Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,694 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,694 reviews on two platforms, including 353 Google reviews rated 4.6.

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4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,341

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

3/5

Trustpilot

I have properties in UK managed by…

I have properties in UK managed by Chaseevans. Their services are good and professional. Zhao of VIP/Multi management helped me a lot, He is kind and professional. Whenever I seek help from him, he responded promptly and helped me solve the problem expeditiously and professionally without headaches for me.

Olson · 29 June 2022

Agent replied · 12 June 2024

Thank you for your review Olson, glad to hear Zhao could help you.

5/5

Trustpilot

Top notch service

Kin at Chase Evans is super efficient and very professional- couldn’t have asked for a better service!

Vikram · 25 September 2024

Agent replied · 12 June 2024

Thank you for your review Vikram, glad to hear Kin could help you.

5/5

Google

Great service and support from Ginny who looked after the sale of an apartment for us - lots of follow up, keeping us updated at each step, and worked with the buyers to ensure all went smoothly. Highly recommended

Stephen · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

Ginny Pattni​​​​ was just brilliant. Very professional, friendly and approachable.

Ahmed · 5 January 2025

Agent replied · 12 January 2025

Thank you for your review, glad to hear Ginny could help you.

5/5

Trustpilot

Chase Evans (Gladys)

Gladys Kiala from Chase Evans has completed and renew our tenancy with tenants without any complications/ negotiation swiftly. Greatly appreciated.

K · 2 August 2024

Agent replied · 23 August 2024

Thank you for your review, glad to hear Gladys could help you.

5/5

Google

Great experience with Ginny Pattni. She politely answered and explained to all of our questions related to the propety we viewed. Great service.

Avijit · 8 June 2024

Agent replied · 15 June 2024

Thank you for your review Avijit, glad to hear Ginny could help you.

5/5

Trustpilot

Proactive service from Chase Evans on…

Proactive service from Chase Evans on contract renewal. My representative Kin Lee, was professional and courteous, and swiftly acted on contract renewal as usual. Great service.

Tony · 12 April 2024

Agent replied · 12 June 2024

Thank you for your review Tony, glad to hear Kin could help you.

5/5

Trustpilot

Excellent services fr Chase Evans

Excellent services as always from Chase Evans staffs.They are always helpful, efficient, prompt replies with professional courtesy.Appreciated very much as I have been using their services over 18 years.

Cecilia · 8 February 2024

Agent replied · 12 June 2024

Thank you for your review Cecilia, glad to hear we could help you.

5/5

Trustpilot

Have relocated recently in UK

Have relocated recently in UK, I visited Chase Evans office the first working day when I arrived in London and I met Darnell McDonald. He helped me find and rent a studio within my budget in Canary Whalf. Darnell, thanks for answering my questions and arranging flat viewing.

Yann · 6 July 2022

Agent replied · 12 June 2024

Thank you for your review Yann, glad to hear Darnell could help you.

5/5

Trustpilot

reliable and experienced agent, recommended

very reliable and experienced agent - Kin Lee, who facilitate the negotiation of my rental renewal experience.

Jennifer · 10 September 2024

Agent replied · 22 October 2024

Thank you for your review Jennifer, glad to hear Kin could help you.

5/5

Trustpilot

Property manager Aurora Li was very…

Property manager Aurora Li was very helpful - issues we had with flat sorted promptly with very courteous communication.

Ian · 6 August 2024

Agent replied · 23 August 2024

Thank you for your review Ian, glad to hear Aurora could help you.

5/5

Trustpilot

Appreciation of Molly's service

Ms Molly is very efficient and professional. Really appreciated by her service provided.

Oli · 22 January 2024

5/5

Trustpilot

Davide helped me with the renewal of my…

Davide helped me with the renewal of my contract. He managed to agree on a good price with the landlord and made the process very quick, as we were going on holidays. He was very kind and professional with me and we are very grateful to him.

Patricia · 27 July 2022

Agent replied · 12 June 2024

Thank you for your review Patricia, glad to hear Davide could help you.

5/5

Trustpilot

professional

Mr. Danish Ashraf -from East Property Management :Very thoughtful. Always professional and assuring best outcomes. Manages the tasks very fast in matter of hours. Usually before mid day,I would recieve a call back for fulfilled request and a follow up is always there.

M · 30 December 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Danish could help you.

5/5

Trustpilot

Thanks Mariam Bye for your help!

Thanks Mariam Bye for your help for over 3 years finding the best places where to live and the best help possible.I can't thank you enough!

Fatima · 18 January 2023

5/5

Trustpilot

Apartment maintainance

The agency (Kimberly) was very supportive with the recent issue I had with my apartment maintenance. She arranged quick and good quality assistance and everything was sorted our relatively quickly.

Nina · 15 December 2023

Agent replied · 12 June 2024

Thank you for your review Nina, glad to hear Kimberly could help you.

5/5

Trustpilot

Our renewal process was very efficient…

Our renewal process was very efficient and smooth with Amruta Satia, we are very pleased with our property and with the agency work.

Nadine · 7 May 2024

Agent replied · 12 June 2024

Thank you for your review Nadine, glad to hear Amruta could help you.

5/5

Trustpilot

Great service by Edmond in Chase Evans…

Great service by Edmond in Chase Evans Property Management. Edmond was always very responsive and kept me updated throughout the process. He always responded quickly and was easy to work with.

Joe · 12 June 2022

5/5

Trustpilot

Achieve rental target

Gladys KialaWe appreciate her recommendations on the tenancy T&C and she achieved the rental amount as recommended. Great Job.

Victor · 10 July 2024

Agent replied · 23 August 2024

Thank you for your review Victor, glad to hear Gladys could help you.

5/5

Trustpilot

Danish Ashraf at East Property…

Danish Ashraf at East Property Management was very helpful in promptly dealing with my concerns relating to repairs. He was polite, pro-active and very responsive.

AY · 18 January 2023

1/5

Trustpilot

It starts well and good but in the end..

It starts well and good but in the end, you see the true face of the agency with made-up deductions in the deposit and excuses not to pay.I was able to fight back pretty much all of it but be prepared to waste your time.

Chronis · 16 August 2022

Agent replied · 12 June 2024

Thank you Chronis for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Excellent services

Chase Evans provided excellent services to follow up the rental renewal with existing tenant.

Rebe · 27 September 2024

Agent replied · 22 October 2024

Thank you for your review Rebe, that's great to hear.

5/5

Trustpilot

We had the chance to work with Kimberly…

We had the chance to work with Kimberly Fernandes from East Property Management during our move out phase from our flat and she was very helpful and available throughout the process.

Ester · 30 October 2023

Agent replied · 12 June 2024

Thank you for your review Ester, glad to hear Kimberly could help you.

5/5

Trustpilot

Ginni Pattni - excellent advice and support through…

Excellent advice and support through the whole process of selling our apartmentThank you Ginny Pattni for doing such a great jobMark Dale

Mark · 7 May 2024

Agent replied · 12 June 2024

Thank you for your review Mark, glad to hear Ginny could help you.

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