5/5
TrustpilotMadison Feng was helping us greatfully
Madison Feng was helping us negotiating with our tenants on the payment method, and has got positive feedback. It is greatly appreciated on her efforts. I would highly recommend her.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,694 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,694 reviews on two platforms, including 353 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleThey will screw you over on the deposit as much as possible. For example, if the previous tenant left some crusty old blanket in the flat and it's thrown away, Chase Evans will try to charge £50 for a replacement. AVOID THEM LIKE THE PLAGUENegativeQuality, Value
Agent replied · 15 June 2024
Dear Mr Jenkindon, We are sorry to read your review regarding your deposit deductions, but are very disappointed with the choice of words you have used in this review, for which this review has been reported to the portal. Yours, Chase Evans
5/5
TrustpilotMy Recent induction hob issue
Recently, my induction hob in my kitchen is not working. When I emailed my property manager Kimberly Fernandes, she responded very quickly and has been very helpful. I really appreciated.
Agent replied · 12 June 2024
Thank you for your review Tao, glad to hear Kimberly could help you.
5/5
TrustpilotProfessional recommendations
Kin Lee from ChaseEvans was very professional and gave good recommendations. Prompt response too.
Agent replied · 22 October 2024
Thank you for your review Desmond, glad to hear Kin could help you.
5/5
GoogleVery pleased with the service and advice Ginny Pattni has provided with assisting me with the sale of my apartment. Highly recommend using Ginny and Chase Evans
Agent replied · 15 June 2024
Thank you for your review Zoe, glad to hear Ginny could help you.
5/5
TrustpilotA couple days ago I contacted Chase…
A couple days ago I contacted Chase Evans about a necessary maintenance in my flat and I had a pleasure to deal with Emilio who came across extremely helpful and efficient by organising contractors during this busy period. Thanks so much!
Agent replied · 12 June 2024
Thank you for your review Jakub, glad to hear Emilio could help you.
5/5
TrustpilotA couple days ago I contacted Chase…
A couple days ago I contacted Chase Evans about a necessary maintenance in my flat and I had a pleasure to deal with Emilio who came across extremely helpful and efficient by organising contractors during this busy period. Thanks so much!
Agent replied · 23 December 2024
Thank you for your review Jakub, glad to hear Emilio could help you.
5/5
TrustpilotGood property manager
bailey Chan , He is a very responsible and dedicated real estate agent.
Agent replied · 22 October 2024
Thank you for your review Wenhan, glad to hear Bailey could help.
5/5
TrustpilotOutstanding Authority payment issue
Recently we have a issue of oustanding payment to East London Energy for outstanding payments to our units at glasshouse. Ms Lauren Martin and East Property Management managed to effectively troubleshoot and resolve the matter in a short time. We very appreciate her prompt action. Thank you.
Agent replied · 23 August 2024
Thank you for your review Victor, glad to hear Lauren could help you.
5/5
TrustpilotReview
We had a great experience with Victoria!
5/5
GoogleSuper helpful with great all round service. Shabir handled our move seamlessly - always kept us in the loop and available no matter the time.
Agent replied · 15 June 2024
Thank you for taking time to review our services. Chase Evans
5/5
TrustpilotCatarina Camacho is an absolutely star
Catarina Camacho is an absolutely star, she always replies super quick with information you need. She should teach everyone else in the company how to provide customer service! :D
5/5
TrustpilotChase Evans Review
The experience with Chase Evans was good, upon exiting the apartment the process of check out and deductions and release of deposit was handled very well. All credit goes to Murat Colak who was very professional and prompt. The experience was great because of Murat.
Agent replied · 12 June 2024
Thank you for your review Vidur, glad to hear Murat could help you.
5/5
TrustpilotGreat service
Everything I needed was looked into and communicated back to me. My needs were taken seriously and Danish helped get everything sorted out
Agent replied · 12 June 2024
Thank you for your review Guy, glad to hear Danish could help you.
5/5
TrustpilotMy experience with Kin Lee for my renewal was excellent
My experience with Kin Lee for my recent renewal was excellent. He is the only one who have suggested and negotiated for rent increase in the interest of his client for the how many years my unit was marketed by Chase Evans Thanks you
Agent replied · 12 June 2024
Thank you for your review, glad to hear Kin-Lee could help you.
5/5
TrustpilotHanna did such a great job negotiating…
Hanna did such a great job negotiating for me and she is a really quick responder. Had an amazing experience.
Agent replied · 12 June 2024
Thank you Hanna for your review, that's great to hear.
5/5
TrustpilotKin Lee had done a good job in renewing my tenancy
Kin had done a good job in renewing my tenancy
Agent replied · 22 November 2024
Thank you for your review Kwok, glad to hear Kin could help you.
5/5
TrustpilotGreat support and very professional in…
Great support and very professional in terms of rental renewal communications and arrangements.Had a good interaction with Kin Lee. Thanks
Agent replied · 12 June 2024
Thank you for your review Mayur, glad to hear Kin could help you.
5/5
TrustpilotKin was great
Kin was great! Efficient, quick to respond, and helpful. Very good.
5/5
TrustpilotEfficient renewal of the tenancy…
Efficient renewal of the tenancy agreement with queries quickly dealt with by Kin
Agent replied · 22 October 2024
Thank you for your review Farid, glad to hear Kin could help you.
5/5
TrustpilotMy contract renewal experience has been…Great
My contract renewal experience has been great with Kin Lee (Renewals Co-ordinator) who handle the whole process very professionally and with attention to all the details and give clear explanation. Thanks and please keep the good work up.
Agent replied · 12 June 2024
Thank you for your review Germaine, glad to hear Kin could help you.
5/5
TrustpilotAmazing agent (Kin Lee)
I have had several big problems in the past with different agents, but Kin Lee (Senior Renewals Coordinator) has been nothing but helpful and understanding. I hope every agent could be like him.
Agent replied · 12 June 2024
Thank you for your review Diego, glad to hear Kin could help you.
5/5
TrustpilotIt's been a great pleasure working with…
It's been a great pleasure working with Danish Ashraf as a property manager. He got our problems solved quickly. Love this guy!
Agent replied · 12 June 2024
Thank you for your review Igor, glad to hear Danish could help you.
5/5
TrustpilotBeing Proactive
I interacted with Danish Ashraf of Chaseevans and found him to be most proactive besides being kind and professional. He went over and beyond his call of duty to make sure I was comfortable. Thank you.
Agent replied · 12 June 2024
Thank you for your review Upendra, glad to hear Danish could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
