taking time to review our services. All the best, Chase Evans Marketing
5/5
GoogleWe relocated from Germany to London in the middle of the Corona pandemic. This could have ended in a disaster but thanks to Tasif and his team it all worked out great! Tasif helped us find a nice apartment according to our preferences and budget, and he patiently lead us through the entire process from making an offer to getting the keys. He reached out to us with suggestions for apartments we may like, he provided video viewings (since in-person viewings were not an option at the time) and he immediately answered to all our messages - sometimes within seconds. We're very grateful to have had such a friendly, professional, responsive and reliable agent to help us find and move into our new apartment.PositiveResponsiveness, Quality, Professionalism
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Tell us what you need and we'll put you in touch. Chase Evans New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
