Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,694 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,694 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,341

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

It was our first time to rent apartments in London and Margaret Lombard from Chase Evans Greenwich office was really helpful supporting us from the application submission to key hand-over. Margaret was always responsive to my calls and questions and supportive in resolving all the issues occurred along the process.

Vladimir · 17 June 2018

5/5

Google

Ahmad helped a lot for renting. He is nice and helpful. Recommended.

Nan · 10 January 2025

Agent replied · 12 January 2025

Thank you for your review, Glad to hear Ahmad could help you.

5/5

Trustpilot

AMAZING

AMAZING! The house was in perfect shape! I loved going there! It was just incredible! lovely!

Olivia · 13 November 2024

Agent replied · 22 November 2024

That's great to hear, thank you for your review Olivia.

5/5

Trustpilot

Prompt and to the point service from Kin Lee

Kin Lee has recently handled my renewal. He was responsive, polite and transparent with all his communication. Very happy with the prompt responses I received from Kin.

Rinat · 10 May 2024

Agent replied · 12 June 2024

Thank you for your review Rinat, glad to hear Kin could help you.

5/5

Trustpilot

Exceptional service Bailey Chan

Exceptional service Bailey Chan. smooth handling of requisites and timelines. Pleasure to get him as our property manager

Megha · 11 October 2024

Agent replied · 22 October 2024

Thank you for your review Megha, glad to hear Bailey could help you.

5/5

Trustpilot

Excellent flat sale

Ginny Pattni at Chase Evans was incredibly helpful and steered us through a bumpy process of selling a flat. She was always responsive and attentive and it was an absolute pleasure working with her on the transaction.

Jason · 29 September 2023

Agent replied · 12 June 2024

Thank you for your review Jason, glad to hear Ginny could help you.

5/5

Trustpilot

Molly P was an absolute star in helping…

Molly P was an absolute star in helping us to renew our tenancy, she was very kind and understanding of difficult circumstances. Hope to deal with her again.

Alex · 12 April 2024

Agent replied · 12 June 2024

Thank you for your review Alex, glad to hear Molly could help you.

5/5

Trustpilot

We had an excellent experience renewing…

We had an excellent experience renewing our Contract. Kin Lee conducted the entire process with great ethics, professionalism, skill and clarity. We definitely recommend it and we are happy. We hope that the next renewal will take place on the same basis.

MALKER · 5 May 2023

Agent replied · 12 June 2024

Thank you for your review Malker, glad to hear Kin could help you.

5/5

Google

Really professional agency. After finding an ad online, we went to visit the apartment. We met Margaret Lombard, who is very good at her job. Friendly and polite, she made us visit more than one apartment to finally find the one that best suited us. Of course she helped and followed us throughout the process. Excellent servicePositiveProfessionalism

Diego · 16 June 2021

Agent replied · 15 June 2024

Thank you for taking time to post the review. All the best.

5/5

Trustpilot

They provide excellent service

They provide excellent service, the renewal process is so smooth and efficient. I have no doubt to recommend them.

C · 11 September 2024

Agent replied · 22 October 2024

Thank you for your review, glad to hear the renewal team could help you.

5/5

Trustpilot

Pleasure dealing with Ginny

Pleasure dealing with Ginny, she is helping us with the flat purchase. Genuinely impressed by her tailored approach to our requests. Very rare experience these days. Strongly recommend this agent, you won't regret.

Gregorio · 15 December 2023

Agent replied · 12 June 2024

Thank you for your review Gregorio, glad to hear Ginny could help you.

5/5

Trustpilot

Very good experience

Very good experience. Our property manager Noel Ng is particularly helpful and quick in responding emails.

Xing · 25 October 2024

Agent replied · 22 November 2024

Thank you for your review Xing, glad to hear Noel could help you.

5/5

Trustpilot

Great job from Ms Gladys on helping me…

Great job from Ms Gladys on helping me with the renewal. Super professional and very helpful.

Arlind · 25 October 2024

Agent replied · 22 November 2024

Thank you for your review Arlind, glad to hear Gladys could help you.

5/5

Trustpilot

Kimberly Fernandes

Glad that Kimberly Fernandes helped me out in resolving an issue with the current tenant. It was due to her speedy mitigation and assistance that prevented any mishaps and unhappy parties. Very happy with her work.

Teal · 28 September 2023

Agent replied · 12 June 2024

Thank you for your review Teal, glad to hear Kimberly could help you.

5/5

Trustpilot

Danish Ashraf always answer my email…

Danish Ashraf always answer my email very fast. It is really good experience this time

Zhuang · 6 November 2024

Agent replied · 22 November 2024

Thank you for your review Zhuang, glad to hear Danish could help you.

5/5

Trustpilot

Great agents in London

It's the second time I rent with Chase Evans and we are very happy with the service they provide. They're serious agents and Dennis from Property Management has done a great job in helping with our requests.

Lex · 31 August 2023

Agent replied · 12 June 2024

That's great to hear, thank you for your review Lex.

5/5

Trustpilot

Great experience

Overall, it has been a good and efficient experience. Replied on time and clear enough. Always listen to requirements and try the best to satisfy. Great.

Yiming · 30 April 2024

Agent replied · 12 June 2024

Thank you for your review Yiming, that’s great to hear.

5/5

Trustpilot

Kin Lee

Kin Lee,the staff of ChaseEvans, is very helpful and always provide prompt response to my queries. I really appreciate the service provided by Kin.

Ping · 5 June 2024

Agent replied · 12 June 2024

Thank you for your review Ping, glad to hear Kin could help you.

5/5

Trustpilot

The best agent in the UK

The best agent in the UK, they address my issues quickly and meet any requests I mentioned. They are professional, efficient and skilled.

He · 19 June 2024

Agent replied · 23 August 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Promptly responded

I was assisted by Danish, which helped me promptly and with professionalism. I felt he had my best interest at heart. He made my process smooth and without delay.

Catia · 23 February 2024

Agent replied · 12 June 2024

Thank you for your review Catia, glad to hear Danish could help you.

5/5

Trustpilot

Our property manager Narene at Chase…

Our property manager Narene at Chase Evans has been so very helpful in answering emails and troubleshooting any issues that we come across. She has gone out of her way to assist us and we are very grateful.

Noelle · 21 July 2023

Agent replied · 12 June 2024

Thank you for your review Noelle, glad to hear Narene could help you.

5/5

Trustpilot

After very long someone from Chase…

After very long someone from Chase Evan’s was responsive and sorted the matter. Otherwise we really have to chase a lot and often don’t get any help. Kimberley Fernandes (east property management) helped here.

Raghav · 31 October 2023

Agent replied · 12 June 2024

Thank you for your review Raghav, glad to hear Kimberly could help you.

5/5

Trustpilot

Harvey is brilliant!

Harvey dealt with a very stressful situation for myself in a very professional way. He was very responsive with emails and kept me calm and assured everything would be dealt with! Thank you again Harvey.

Alexandra · 6 October 2023

Agent replied · 12 June 2024

Thank you for your review Akexandra, glad to hear Harvey could help you.

5/5

Trustpilot

Comment from an overseas property owner

While we were frustrated with issues with the previous property managers, Mr Kin Lee, Senior Renewal Co-ordinator, has tried to soothe us with efficient work and timely updating of us regarding our property renting renewal. ChaseEvans shall keep up with the standard of services propagated by the company.

Kit · 13 August 2022

Agent replied · 12 June 2024

Thank you for your review Kit, glad to hear Kin could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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